Banner for The Electrical Counter

The Electrical Counter Avis 

12 957
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Took just under 2 weeks to receive all my items terrible service how can a small company survive with these lead times Especially when I paid for delivery for between 3-5 days will not use this comp... Voir plus

Noté 5 sur 5 étoiles

used electrical counter for the first time. Will certainly use them again. Ordering online was a breeze. Response was excellent and kept up to date wih the process of my order. Invoice was emailed... Voir plus

Noté 5 sur 5 étoiles

Web site is simple to navigate and review the products. Once my order was complete, it was shipped very quickly and items worked as expected. Very competitive pricing! Company has been added to my fav... Voir plus

Noté 5 sur 5 étoiles

Brilliant service, delivery was so fast and packaging was good. There was one small error in my order of wrong item in the incorrect box but it was handled and rectified so well by Charlotte and her t... Voir plus

À propos de l'entreprise

  1. Grossiste en matériel électrique

À propos de The Electrical Counter

Écrit par l'entreprise

Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.


Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.


Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.

Shop our electrical ranges:

Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia


At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.

Meet The Team Behind The Electrical Counter

Écrit par l'entreprise

Free Delivery On Orders Over £150
All orders over £150(inc VAT) delivered to your door Free Of Charge.
Friendly Helpful Advice
Unsure of what you need to order? Call our experienced team - we are here to help.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(12 957)

621 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good Service

Only not 5* because the initial delivery was a little slow. However, when I emailed to tell them my electrician was coming in 2 days time, they were quick to respond and it arrived the next day. Thanks guys

19 août 2026
Noté 5 sur 5 étoiles

Pricing and delivery spot on.

The Electrical Counter had the product I needed at a competitive price and they delivered in the time they said they would. There really isn't anything more one could ask.

12 août 2026
Noté 2 sur 5 étoiles

order delayed by out of stock item

On item in my order which was listed in stock on their website was actually out of stock and this delayed the delivery of the order (supposedly "next day delivery") by a week. It took them many days to tell me why the order had not been dispatched.

16 août 2026
Noté 2 sur 5 étoiles

Don't believe the delivery times!

I chose this vendor because they had good range on their website and good prices. Unfortunately, they don't carry stock of a lot of it. It's advertised as 2-3 days delivery but what this actually means is they'll order it from their suppliers and will delay the entire order until it's all in stock. So even if most things are "next day", by default they won't send any of it until they have the lot. What's more annoying is they don't communicate this until you phone up to ask where the delivery is and then they tell you it's on hold. They did subsequently send the in stock items and put the rest on back order, but it was still too late. Nice people on the phone but I think the way they sort dispatch leaves a lot to be desired. Twice I have had electricians turn up without the stuff to fit because sadly the Electrical Counter has let me down.

14 août 2026
Noté 5 sur 5 étoiles

Very competitive price.

I’ld looked on other websites and found this lamp on The Electrical Counter at a very competitive price. It arrived promptly, was well packaged and is really lovely!

12 août 2026
Noté 2 sur 5 étoiles

£10 to deliver 1 light fitting and it takes 6 days

£10 to deliver 1 light fitting. Ordered Wednesday 27th August 9pm but not dispatched until Tuesday 3rd August after I emailed asking why it hadn't been dispatched yet. Delivery attempted 4th August, 6 full days after purchase. No other delivery option other than DHL £10 service and for it then to take 6 days from order to delivery attempt is poor in my opinion.

12 août 2026
Noté 5 sur 5 étoiles

Good solid service

I ordered and the correct things arrived within 5 working days, have been fitted, work well and look fab! The sockets were more reasonable than most places too. Thanks very much. 😊

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Toilet has been delivered smashed

Toilet has been delivered smashed

8 août 2026
Logo de The Electrical Counter

Réponse de The Electrical Counter

Hi John,

We’re sorry to hear about your smashed toilet—it sounds as though you’ve been left with nothing to go on!

We know you made a purchase from us, but as we don’t sell toilets, we suspect this review was intended for another retailer.

If you also have a complaint about your order or the service you received from The Electrical Counter, please contact us with the details. Unless we hear from you, we have nothing to go on either.

Kind regards,
The Electrical Counter Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus