We have just been for a look and Wendy was very accommodating and more than willing to help us find what we needed . She pulled out different scooters to try and even let us have a turn to make sure i... Voir plus
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Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chair... Voir plus
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Amazing service by Wendy, gave us all the information we needed and really made us feel welcome and supported.
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Visited Eden in Wakefield and were very pleased that we did. Warm welcome by Wendy who was very helpful and knowledgeable about our purchase. I’d say she went the extra mile which is something that’s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
Westgate 25a, WF1 1JZ, Wakefield, England, Royaume-Uni
- 01924 566 439
4,8
Excellent
92 avis
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A répondu à 96 % de ses avis négatifs
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Can’t recommend highly enough
Visited Eden in Wakefield and were very pleased that we did. Warm welcome by Wendy who was very helpful and knowledgeable about our purchase. I’d say she went the extra mile which is something that’s worth commenting on. First time visiting the shop because previously we’ve always dealt with our daughter’s needs online. From now on I think we’ll call in on Eden as first option when we need something. Can’t recommend Eden highly enough.
13 octobre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
That’s such a heart warming experience — thank you for sharing it! Wendy sounds like a true star, and it’s wonderful to hear she made your first in-store visit so memorable. It’s clear Eden in Wakefield has earned your trust, and that kind of service really does make all the difference. Here’s to many more great visits!
Warm regards,
Eden Mobility
Réponse de Eden Mobility - Wakefield
It was very professional
That’s great to hear — sounds like you had a smooth and well-handled experience. Professionalism really makes all the difference when you're making important decisions or purchases. Thanks for sharing!
Warm regards,
Eden Mobility
Great service
Came in for some advice and was greeted by Wendy who was very friendly and knowledgeable about the products that were being sold. I would definitely recommend this shop.
14 octobre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Thanks so much for your lovely feedback! We're delighted to hear Wendy made such a great impression — her friendliness and product expertise truly shine. We're grateful for your recommendation and hope to welcome you back again soon!
Warm regards,
Eden Mobility
Called into your Wakefield shop and was…
Called into your Wakefield shop and was helped by your friendly and knowledgeable assistant Wendy.
Got just what I wanted promptly and lovely helpful smile !
2 octobre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you so much for your kind words! We're thrilled to hear that Wendy made your visit to our Wakefield shop such a positive experience. Her friendly attitude and helpful smile truly embody the service we strive to provide. We’ll be sure to pass along your lovely feedback—she’ll be delighted to hear it. Looking forward to welcoming you again soon!
Warm regards,
Eden Mobility
Gaby and Micah were fantastic at…
Gaby and Micah were fantastic at delivering the right information in a polite manor and lighthearted manor. Just the approach you need. We need more people like these guys working with us lot in chairs. The manager Wendy lovely woman. Im leaving knowing what product ill be buying after being shown all suitable options. I'll definitely be attending the coffee mornings on a Wednesday.
26 septembre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Tam,
Thank you so much for your amazing review! We’re thrilled to hear that Gaby, Micah, and Wendy made your visit such a positive experience. It’s wonderful to know their friendly and informative approach helped you feel confident in your choice. We’ll be sure to save you a seat at the next coffee morning!
Warm regards,
Eden Mobility
The service I received from Eden…
The service I received from Eden mobility and Wendy at Wakefield was absolute fantastic and the help we received from Wendy was unbelievable she was very knowledgeable and she dealt with all our needs without any pressure whatsoever
And made us feel very relaxed and comfortable and we have no hesitation in purchasing another in the future for my self thank you so much Eden
10 septembre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Kenneth,
Thank you so much for your fantastic review! We’re delighted to hear that Wendy provided such knowledgeable, pressure-free, and supportive service. It’s wonderful to know you felt relaxed and confident throughout your visit. We truly appreciate your kind words and look forward to helping you again in the future!
Warm regards,
Eden Mobility
We took my Mother into the Wakefield…
We took my Mother into the Wakefield branch simply to see if she could use a "walker". WENDY was outstanding with her help and advice. She treated my Mum with care and respect altering the heights so she would feel comfortable whilst trying them out. Thank you Wendy!
19 septembre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Dear Tim,
Thank you so much for your wonderful feedback. We’re delighted to hear that Wendy was able to assist your mother with such care and attention. Ensuring our customers feel comfortable and respected is very important to us. If you need any further help or advice, please don’t hesitate to get in touch.
Best wishes,
The Eden Mobility Wakefield Team
Very friendly & knowledgeable
Very nice, friendly knowledgeable and helpful staff. Nothing was a problem to them.
13 septembre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Neil,
Thank you for your kind words! We're so glad you had a great experience with our team in Wakefield. Your feedback means a lot to us!
Warm regards,
The Eden Mobility Team
Great service
1 septembre 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Cody,
Thank you for taking the time to leave us a review! We're thrilled to hear you received great service at our Wakefield store. Your feedback is truly appreciated, and we're always here if you need anything in the future.
Best wishes,
The Eden Mobility Team
the staff are always helpful and lovely…
the staff are always helpful and lovely and attentive and kind. it’s great that they let you test out things like mobility scooters and wheelchairs before purchasing them. Can’t recommend them enough so helpful
22 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi there,
Thank you so much for your kind review!
