Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Voir plus
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Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Voir plus
L'entreprise a répondu
We brought our elderly mother in to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed. The first one she tr... Voir plus
Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Voir plus
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Voir plus
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We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
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My nephew has a mobility scooter which got a puncture on Saturday 25th July and because he had breakdown insurance he rang to say he had broken down. When he took the insurance out they said they would get to him 24/7.
This is all well and good but after several phone calls the tyre wasn't fixed until Wednesday 29th July! 4 days! He is an amputee and all they could offer him was a taxi home and the scooter recovered. It's the only way he can get to the chemist for his medication. The advisor on the phone was also very rude and not helpful at all. He said we needed to have some patience and they would deal with it when they could. This is not how people should be treated, disabled or not.

Réponse de Eden Mobility
Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner .
He problem solved a delivery issue , and my rollator was delivered to my home later the same day .
His kindness and attentionis a
refreshing retail experience .
Thank you Patrick

Réponse de Eden Mobility
Max at Eden mobility at skelmeradale concourse was very helpful today we had a problem with a scooter we already have and he interrupted his lunch break to go out of his way to help us solve the problem without his help my mum would have been stranded we couldn’t have thanked him enough for his help today.

Réponse de Eden Mobility
Wendy was wonderful with my dad and helped us to purchase the correct walker.

Réponse de Eden Mobility
The lady in the shop on hessle road her name was leanne she was so help full showed me wat i needed to c she got all the scooters out for me and she was loveley now i have a viset tomorrow to get one on the mobilerty scheme just like to say thank u

Réponse de Eden Mobility
Wendy was brilliant and went above and beyond to try and help us track down which charger we needed and was so pleasant, would definitely recommend

Réponse de Eden Mobility
I had a wonderful and prompt service. My walking sticks were bright with luminous handle and foot stopper both are great to see in the dark. I’m very pleased with my purchases and they are well made and strong to balance while walking. The price was also great but the sticks are strong I’ve got one in red the other is in blue the rubber handles are easy to hold without causing pain to my hands. Service and delivery excellent. Staff were so respectful and helpful.

Réponse de Eden Mobility

Réponse de Eden Mobility
Great service from Lucie and Sam. Thank you for your support looking forward to coffee mornings.

Réponse de Eden Mobility
Engaged kylie for support she was excellent and clearly explained all options and financial cost, would recommend to all disabled people very decent and trustworthy

Réponse de Eden Mobility
Visited Mansfield branch, looking for shower seat. Found Paul to be very helpful in assisting me to choose one suitable for my needs, at a very fair price. I was most impressed with this level of service

Réponse de Eden Mobility
Visited the hartlepool store today and was helped by dawn who helped me pick out a new mobility scooter she showed me what was suitable for me

Réponse de Eden Mobility
We had a lovely time with Phoebe the staff member at Eden mobility, there was no hard sell, she was very easy to talk to, very kind and patient with us, and was in no rush. She was happy to take the time we needed to keep mum comfortable and understanding everything. Phoebe was one of the reasons we made our purchase from there. We felt like valued customers, the service was 10/10 and I highly recommend.

Réponse de Eden Mobility
The representative, Andrew, was really helpful, approachable and very professional. He found out what I needed and what would work best for me, and wasn't happy until I was. He let me demonstrate the chairs inside and outside the shop. Absolutely brilliant service, highly recommended.

Réponse de Eden Mobility
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing and will help with anything you need and be truthful with what you need and what will suit best.

Réponse de Eden Mobility
Been to Eden mobility today in Wakefield with my elderly father, we were dealt with by Wendy who was a delight to deal with, after demoing two scooters we purchased there and then, a great experience.

Réponse de Eden Mobility
I would like to thank the in store advisor Debbie as she made the shop very easy and gave us the right advice. Very helpfully .

Réponse de Eden Mobility
Leigh from the Peterborough branch was soo helpful and felt she put me first and my disability. Even though I felt uncomfortable as is the first time I have brought a mobility aid and cuz I'm still young..ISH lol. I felt awkward. But she put me at ease and helped and was such a lovely lady. Recommend her if you visit the store in Peterborough.

Réponse de Eden Mobility
Just dropped into the Ripley branch and was welcomed by Louisa. My mum wanted to take a look at the recliner chairs. She tried them all and was given lots of helpful advice. We have an appointment booked for a visit to also discuss stairlifts as there is an offer on at the moment. Louisa was patient, answered all our questions and was brilliant with my mum. Thank you.

Réponse de Eden Mobility
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