Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Obviously you don't gat the free pillow.. unless it comes separately from the main delivery, oh well, must be a sales tactic...

L'entreprise a répondu

Noté 5 sur 5 étoiles

What joy! The new foam-filled cushions for my sofa offer truly superior comfort and support. Why, because they are comfortable, distribute weight evenly and are clearly going to maintain their structu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Efoam for two new sofa cushions. We have had a brilliant sofa bed for 20 years that was still in great condition apart from two backrest cushions that were losing their shape. I sent off mea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had scoured Planet Earth for a foam infill that would extend my mattress so as to fit my double bed and stop pillows falling down the back. There were lots available in various online stores fo... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

eFoam foam cut to size and shape.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

567 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(567)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service From Efoam

We have been using Efoam for a while now for our acoustic panels and cinema fittings and furniture we make. We have a client who required 2 foam panels with cover cut to a specific size but needed urgently to complete her project. We sent the order to Efoam and received the goods cut perfectly to size with its covers within 48hours. Great job guys. Keep up the good work.

23 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

On the advice of an assistant when…

On the advice of an assistant when ordering on phone we wanted to order Hard but were advised it was totally wrong and should order Medium, having taken her advice we found when foam arrived it was not firm enough but we went with the advice of someone who convinced us she knew her job. Also on the order there was an offer for a Free pillow. We took up offer but never received it. Neither did we receive any notification that goods were on way nor did we receive any receipt for the £300 odd pounds for just 3×cushions. We have 3× massive sofas and one chair and our order was a tester. I would imagine more cushions and backs would possibly be another £2k worth of business for efoam but now we have find a reliable company who knows what they are doing maybe MI Bashir ceo can afford to lose £2 for bad advice by employees

14 septembre 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

Dear Michael,

We are sorry to this review. For backrest cushions of 5" thickness, a medium density is usually the most popular grade as higher/firmer densities are generally too firm for backrests. We can only offer general advice/recommendations but do not stipulate which foam you must order. All order confirmations and invoices are automatically emailed to the email address provided.
Please contact our customer service team to discuss and resolve this for you.

Kind regards
eFoam

Noté 2 sur 5 étoiles

Good quality foam but not cut to size…

Good quality foam but not cut to size as advertised.

8 septembre 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

Dear Matt,
We are sorry to hear this, having checked our record of communications we cannot see any contact has been made from you regarding an order.
Kindly contact our team via telephone or email so we can look into this for you.

Kind regards
eFoam

Noté 5 sur 5 étoiles

Absolutely fantastic service recently

Absolutely fantastic service recently. I was let down by another company who took my money then told me they could not fulfill my order which left me in trouble due to people coming booked around the foam coming for a swimming pool liner. Just amazing service would highly recommend

23 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great company.

I have been using this company for many years and I would never go anywhere else for foam, Orders are always delivered promptly and are of excellent quality.
Thank you Efoam

6 août 2021
Avis spontané
Noté 4 sur 5 étoiles

Caravan beds toppers.

Not being to good at computing and doubtful of the exact foam product I required I was able to phone Efoam from their website information. I was given confident advise by Debbie L and was able to place my order which was very reasonably priced.
I received the ready made goods within 4 days which turned out to be all I expected, (less the free pillow).
I emailed Debbie who replied within the hour and the free pillow was delivered in the morning the following day.
Full marks for a professional and efficient service.
How refreshing!
Bernard Walker.

5 août 2021
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. I placed an order for nearly £600 worth of cut to size pieces of acoustic foam. Payment was taken and the order confirmed in writing.
Several days later they called me and said that due to the wastage in cutting my pieces they wanted an additional payment of £780 or they would not fulfil the order.
It was by now too late for me to find an alternative supplier so I had no choice but to alter my cutting list to suit their sheet sizes.
The website is fraudulent, the prices offered will not be honoured. If it was possible to award zero stars then I would.

