Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... Voir plus
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I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provi... Voir plus
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It's a daunting experience buying a stair lift, when you haven't done it before! We have received excellent customer service right from the start. John Bolton is our contact in HO, and he has arranged... Voir plus
L'entreprise a répondu
I went in and described what kind of wheel chair i wanted and the member of staff new exactly what I wanted, he explained things really clearly and fully educated me on the wheel chair/ showed me how... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 0800 652 8444
- www.eden-mobility.co.uk
4,8
Excellent
2 k avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Paul Wilson was extremely patient and…
Paul Wilson was extremely patient and helpful.
Thank you very much!
12 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your kind words! We’re delighted to hear that Paul Wilson was able to assist you with patience and care. Your feedback truly means a lot to us.
Warm regards,
Eden Mobility
Sophia 1000/10
Sophia was an absolute lifesaver when I was looking for a new power chair! From the start, she was super patient, listening to all my needs and concerns. She really knows her stuff and guided me through all the options without making me feel overwhelmed. As someone with Autism and Anxiety it was amazing.
What impressed me most was how she went the extra mile to make sure I found the perfect fit. She took the time to explain the features of each chair and even let me test them out to see what worked best for me. It was clear she genuinely cared about my comfort and independence.
Thanks to Sophia, Im now waiting for the call for my new power chair with a big smile on my face. If you're in the market for mobility equipment, I highly recommend seeking out Sophia. I will be shopping here again! Cannot wait to go in when my chair has been delivered!
12 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing your experience! We’re thrilled to hear how wonderfully Sophia supported you throughout your search for a new power chair. Her patience, knowledge, and genuine care truly shine, and it means a lot to know she helped you feel comfortable and confident every step of the way. We’re delighted you found the perfect fit and can’t wait to welcome you back when your new chair arrives. Thank you again for your recommendation — it really means the world to us.
Warm regards,
Eden Mobility
Amazing customer service
Amazing customer service, Paul knows his products and helped greatly with the correct purchases.
12 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your wonderful feedback! We’re delighted to hear that Paul’s product knowledge and support helped you make the right purchases. We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Helpful
Sarah was so helpful Listened to what we wanted Very patient with me n my husband Guided us on best mobility scooter which was best for me
11 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely review. We’re delighted to hear that Sarah was able to listen to your needs, support both you and your husband, and guide you to the mobility scooter that suited you best. Your feedback means a lot to us.
Warm regards,
Eden Mobility
They were very unhelpful with warranty…
They were very unhelpful with warranty on a scooter bought by my dad 9months ago
11 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your feedback , we have reached out to gather more information.
Warm regards,
Eden Mobility
Excellent purchase
The lovely young lady Grorgia was very attentive as we decided which chair to choose very knowledgable and demonstrated the mechanics of several chairs before we decided which one we would purchase .She was able to negotiate free delivery and a discount very pleased with the service we recieved .
10 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely review. We’re delighted to hear that Georgia was attentive, knowledgeable, and able to demonstrate the different chair options to help you choose the right one. It’s great to know she could arrange free delivery and a discount too. We’re very pleased you received such excellent service.
Warm regards,
Eden Mobility
I was treated with really well and very…
I was treated with really well and very polite explaind everything clearly well which you could undetstand and the sevice was excelent.
25 avril 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely feedback. I’m really glad to hear you were treated well and that everything was explained clearly in a way that was easy to understand. It’s great to know the service felt excellent for you. Your comments are truly appreciated.
Warm regards,
Eden Mobility
Keith the person in the shop in Belle…
Keith the person in the shop in Belle Vale so us very thing I needed how each things work . He was very helpful and polite it no trouble to talk to me and he made it easy for me to understand things. I would recommend them to EDEN Mobility.
8 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely review. We’re delighted to hear that Keith at our Belle Vale shop was able to show you everything you needed and explain how everything works. He’ll be so pleased to know you found him helpful, polite, and easy to talk to.
We’re grateful for your recommendation and proud to have earned your trust at EDEN Mobility.
Warm regards,
Eden Mobility
Great experience…
I had spent all morning looking for something lightweight, nice to look at to support my walking. As soon I walked in Max at Skelmersdale assessed the request he knew what I wanted and the first model he brought out was perfect.
Very happy with purchase!
7 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for sharing your experience. After spending all morning searching for something lightweight and stylish to support your walking, we’re delighted to hear that Max at our Skelmersdale store understood exactly what you needed. His ability to assess your request and bring out the perfect model on the first try is something he’ll be thrilled to hear.
Warm regards,
Eden Mobility
my mum is 92 and struggles with walking…
my mum is 92 and struggles with walking we went to look at mobilty scooters for her, her confidence was at rock bottom, but Carol at the Barnsley store was an absolute angel she spoke to mum and encouraged her to try the scooter taking time to explain everything and how things worked she was gentle with her approach giving mum all the time she needed to gain confidence to try to move about on the scooter, to our surpise mum liked it and decided to get one,thank you Carol your a superstar.
9 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing this wonderful experience. Your mum came in with her confidence at rock bottom, and it means the world to hear how beautifully Carol at our Barnsley store supported her. She took the time to speak gently, explain everything clearly, and give your mum all the space she needed to feel safe and confident trying the scooter.
Seeing your mum not only try it, but like it enough to choose one, is truly special. Carol will be over the moon to know she made such a difference.
Thank you for your kind words — she really is a superstar.
Warm regards,
Eden Mobility
Went in recently to inquire about some…
Went in recently to inquire about some items, Teela was very helpful and patient. Thank you for your guidance
2 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for taking the time to leave this lovely feedback. We’re so pleased to hear that Teela was helpful and patient during your visit. It’s great to know her guidance made your experience a positive one.
