I took my mother there for some new tyres for her wheelchair and we had the pleasure of dealing with Wendy. Asked her if she had any tyres I told her the size. I wasn’t expecting any luck... Voir plus
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Nice friendly staff. Explained everything about the product I purchased. Nothing was too much trouble, also very knowledgeable about the product she was selling. Excellent service from the lady... Voir plus
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Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... Voir plus
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Wendy looked after me she's very professional and very efficient, also really explained everything to me.
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À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
Westgate 25a, WF1 1JZ, Wakefield, England, Royaume-Uni
- 01924 566 439
4,8
Excellent
74 avis
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Wendy looked after me she's very…
Wendy looked after me she's very professional and very efficient, also really explained everything to me.
29 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for sharing your experience. We’re delighted to hear that Wendy took such great care of you. Her professionalism, efficiency, and clear explanations make a real difference, and it’s wonderful to know you felt well supported throughout your visit.
We truly appreciate your kind words and look forward to helping you again whenever you need us.
Warm regaqrds,
Eden Mobility
Very pleased with service thank you
28 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your lovely review.
Warm regards,
Eden Mobility
I took my mother there for some new…
I took my mother there for some new tyres for her wheelchair and we had the pleasure of dealing with Wendy.
Asked her if she had any tyres I told her the size. I wasn’t expecting any luck as the wheelchair was from the 80’s. But lo and behold Wendy delivered the goods. There was no hesitation I took the only two tyres that she had in stock. We knew what we went for and Wendy didn’t try to upsell any other products or another wheelchair.
Wendy was very welcoming and couldn’t ask for anymore of a welcome to the Wakefield shop.
We need more customer service people like Wendy in other shops around Wakefield.
Well done Wendy.
Andrew and Elizabeth.
22 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much, Andrew and Elizabeth, for sharing your lovely experience. We’re delighted to hear that Wendy was able to help you find the right tyres for your mother’s wheelchair — especially given its age. She always goes the extra mile to help our customers, and your kind words will mean a great deal to her.
It’s wonderful to know you felt so welcomed at our Wakefield shop, and we truly appreciate you recognising Wendy’s genuine customer care. We agree — the world could use more people like her.
Thank you again for your visit and your thoughtful feedback. We’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Nice friendly staff.Excellent service
Nice friendly staff.
Explained everything about the product I purchased.
Nothing was too much trouble, also very knowledgeable about the product she was selling.
Excellent service from the lady in the Wakefield store
21 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for taking the time to share your experience. We’re delighted to hear that you received such excellent service from the lady in our Wakefield store.
It’s wonderful to know she was friendly, knowledgeable, and took the time to explain everything clearly. We’re especially pleased that nothing was too much trouble and that you felt fully supported with your purchase.
Your kind words mean a great deal to us, and we’ll be sure to pass your appreciation on to the team. Thank you again for your lovely feedback.
Warm regards,
Eden Mobility
Great customer service from Wendy
Great customer service from Wendy . Everything explained.Speedy delivery arranged. Thankyou
20 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your lovely feedback. We’re delighted to hear that Wendy provided such great customer service and made everything clear and easy for you.
It’s wonderful to know the delivery was arranged quickly and that the whole process felt smooth from start to finish. Wendy will be thrilled to hear your kind words — she truly is dedicated to helping every customer feel supported.
Thank you again for taking the time to share your experience. If you ever need anything else, our team is always here to help.
Warm regards,
Eden Mobility
Very happy with the shop clean and…
Very happy with the shop clean and Wendy is a friendly and happy to help
20 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your lovely review. We’re delighted to hear that you’re happy with the shop and that Wendy made such a positive impression. Her friendly manner and willingness to help are exactly what we aim for, and she’ll be thrilled to know her support was appreciated.
Warm regards,
Eden Mobility
Wendy was very helpful suggested a good…
Wendy was very helpful suggested a good cushion for my wheelchair thank you very much
18 mai 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your kind words. We’re delighted to hear that Wendy was able to help and recommend a cushion that works well for your wheelchair. She’ll be so pleased to know her support made a difference. Thank you again for taking the time to share your experience.
Warm regards,
Eden Mobility
This is about Wendy at the Wakefield
This is about Wendy at the Wakefield Branch. I took my Mum into town today and after five years of Mum turning me down flat today she actually went into the store and looked at the power chair. Whilst she didn't buy today Wendy got Mum in the chair and demonstrated it with her. She got home and said to me "I think that might be worth looking at getting." It's taken me five years to get her to think about even looking at the chairs! Hooray! Thank you Wendy! Hopefully I can get you a sale for the chair and maybe for the stair lift too in the near future. Until then please keep your fingers crossed for me! lol
30 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for sharing this wonderful update. We’re delighted to hear that Wendy was able to make your mum feel comfortable and confident enough to try a power chair after all this time. Moments like that mean a lot, and it’s lovely to know the experience made such a positive impression.
We’ll make sure Wendy sees your kind words — she’ll be thrilled to hear that your mum is now considering her options. We’ll keep everything crossed for you, and whenever you’re both ready to take the next step, we’ll be here to help in any way we can.
Thank you again for taking the time to share this — it truly brightened our day.
Warm regards,
Eden Mobility
Wendy was a excellent sales lady she is…
Wendy was a excellent sales lady she is a credit to your company
24 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your lovely feedback. We’re delighted to hear Wendy gave you such excellent service — she truly is a credit to our team.