2 août 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

We are saddened to see this review. We feel it is unfair and unjust after our customer services colleague and production manager did their very best to help accommodate your request.
For the purposes of clarity, our website calculator allows the input of any number to be entered, which is beyond our control.
Due to product yield & wastage with the sizes you had initially requested, we asked if there was any way they could be altered to conform within the raw material sheet sizes.
You agreed to this and provided revised sizes that calculated to an additional payment of £18.00. We did not charge you for this and fulfilled & dispatched your order as a matter of urgency on a same-day basis.
eFoam is renowned for its honesty, high level of customer service and helpful manner; this is something we strive to provide to all of our valued customers and have done for over 20 years.

Kindest regards
eFoam Customer Service Team

Noté 1 sur 5 étoiles

HORRIBLE RUDE COMPANY. AVOID

Horrible rude company. After posting a genuine review they personally and falsely slandered me online. Told me they would help me with an order, and then decided they wouldn’t and put the phone down on me. AVOID

30 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Awesome service, amazing product

Fantastic service and lovely product, bought a new bistro set for the garden but wanted to make new covers for the cushions, until I actualy replaced the foam they looked like pancakes. Cannot recommend this company highly enough, from start to finish it was so easy, will be using them again very soon for my other cushion cover replacements that need new foam . Just perfect 😁

29 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

I’m very happy with all aspects of my purchase

I bought a lovely chair second hand for £20, much better quality than most mass produced rubbish sold today. It was clean and in excellent condition except for the cushion that was lumpy and uncomfortable to sit on.

After trawling the internet for a few days I came across eFoam which on the whole received excellent reviews. So I ordered a new bespoke bullnose cushion in the reflex superior foam for the chair, with a stockinette covering. The easy to follow measuring instructions given on the site made this easy to do. The total cost, postage was free, was £32.98p.

I ordered the cushion on 19th July and received it today the 22nd. Following a short fight with the cushion (which I won) I managed to fold it in half so that it glided easily inside the cover. The stockinette cover made this process considerably easier than with the old uncovered foam. The chair is now firmly supportive, ensuring stability and comfort to my back and hips. All for £53.98p thanks to eFoam, you couldn’t buy a quality new chair for that.

I am very happy with all aspects of my purchase and plan use eFoam again in the future.

22 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great foam

Would recommend efoam to anyone who need seat cushions i ordered via their website was unsure of what i need so called and spoken to a nice helpful lady in sales. Arrived and was very very happy.
Will use again for my up coming projects.

22 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

AVOID!!

AVOID!!!
Spent just under £400 on 4 cushions, after one week, was told for 3 days it would be delivered that day. Then 7 a clock at night I opened my door to the cushions on the floor. Poorly wrapped, when opened the cushions was black with dirty black water soaked through all the cushions!! My outside is stone no dirt around so was there before it was wrapped!
I took pictures and emailed Efoam, they offered me £30 credit..
AVOID!! Never seen as worse customer service in my whole life !! Never mind the product I received.
Now told it was damaged in transit even though it was inside damaged aswell where it wasn’t on show!! Liers with bad attitudes!

21 juillet 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

Dear Allana,

We are very sorry to hear your order has been damaged in transit and immediately offered to uplift the order and refund in full. We are still awaiting details of this so it can be arranged and resolved for you. The part refund offer was made afterwards as you did not want to return the foams.
In line with standard business returns policies, the damaged order has to be uplifted before a full refund can be issued, for which we are awaiting instructions in order to arrange this.

Kind regards
eFoam

Noté 1 sur 5 étoiles

Do not use this company.

Do not use this company.
I ordered some acoustic foam from Efoam.
We ordered a slightly bigger piece, more than we needed to ensure there were no gaps in the frame it was going into.
There was no reduction in noise whatsoever.
The foam was thin and more like something you’d use in a case to protect camera equipment.
The foam arrived with two marks on it which I didn’t make a fuss off as when it was up you'd not notice them.
So I sent a friendly email to Efoam stating the foam had made no difference in noise reduction at all.
They asked for photos which I sent but they came up with every excuse in the book.
Basically they said nothing they can do.
So I sent the foam back they said it had marks on it, which were the marks I was referring to earlier in this review and white hairs on it, which is odd as I don’t have any pets.
They said they would not pay a refund and after this they ignored my emails.
In the end my partner emailed them and after a few days they said they’d pay £15 back as a good will gesture.
So I’ve ended up with no foam and only £15 refunded, this product cost me nearly £40
I did however write to trading standards they replied and told me a route to go down and said I’m well within my rights.
Unfortunately I have a chronic illness and this is more hassle than it’s worth.
Don’t go down the route i went down and use this business. Stay clear.
The acoustic foam isn’t fit for purpose.