Warm regards,
Eden Mobility
Carol was excellent very helpful and…
Carol was excellent very helpful and very knowledgeable.Thankyou
9 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely review. We’re delighted to hear that Carol was so helpful and knowledgeable during your visit. She’ll be thrilled to know her support made such a positive impression.
Thank you again for your kind words.
Warm regards,
Eden Mobility
Paul Wilson made us feel so welcome and…
Paul Wilson made us feel so welcome and he was really good at helping us find the right thing for my great grandma
9 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely feedback. We’re delighted to hear that Paul Wilson made you feel so welcome and was able to help you find exactly the right thing for your great‑grandma. He’ll be thrilled to know his support made such a positive difference.
Thank you again for sharing your experience.
Warm regards,
Eden Mobility
Eden Bolton Experience
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience!
Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous options, prices & availability of products.
We have chosen what we are thinking of buying, but her assistance was of great value.
When we haven’t chose made our choice, we will return to the Bolton branch.
Whatever you are doing at Bolton, keep it up, many places we have visited, always make us feel a little intimidated plus the layout & little homely touches make a difference, even down to the air fresheners.
Thank you for the experience.
8 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that your visit to our Bolton branch was such a refreshing experience. It’s fantastic to know that Georgina made you feel welcome, at ease, and fully informed while explaining the different options, prices, and product availability. Her support clearly made a real difference, and she’ll be thrilled to hear it.
We’re also really pleased that the store layout and homely touches helped you feel comfortable — even down to the air fresheners. Creating a relaxed, friendly environment is something we care deeply about, so your comments mean a lot.
We look forward to welcoming you back when you’re ready to make your final choice. Thank you again for the lovely review.
Warm regards,
Eden Mobility
Paul listened to what I was looking for…
Paul listened to what I was looking for after having a bad experience with another company he advised me to come in and talk with him once he got details of scooter he had suggested .He asked about budget and explained everything to me in easy to understand language making me feel more comfortable and just guided me to make a brilliant choice taking my needs into account. He made the process so much easier an asset to you company and 1st rate dealing with disabled people .
8 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing your experience. After the bad experience you’d had elsewhere, we’re delighted to hear how well Paul supported you. He took the time to listen to exactly what you were looking for, talked you through the scooter he recommended, and explained everything clearly and comfortably, all while keeping your budget and needs in mind.
It’s wonderful to know he helped you feel at ease and guided you toward a choice that truly suits you. He really is an asset to our company and takes great pride in supporting disabled customers with patience, respect, and understanding.
Thank you again for your kind words.
Warm regards,
Eden Mobility
Kylie was very Polite and extremely…
Kylie was very Polite and extremely patient with me and my partner. Made our experience pleasant
1 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for your lovely feedback. We’re delighted to hear that Kylie was so polite and extremely patient with both you and your partner. It’s wonderful to know she helped make your visit such a pleasant experience.
Thank you again for taking the time to share your kind words.
Warm regards,
Eden Mobility
wonderful staff
I went in and described what kind of wheel chair i wanted and the member of staff new exactly what I wanted, he explained things really clearly and fully educated me on the wheel chair/ showed me how it works. he also put in a lot of effort into showing me lots of different types of wheelchairs!
8 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing your experience. We’re delighted to hear that our team member understood exactly what kind of wheelchair you were looking for and took the time to explain everything clearly. It’s wonderful to know you felt fully informed, supported, and shown a wide range of options to help you make the right choice.
We really appreciate your kind words and are glad your visit was such a positive one.
Warm regards,
Eden Mobility
Exemplary Customer Care
It's a daunting experience buying a stair lift, when you haven't done it before! We have received excellent customer service right from the start. John Bolton is our contact in HO, and he has arranged everything in a kind and caring manner. Our local man Neil at the North End branch in Portsmouth has been patient and professional, and my elderly aunt is very happy. She's looking forward to the installation of her stair lift and not dreading it. These people genuinely care about their customers. I wouldn't hesitate in recommending this company if you have any mobility equipment needs.
7 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing this thoughtful review. Buying a stair lift for the first time can feel daunting, so we’re delighted to hear how smoothly everything has gone for you and your aunt.
John Bolton at Head Office has clearly supported you with real kindness and care, and it’s wonderful to hear how Neil at our North End branch in Portsmouth has been patient, professional, and reassuring throughout. Knowing that your elderly aunt now feels happy — and even looking forward to the installation rather than dreading it — means a great deal to us.
Our team genuinely cares about every customer, and your experience reflects exactly what we strive for. Thank you for your trust and for recommending us to others who may need mobility equipment.
Warm regards,
Eden Mobility
Here is a warm and professional…
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provided excellent customer service and was so knowledgeable while helping us choose the right mobility scooter, recliner chairs, and a toilet commode. Her kindness and patience made a stressful situation much better. Highly recommend! X
8 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for sharing this wonderful review. We’re delighted to hear how incredibly supportive Georgina at our Bolton branch has been. Knowing your mum has been struggling with disability issues, it means a great deal to us that Georgina was able to make the whole process easier, calmer, and more reassuring for you both.
Her knowledge and care in helping you choose the right mobility scooter, recliner chairs, and toilet commode clearly made a real difference. Her kindness, patience, and willingness to go above and beyond are exactly what we strive for, and she’ll be thrilled to know how much you appreciated her help.
Thank you again for your lovely recommendation — it truly means a lot.
Warm regards,
Eden Mobility
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