We’re really pleased to hear that you found our team helpful, lovely, and attentive. It’s great to know that being able to test out mobility scooters and wheelchairs made a difference in your experience, we believe that trying before buying is key to finding the right fit.
Your recommendation means a lot to us, and we’re always here to help whenever you need us.
Warm regards,
The Eden Mobility Team
Mobility Scooter
We visited Eden Mobility in Wakefield this week needing a mobility scooter. We were given a warm welcome by Wendy and Sarah. They were very friendly and very knowledgeable about their products. They listened carefully to what we told them and offered positive advice about what was available. Wendy knew Wakefield well so understood the areas we wanted to visit and knew which scooters would meet our requirements. The second scooter I tried seemed to be ideal for me and I was able to try it outside the shop. The ladies worked to ensure they could meet our restricted delivery needs. Today I went out on the scooter for the first time and now know that we were given good advice. Thank you Wendy and Sarah.
Good luck in Hull Sarah.
18 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Barbara,
Thank you so much for your thoughtful and detailed review!
We’re absolutely delighted to hear that Wendy and Sarah at our Wakefield store gave you such a warm welcome and expert guidance. It’s fantastic to know they took the time to understand your needs and helped you find the perfect scooter for your local journeys. We’re especially pleased that your first outing went well and confirmed you made the right choice!
We’ll be sure to pass on your kind words to both Wendy and Sarah, especially your lovely message for Sarah as she moves over to our Hull store.
Thanks again for choosing Eden Mobility. If you ever need anything, we’re always here to help.
Warm regards,
The Eden Mobility Team
Sarah and Wendy in Wakefield really…
Sarah and Wendy in Wakefield really looked after me when I came in to buy my wife a scooter the service was lovely and I would recommend this shop to all my friends and I would use this shop myself again
22 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Keith,
Thank you for your kind words! We're so pleased Sarah and Wendy made your experience such a positive one. It’s great to hear you’d recommend us and would return yourself, that means a lot!
Best wishes,
The Eden Mobility Team
I went to go visit the Wakefield store…
I went to go visit the Wakefield store a couple of days ago and I was in love with one of there scooters and the help I received was brilliant thankyou so much was very good
15 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Amy,
Thanks so much for your kind words! We're really glad you loved the scooter and had a great experience at our Wakefield store. Our team will be thrilled to hear your feedback.
Take care and we hope to see you again soon!
The Eden Mobility Team
Excellent lady name Wendy she is really…
Excellent lady name Wendy she is really great and know what she is doing love it ❤️
14 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi there,
Thank you for your lovely review! We're so glad Wendy made your experience a great one—she really knows her stuff and always goes the extra mile.
We appreciate your kind words!
Best wishes,
The Eden Mobility Team
We visited your Wakefield store and…
We visited your Wakefield store and really can’t rate it enough . A lovely lady called Wendy served us and was extremely exceptional, she didn’t rush us but gently guided us to the right product. Thank you Wendy you made the whole experience smooth. 5*
12 août 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Melanie,
Thank you so much for your lovely feedback! We're thrilled to hear Wendy at our Wakefield store made your visit so smooth and enjoyable. Her gentle guidance and care truly make a difference.
We really appreciate your 5-star review and hope to welcome you back soon!
Warm regards,
The Eden Mobility Team
Happy customer.
I have just called at the Wakefield shop with my mum she was looking for a recycling chair the two ladys in the shop were really helpful made my mum real comfortable they sorted her a chair out she had a coffee and a chat with them and all the way home she just kept saying how lovely the two ladys were would recommend them to friends and family..A big thankyou to Gill and Wendy.xx
30 juillet 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Hi Caroline,
We’re delighted your mum had such a positive experience at our Wakefield shop. Gill and Wendy always go the extra mile to make customers feel at ease, and it’s great to hear they made such a lasting impression. Thank you for your recommendation!
Best wishes,
The Eden Mobility Team
Fantastic staff and always willing to…
Fantastic staff and always willing to assist with any questions
18 juin 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your wonderful feedback.
The wonderful caring staff at Eden…
The wonderful caring staff at Eden mobility Wendy and Gill have been so helpful and supportive always happy to help even if it’s just a friendly chat
18 juin 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your review. I'm sure Wendy and Gill appreciate your kind words.
Wendy was absolutely brilliant
Wendy was absolutely brilliant, very patient and thorough and got my grandma sorted out in no time at all - even got her comfortable and cofident on the scooter whilst we were in the shop! 💕
6 juin 2025
Avis spontané
Wendy was extremely helpful
Wendy was extremely helpful, professional and knowledgeable. She was very thorough in demonstrating how to use two different mobility walkers, including safety features, and listened carefully to Mum's concerns. We were very grateful to her for her kind and sympathetic approach and Mum (age 92) is delighted with her purchase.
27 mai 2025
Avis spontané
Réponse de Eden Mobility - Wakefield
Thank you for your glowing review. It's great to hear how well Wendy is doing. We're glad you mum is happy with her purchase and look forward to welcoming you back again soon.
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