Warm regards,
Eden Mobility
Excellent service very knowledgeable…
Excellent service very knowledgeable and helpful would highly recommend
14 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your kind words. We’re really pleased to hear you received excellent service and found the team both knowledgeable and helpful.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Very nice customer servce
Very nice customer servce
Well manerd and very friendly
9 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your lovely feedback. We’re delighted to hear you received such nice customer service and found the team to be well‑mannered and very friendly. We always aim to make every visit a positive experience, and it’s great to know we achieved that for you. If you ever need anything else, we’re here to help.
Warm regards,
Eden Mobility
Great service
Excellent service Wendy helped me out when I was stuck in town with a puncture
Definitely give her a 10 plus very thankful
9 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for sharing your experience. We’re so pleased to hear that Wendy was able to come to your rescue when you were stuck in town with a puncture. She’ll be thrilled to know you’d give her a 10+ for her help. We’re very grateful for your kind words and glad we could get you moving again.
Warm regards,
Eden Mobility
Faulty on delivery
After paying £1700 for a nearly new mobility scooter from the Wakefield branch it was delivered 4 days later .om arrival it had only 30%charge so left it overnight to charge. Next day took it off charge and found it had not aftercharged and a service sign was flashing showing a fault .
1 avril 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your review, we have reached out to you and spoken with you.
Warm regards,
Eden Mobility
Brilliant Service
20 mars 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your feedback. We’re delighted to hear you received brilliant service — that’s exactly the experience we aim to deliver. Your kind words mean a lot to the team, and we truly appreciate you taking the time to share them.
If there’s ever anything more we can do to help, we’re always here.
Warm regards,
Eden Mobility
A positive experience
From entering the shop, we were made to feel comfortable and listened to.
The customer care was a positive experience. Our needs were met . Thank you Wendy.
16 mars 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for sharing your experience. From the moment you walked into the shop, it’s wonderful to hear that you felt comfortable and truly listened to. We’re delighted that the customer care you received was so positive and that your needs were fully met. A big thank‑you to Wendy for looking after you so well.
Warm regards,
Eden Mobility
Wonderful staff Wendy and Mandy looked…
Wonderful staff Wendy and Mandy looked after me made me a good cuppa looking forward to upgrading my power chair
16 mars 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your lovely feedback. We’re delighted to hear that Wendy and Mandy took such great care of you — and even made you a good cuppa while you were in. It’s wonderful that you’re looking forward to upgrading your power chair, and we’re excited to help you with that when the time comes.
Warm regards,
Eden Mobility
Customer service
The customer service was great they made my mum feel very welcome at the Wakefield store.
16 mars 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your lovely feedback. We’re delighted to hear that the team at our Wakefield store made your mum feel so welcome. Great customer care is something we truly value, and it’s wonderful to know that Wendy and the team delivered just that.
Warm regards,
Eden Mobility
Wow what a lady Wendy is
Wow what a lady Wendy is, we visited the Wakefield shop on little Westgate, she couldn't do enough for us, super customer service, very respectful of my needs, we left as owners of a superb scooter, thanks Wendy
2 mars 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your lovely feedback. We’re delighted to hear that Wendy took such great care of you during your visit to our Wakefield shop. She prides herself on offering thoughtful, respectful service, and it’s wonderful to know you felt so well looked after.
Enjoy your new scooter — we’re thrilled you found the perfect one — and thank you again for choosing us.
Warm regards,
Eden Mobility
I was needing a mobility scooter and…did not know how to do it and just got in touch with eden mobility and they made the process so easy
I was needing a mobility scooter and with having stage 4 advanced kidney cancer with multiple bone cancer in the upper humerus arm and in the pelvis and not able to walk very well I just got InTouch with Eden mobility and a brilliant gentleman who was called Daniel Lane the head office team leader got in touch with me he took all my details and told him about my mobility and I ask for a home visit was possible and he said yes I could have a home visit demo I was going to have the Kymco maxi XLS and Daniel offered to bring also the Roadmaster plus R the home visit appointment very quick I was talking via email with Daniel and not once did I not get a reply because I did email quite a few but from Tuesday at looking at them and home visit booked Saturday a lovely gentleman came to my home for me to try them both and wow I love the Roadmaster plus R it is brilliant I have in burgundy it is very sturdy and the ride is just so smooth easy to use great display very fast just absolutely brilliant I thank Eden mobility if you want or are wanting a scooter get InTouch with Daniel he is amazing from looking for a scooter and not really knowing what you want he will show you what's available and take you through step by step right up to the delivery totally great person I can't say any more than 5*
28 février 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for taking the time to share your story. We are truly pleased to hear that Daniel and the Eden Mobility team were able to support you so promptly and professionally. It’s wonderful that the home demonstration helped you find the right scooter, and we’re delighted that the Roadmaster Plus R has made such a positive difference for you. Your kind words about the service, communication, and overall experience mean a great deal, and we will ensure Daniel and the team receive your feedback. We wish you continued comfort and confidence with your new scooter, and we’re always here should you need any further assistance.
Warm regards,
Eden Mobility
At the Wakefield store- Wendy was a…
At the Wakefield store- Wendy was a huge help! She was so friendly and explains everything easy to understand, brilliant experience.
26 février 2026
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your lovely comments. We’re delighted to hear that Wendy was such a great help during your visit to our Wakefield store. It’s wonderful to know you found her friendly and that she explained everything clearly. We’re so pleased you had a brilliant experience, and we’ll be sure to pass your feedback on to her.
Warm regards,
Eden Mobility
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