I have received my new scooter from the Skelmersdale branch. It was delivered exactly as promised, exactly at the time and day I was told. Now, I have decided to order a spare battery. I saw Max, who... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 27, Concourse Shopping Centre, WN8 6LN Skelmersdale, Lancashire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We bought a wheelchair for my mum from Eden Mobility. Max was extremely helpful, very knowledgeable and polite. We would certainly recommend this shop.
L'entreprise a répondu
Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an elect... Voir plus
L'entreprise a répondu
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
Unit 27, Concourse Shopping Centre, WN8 6LN, Skelmersdale, Lancashire, Royaume-Uni
- 01695 662 517
4,7
Excellent
28 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from Lee
Fantastic service from Lee. He explained everything . Very quick with delivery.
Thank you .
10 novembre 2025
Avis spontané
Réponse de Eden Mobility - Skelmersdale
reply to Thank you for your wonderful feedback. We’re delighted to hear that Lee provided fantastic service, explained everything clearly, and ensured a quick delivery. Your appreciation means a lot, and we’ll be sure to share your kind words with him.
Shower stool
I was in the skelmersdale branch i bought a stool for the shower, received excellent customer service . Would highly recommend , the store manager was a pleasure to deal with.
8 octobre 2025
Avis spontané
Réponse de Eden Mobility - Skelmersdale
That's wonderful to hear — thank you so much for sharing your experience! We're thrilled that the Skelmersdale team, especially the store manager, made your visit such a positive one. Enjoy your new shower stool, and we truly appreciate the recommendation. Hope to welcome you back again soon!
Warm regards,
Eden Mobility
Fantastic customer service
Very pleased with the attention received from your assistant named max yesterday in your skelmersdale branch, we shall return within the next few days and hopefully receive more pleasing customer service from max and the rest of the team, many thanks
14 octobre 2025
Avis spontané
Réponse de Eden Mobility - Skelmersdale
Thank you so much for your kind words! We're absolutely delighted to hear that Max made such a positive impression during your visit to our Skelmersdale branch. We'll be sure to pass on your appreciation to him and the rest of the team — they'll be thrilled to know their efforts were noticed.
We look forward to welcoming you back very soon and providing another great experience. Thanks again for your support!
Warm Regards,
Eden Mobility
Lee.
Lee , was very helpful with our inquiry. My wife has a collapsible scooter, which is a little heavy to lift into my Astra boot. Lee explained the ease and lightness of the scooter we have gone for. He explained to my wife how to use it , and explained to me how easy it is to fold up. Also how light it is. Lee is a very polite and courteous salesman. Thank you.
13 octobre 2025
Avis spontané
Réponse de Eden Mobility - Skelmersdale
Thank you for sharing your experience—it’s great to hear how helpful Lee was!
It sounds like he took the time to make sure both you and your wife felt confident and informed, especially with something as practical as lifting and folding the scooter. That kind of thoughtful service really makes a difference. Lee’s politeness and clear explanations clearly left a positive impression, and it’s lovely to know you felt well looked after.
Wishing you both many smooth and easy outings with the new scooter!
Warm regards,
Eden Mobility
Great experience
Lee was very helpful when I came in to buy a rollator. He showed me how to adjust it and how to fold it to put away. I would definitely be back in future if I need anything else.
7 octobre 2025
Avis spontané
Réponse de Eden Mobility - Skelmersdale
Thank you so much for your kind words! We're thrilled to hear that Lee was able to assist you so thoroughly with your rollator. It's great to know he took the time to show you how to adjust and fold it properly. We'll be sure to pass along your feedback—he’ll be delighted! We look forward to welcoming you back whenever you need anything else.
Warm regards,
Eden Mobility
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.