As I cannot reply to Efoam’s reply I’d just like to add this.
Ive actually just found a photo of the foam just after it had arrived at my home in situ with the two marks on it.
These are the marks E foam claim I sent it back with, it’s a joke.
I wrote the same review on their website review page, surprise surprise it’s been deleted.
See for yourself.
Says it all about the company really.
Lie after lie cowboys….

21 juillet 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

Dear Ali

We are sorry to see this review and have discussed this with you in depth. Your foam was ordered undersized as shown in the images you sent us of the foam installed, there were visible gaps all the way around the foam, going against what we recommend for your particular application.
We advised we were not able to accept a return as it has been cut to order, to which it was still returned back to us, with several score marks across the foam and covered in small white pet hairs, as per the images we emailed, not in the condition it was supplied in.
Even after the above, we offered a part refund to resolve the matter and the foam has been disposed of due to the condition it was returned in.
A record of all communications and images are kept should they be required in the future.
Your order was processed exactly as ordered in the exact foam ordered.

Regards
eFoam

Noté 5 sur 5 étoiles

Revitalising a three seater Ektorp sofa from…

I have a three seater Ektorp sofa from IKEA and, much as I like it the feather cusions have lost any pretence of shape.
I thought that if I squeezed in some sheets of foam I could stiffen them up a bit so I bought two sheets of 25mm thick firm foam for each of the back cushions to sandwich the feathers and one sheet for each of the seats (they already have a foam slab on the base).
The results exceeded my expectations by a long way.
It was a bit of a squeeze getting them in and I had to shape the cushions where they overlap the arms but boy, does it make a difference? If I could post photos you'd see the sofa looks like new.
The foam was easy to order and the guidance as to which type to go for was a great help.
I wasn't in a hurry so the notice on the site that preference would be given to NHS orders was fine by me.
When I opened my front door early on Saturday morning the package was sitting there - it might have arrived the previous day, I'm a bit deaf so don't always hear the bell - so three days maximum from order to delivery!
My daughter now wants to do the same to a similar sofa (curse you IKEA!) so we'll be back for more soon.
Pleasure to do business with eFoam.

19 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

So soft and bouncy

Having read some of the reviews, i am quite surprised about the negative ones, obviously these have been due to misunderstanding and are not the norm. Having said that, I did find that unless you phone Efoam on their free number to either double check that you are ordering the right product, or to check on delivery, (which I had to do as i didnt get any email to advise me of dispatch), I cant fault the company, and would recommend them and use again in the future. The quality of their products are good and are all at a reasonable price (check with other suppliers if you dont believe me), with a fast delivery service thrown in what else do you want. If looking for foam for special applications then I would strongly suggest you phone them to make sure you get the correct product. All in all a great service that I would recommend.

8 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience with eFoam

Great experience with eFoam. I bought a sofa during covid and unfortunately couldn't try it before buying. The cushions were way too hard. So I followed the guidance and helpful videos on how to measure sofa cushions and select the right cushion level (medium for mine), and within days the foam arrived. It was a perfect fit and I am finally now delighted with the sofa! Great quality and the best price point compared to other similar stores I looked at.

7 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Unexpectedly brilliant

Wanted foam for a window seat. I had no idea about this and no experience of buying foam. Had a quick look on the website, did a bit of measuring and ordered online without speaking to anyone (bit of a risk!) Absolutely delighted. Perfect seat and fast delivery!

3 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Use E foam with confidence

I recommend this company for their prompt and efficient service. The foam was cut to my exact measurements and was dispatched on the day I requested. Also, I telephoned and was answered immediately by a lovely lady who gave me honest and, as it turned out, extremely good advice.

28 juin 2021
Avis spontané
Logo de Efoam

Réponse de Efoam

Dear Brenda,

Thank you for your 5 star review. We are extremely pleased to hear our service has exceeded your expectations and look forward to hearing from you again in the future.

Kindest regards
Efoam Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus