We are currently looking to buy the fornby in fleetwood. Martin was extremely helpful. He took us round the plots we are looking at. Great asset to Eccleston homes.
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Lisez les avis des autres
What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Voir plus
L'entreprise a répondu
We are part way through our part exchange experience with Eccleston Homes and cannot fault our sales consultant Anne. She has been wonderful since our first look, offering lots of help and making the... Voir plus
L'entreprise a répondu
Rebecca Ellison has been amazingly supportive so far on our purchasing journey. She has been very knowledgeable and so helpful with everything we've needed to know upto now. Nothing has been too much... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Constructeur immobilier
- aussi dans
- Lotissement
À propos de Eccleston Homes
Écrit par l'entreprise
Our Developments
Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich
About Eccleston Homes
We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…Our Mission
From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.Coordonnées de contact
101 Dalton Ave Birchwood Park , WA3 6YF, Warrington , Royaume-Uni
- 01925939030
- generalenquiries@ecclestonhomes.co.uk
- www.ecclestonhomes.co.uk
4,6
Excellent
303 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional introduction on the…
Very professional introduction on the estate/options.
12 avril 2023
Réponse de Eccleston Homes
Good Morning
We hope that you're well.
Thank you for your recent 5* review and kind comments. We'll pass these on for you.
Kind Regards
Eccleston Homes
Martin could not have been more helpful…
Martin could not have been more helpful and enthusiastic
8 avril 2023
Réponse de Eccleston Homes
Hello Jackie
We hope that you had a great weekend.
Thank you for your recent 5* review regarding the service that you're receiving from our Sales Consultant, Martin.
We'll pass your comments on, which we know will be appreciated.
Regards
Eccleston Homes
Eccleston Homes - Scholars Place, Scarisbrick
Our experience so far with Eccleston Homes has been fantastic. Martin has gone above and beyond to be accommodating and always has a big smile on his face! We look forward to the rest of our journey with you.
28 mars 2023
Réponse de Eccleston Homes
Good Morning Fiona
We hope that you're well.
Thank you for your recent review. We'll pass this on to Martin and we know that he'll be over the moon with your kind comments.
We look forward to working with you on your new home journey.
Regards
Eccleston Homes
Fab customer service!
Since our first enquiry, the team, especially Rosie have been so helpful. She has gone above and beyond to help us with our search for our dream home.
21 mars 2023
Réponse de Eccleston Homes
Hello Natalie
Thank you for your recent review regarding your experience with our Sales Consultant, Rosie.
We'll pass your comments on and we're pleased that Rosie has been able to assist you with your search.
You know where we are if you need us.
Have a good day.
Regards
Eccleston Homes
Sales office
Sales office, site manager and assistant site manager very helpful and respectful no matter how big or small any issues may be. A lovely home with high quality fittings
23 mars 2023
Réponse de Eccleston Homes
Hello Peter
We hope that you're well.
Thank you for taking the time to leave your recent 5* review regarding the service that you're receiving from the on site team.
We'll be sure to pass your comments on and we wish you well in your new home.
Regards
Eccleston Homes
Réponse de Eccleston Homes
Good Morning...
We hope you had a good weekend.
Thank you for your recent 5* review regarding the service that you received from Michelle. We'll certainly pass your comments on.
Regards
Eccleston Homes
Yvonne at eccleston homes lords fold…
Yvonne at eccleston homes lords fold Rainford was outstanding very friendly,professional, courteous and she is an asset to the building company
Always going that extra mile to help in any way she can
I look forward to the remaining journey with Yvonne’s help until my new build is ready
I would recommend Yvonne she goes above and beyond to give customers a very relaxed journey
13 mars 2023
Réponse de Eccleston Homes
Good Morning Susan
We hope that you've had a lovely weekend.
Thank you for taking the time to leave your recent 5* review regarding the ongoing service that you're receiving from our Sales Consultant, Yvonne.
We'll certainly pass these comments on for you. We know that Yvonne, and the rest of the team, are looking forward to continuing to work with you on your new home purchase journey.
Have a great week.
Regards
Eccleston Homes
Lords Fold - Yvonne
I know that I’ve mentioned Yvonne from Lords Fold previously, and in a positive way, but I do feel that she needs a reminder as to how wonderful she has been in making myself and my family welcome whenever we call over to the sales office to check on the progress of our new home. Yvonne always greets you with a smile, and a coffee no matter what kind of day she is having. Thank you Yvonne.
10 mars 2023
Avis spontané
Réponse de Eccleston Homes
Good Morning Andy
Thank you for you recent 5* review regarding your ongoing experience with our Sales Consultant.
Yvonne does make a mean coffee!
It makes a difference to all of us at Eccleston Homes when customers take the time to leave such positive feedback.
We'll pass your kind comments on and we know that Yvonne is looking forward to welcoming you into your new home.
Regards
Eccleston Homes
Really helpful
Really helpful, happy, friendly staff. Informative and given all the information needed.
4 mars 2023
Réponse de Eccleston Homes
Hello Jodie
We hope that you're well.
Thank you for your recent 5* review. We're pleased that you had a positive experience and we'll certainly pass on your kind comments.
Regards
Eccleston Homes
Thank you
I wanted to thank Yvonne for looking after me on the occasions I called into site and for the customer care you gave, you're a credit to your profession.
1 mars 2023
Réponse de Eccleston Homes
Hello Sean
Thank you for taking the time to leave your recent 5* review regarding your experience with our Sales Consultant, Yvonne.
We're really pleased that we've been able to assist you and we'll certainly pass your comments on to Yvonne.
Regards
Eccleston Homes
Just move in the new build house on…
Just move in the new build house on last week , site manager Lewis and sales Rosie is very helpful , professional and friendly. Highly recommended .
Best rgds
Timmy
21 février 2023
Avis spontané
Réponse de Eccleston Homes
Good Morning Timmy
Thank you for taking the time to leave your recent 5* review.
We're really pleased that you love your new Eccleston home and we'll pass your kind comments on to Rosie and Lewis.
Regards
Eccleston Homes
Good Service
The Sales team were very attentive and responded to questions and queries promptly.
2 janvier 2023
Avis spontané
Réponse de Eccleston Homes
Hello Mark
Thank you for taking the time to leave us your recent review.
We'll pass your comments on to the site based sales team.
Have a good day.
Regards
Eccleston Homes
Answered my question promptly.
8 février 2023
Réponse de Eccleston Homes
Hello Claire
Thank you for your recent 5* review. We're pleased that we were able to assist you with your enquiry.
Please do not hesitate to contact us again if you require any further information.
Kind regards
Eccleston Homes
Purchasing our new home
Martin Coan has been very helpful and informative throughout our journey with buying our new home, we have been kept in the loop with all relevant information and he is a great guy to deal with.
14 janvier 2023
Avis spontané
Réponse de Eccleston Homes
Hello Maisie
Thank you for taking the time to leave your recent 5* review and for your kind comments regarding the service that you're receiving from our Sales Consultant, Martin.
We'll pass these on and we know that he'll be looking forward to continuing to work with you on your purchase and to welcoming you in to your new home.
Regards
Eccleston Homes
Delighted so far..
We're still at the stage of regularly driving by Scholars Place - and checking out how the construction is going...so can't yet comment on finish or after sales service, but, up to now, Eccleston Homes have been a great company to deal with - our contact being Martin. He is really friendly and approachable, seemed genuinely pleased for us when we got the plot we wanted after problems with our initial sale falling through and there is no 'hard sell'. We have been really impressed so far, and are looking forward to our new house being completed in a couple of months.
15 janvier 2023
Avis spontané
Réponse de Eccleston Homes
Good Morning Mark
We hope that you're well.
Thank you for taking the time to leave your recent 5* review regarding your experience to date, with our Sales Consultant, Martin.
We're pleased that you've been able to leave such positive comments and we're looking forward to welcoming you into your new home soon.
Regards
Eccleston Homes
Really good experience so far!
Really good experience so far!! Keeping us up to date every step of the way, lots of communication!! Really easy to speak to our agent, Martin, whenever we have a question or need to see him. Really helpful and friendly. Loads of information provided along each step.
21 janvier 2023
Avis spontané
Réponse de Eccleston Homes
Good Morning Paula
Thank you for your recent 5* review regarding the service that you have received from our Sales Consultant, Martin.
We'll certainly pass your comments on and we look forward to continuing to work with you on your new home purchase and welcoming you into your new home soon.
Kind regards
Eccleston Homes
Amy is a diamond!
Amy at Eccleston has been absolutely fantastic so far in our first time buyers journey. Warm, understanding personality & couldn’t do enough to help us- would 100 percent recommend anyone deal with Amy, made it easy for us
21 novembre 2022
Avis spontané
Réponse de Eccleston Homes
Hello Danny
Amy says "Thank You" x 2 for your review. It's very much appreciated.
Have a good day.
Regards
Eccleston Homes
Yvonnes kindness and unconditional…
Yvonnes kindness and unconditional assistance with assisting us with our needs. The show house in St. Helens is finished to a high standard and worth a visit. We visited a couple of times, and loved Yvonne and her colleagues hospitality and patience.
17 novembre 2022
Avis spontané
Réponse de Eccleston Homes
Good Morning Nadim
Thank you for taking time to leave a wonderful review regarding the service you've received from Yvonne. Yvonne is over the moon with your kind words.
We hope to see you again soon.
Have a lovely day.
Regards
Eccleston Homes
Went to visit the site after driving in…
Went to visit the site after driving in the area. the sales lady Rosie was so helpful eventhough they didn't have any 5 beds, she provided lots of information and I would definitely look into buying an eccleston home in the future as their houses are stunning and the location was beautiful.
28 octobre 2022
Avis spontané
Réponse de Eccleston Homes
Hello Noreen
Thank you for your 5* review and your kind comments regarding the service you received from our Sales Consultant, Rosie. We'll pass these on to Rosie, who we know will be really pleased.
Our Willaston show home opens in the next few weeks, so please feel free to pop down and have a look.
We wish you well with your home search and fingers crossed we see you again at some point in the future.
Kind regards
Eccleston Homes
Worst customer service
You couldn’t find a worst customer service if you were looking for one. This developer has no interest in delivering houses to the standard you pay your house for. You can email them as many times as you want but just get ignored. Unfortunately the issues you can get with your house are pretty important such as drainage. As said in other comments, the customer service is that bad that if you leave a bad comment on trust pilot they chose to ignore you for even longer. A joke.
4 octobre 2022
Avis spontané
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