Took just under 2 weeks to receive all my items terrible service how can a small company survive with these lead times Especially when I paid for delivery for between 3-5 days will not use this comp... Voir plus

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used electrical counter for the first time. Will certainly use them again. Ordering online was a breeze. Response was excellent and kept up to date wih the process of my order. Invoice was emailed... Voir plus
Web site is simple to navigate and review the products. Once my order was complete, it was shipped very quickly and items worked as expected. Very competitive pricing! Company has been added to my fav... Voir plus
Brilliant service, delivery was so fast and packaging was good. There was one small error in my order of wrong item in the incorrect box but it was handled and rectified so well by Charlotte and her t... Voir plus
À propos de l'entreprise
À propos de The Electrical Counter
Écrit par l'entreprise
Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.
Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.
Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.
Shop our electrical ranges:
Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia
At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.
Meet The Team Behind The Electrical Counter
Écrit par l'entreprise

- Free Delivery On Orders Over £150
- All orders over £150(inc VAT) delivered to your door Free Of Charge.
- Friendly Helpful Advice
- Unsure of what you need to order? Call our experienced team - we are here to help.
Coordonnées de contact
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, Royaume-Uni
- 01233 469228
- sales@electricalcounter.co.uk
- www.electricalcounter.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good Service
Only not 5* because the initial delivery was a little slow. However, when I emailed to tell them my electrician was coming in 2 days time, they were quick to respond and it arrived the next day. Thanks guys
Fast delivery good quality products at…
Fast delivery good quality products at a good price
Easy to place order and very happy with…
Easy to place order and very happy with my purchase. Would buy again from this company.
It was a good price for this EV…
It was a good price for this EV waterproof outdoor wall socket for my garage .
Arrived well packed and easy to fit .
Good quality too 👍
Pricing and delivery spot on.
The Electrical Counter had the product I needed at a competitive price and they delivered in the time they said they would. There really isn't anything more one could ask.
order delayed by out of stock item
On item in my order which was listed in stock on their website was actually out of stock and this delayed the delivery of the order (supposedly "next day delivery") by a week. It took them many days to tell me why the order had not been dispatched.
Poor delivery service.
Ordered bootlace ferrules for a project. Advertised as in stock ready for dispatch in 2-3 days. Took2 weeks to arrive.
Don't believe the delivery times!
I chose this vendor because they had good range on their website and good prices. Unfortunately, they don't carry stock of a lot of it. It's advertised as 2-3 days delivery but what this actually means is they'll order it from their suppliers and will delay the entire order until it's all in stock. So even if most things are "next day", by default they won't send any of it until they have the lot. What's more annoying is they don't communicate this until you phone up to ask where the delivery is and then they tell you it's on hold. They did subsequently send the in stock items and put the rest on back order, but it was still too late. Nice people on the phone but I think the way they sort dispatch leaves a lot to be desired. Twice I have had electricians turn up without the stuff to fit because sadly the Electrical Counter has let me down.
Very competitive price.
I’ld looked on other websites and found this lamp on The Electrical Counter at a very competitive price. It arrived promptly, was well packaged and is really lovely!
Excellent value
Excellent service, good delivery times, value for money over competition.
Although the parcel was held up this…
Although the parcel was held up this was with DHL and not The Electrical Counter.
Very disappointed on how long the items…
Very disappointed on how long the items ordered took to arrive after paying over the odds on delivery costs.
£10 to deliver 1 light fitting and it takes 6 days
£10 to deliver 1 light fitting. Ordered Wednesday 27th August 9pm but not dispatched until Tuesday 3rd August after I emailed asking why it hadn't been dispatched yet. Delivery attempted 4th August, 6 full days after purchase. No other delivery option other than DHL £10 service and for it then to take 6 days from order to delivery attempt is poor in my opinion.
Excellent service very fast delivery…
Excellent service very fast delivery and lowest price thank you
Found the electrical counter to have…
Found the electrical counter to have the cheapest price at the time for what I needed and delivery came super quick with no issues would definitely use them again
Good solid service
I ordered and the correct things arrived within 5 working days, have been fitted, work well and look fab! The sockets were more reasonable than most places too. Thanks very much. 😊

Réponse de The Electrical Counter
Good suppliers but sometimes takes up…
Good suppliers but sometimes takes up to 10 days to deliver basic materials which is ridiculous.
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