The boiler part was original branded item, which is peace of mind that it will be fully compatible. The delivery was a very quick turn around and was kept up to date when to expect the item.
L'entreprise a répondu
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Lisez les avis des autres
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Voir plus
L'entreprise a répondu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Voir plus
L'entreprise a répondu
Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de chauffe-eau
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de filtres à eau
- Grossiste en matériel électrique
- Magasin de matériel de plomberie
- Magasin de pièces détachées pour appareils électroménagers
Écrit par l'entreprise
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Coordonnées de contact
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Royaume-Uni
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product was as described and packaged…
Product was as described and packaged well. Arrived when expected. Customer Services were helpful and issue resolved satisfactorily.
3 mai 2024
Réponse de Electrical Deals Direct
Thanks for this great review Peter, it's much appreciated.
We're glad our team handled your order with the care it deserves, and that your Megaflo cylinder serves you well.
Great Service/No Fuss
Great service, any issues are dealt with swiftly, would recommend.
2 mai 2024
Avis spontané
Réponse de Electrical Deals Direct
Nice review Peter, many thanks!
It's important to us that the whole world knows that we're great.
I trust your Hyco water heater fits the bill for you.
Good arrived quickly and well packed
Good arrived quickly and well packed. I have no5 fitted the heater unit yet so cannot review
5 avril 2024
Réponse de Electrical Deals Direct
Thanks for taking the time to write this great review Martin, it's much appreciated.
I'm confident that your Ariston water heater will do the job well once you've fitted it!
We look forward to welcoming you back soon for your next purchase.
Great price/great service by humans!
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this item from another online seller which said was in stock, this was not true & let down badly & unable to reach a human to discuss.
Would definitely recommend & use again.
5 avril 2024
Réponse de Electrical Deals Direct
Kaye - what a great and useful review!
(We're used to praise, but it's always nice.....)
I'm pleased that we out-performed our competitors, and that you recognise the importance of real people to interact with!
Your Ariston water heater will give you many years of great service - just as we intend to.
Thanks again for sharing your positive experience with the world!
Réponse de Electrical Deals Direct
Many thanks indeed for your superb review Damien. We're pleased that you're happy with our great service and we hope your scale defender works well for you - we look forward to seeing you back on the site for your refills.
Réponse de Electrical Deals Direct
Thanks for this great 5 star review Jim - we really appreciate you taking the trouble to let the whole world know about your experience with us.
We trust your over sink water heater gives you years of trouble-free use!
Brilliant service and a great price
Brilliant service and a great price
So nice to speak to Diana a very knowledgeable and pleasant lady and the boiler was here in jersey within 2 days and it's brilliant
10 janvier 2024
Avis spontané
Réponse de Electrical Deals Direct
Phillip - thank you so much for leaving this wonderful review, we really appreciate it.
We agree, we're lucky to have Diana looking after our customers, and we hope your boiler continues to give you great service. (Like we did!)
Super efficient service
We ordered a top of the range hot water cylinder that was delivered direct from the manufacturer. It arrived with damaged packaging and when we removed the packaging the cylinder was dented in several places. I contacted EDD and Breen was super efficient. She arranged for the collection of the damaged one and delivery of a new cylinder which all took place the next day. I am very impressed.
29 février 2024
Réponse de Electrical Deals Direct
Thanks Lawrence, we really appreciate you taking the time to give us such a great review.
We're really pleased that we have Breen on board - we think she owns a magic wand, and always gets things done quickly!
We trust that your OSO cylinder gives you many years of great service!
Impeccable customer service
Purchased a heater from this company and had delayed delivery, correspondence was spot on and I was kept in the loop. Unfortunately it has recently developed a fault and I’d lost faith in the brand and needed something ASAP as it’s our only source of hot water. Harry replied to my email within the hour apologising and issuing a full refund on the spot - I could not be happier with how this has been handled and would not hesitate to recommend them to anybody. Thank you again Harry!
9 février 2024
Avis spontané
Réponse de Electrical Deals Direct
Hi Ryan, and many thanks for your kind words.
It was a shame that this Redring product let you down, but I'm really glad that WE didn't!
Sometimes, it's all about how issues are handled, and we're chuffed that we had Harry looking after things for you.
We look forward to welcoming you back next time.
Thanks again!
Good service
Goods purchased online and delivered in good time. Good professional service.
30 janvier 2024
Réponse de Electrical Deals Direct
Many thanks for your 5 star review Ian, it's much appreciated and valuable to us.
We hope your compatible Zip Hydrotap filter serves you well and we look forward to your repeat purchases.
Thanks again from the EDD Team.
Ordered Tuesday morning delivered…
Ordered Tuesday morning delivered wednesday morning at no cost
30 janvier 2024
Réponse de Electrical Deals Direct
Hi Peter, and thanks so much for your great review.
We're really pleased that you appreciate the efficient service and delivery speed that all our regular customers enjoy!
We hope your Multipoint water heater serves you well for many years to come........ happy sailing!
Blown away by the service of using this…
Blown away by the service of using this company for the first time. I am usually skeptical to buy from new (to me!) companies and websites but the online chat with a REAL person was really helpful in sourcing the item I needed to find as my usual suppliers could not get them to me on a next day delivery. These guys were honest about time frames and were very reasonably priced too! The order I made online was processed within half an hour and the item arrived the next day!! Really impressed and would highly recommend them!
26 janvier 2024
Avis spontané
Réponse de Electrical Deals Direct
Katherine! What a tremendous review, thank you sooo much!
We're constantly looking to provide unrivalled service, so it's always great to see that it's appreciated.
Once again, many thanks - it means a lot.
Currently in dispute
Currently in dispute with customer services. US Tumble Dryer delivered, but damaged panel had to be put back in pace and upon installation is making strange noises. Apparently as I did not query within 48 hours its now nothing to do with them but a warranty claim we now nned to process ourselves via whirlpool. Spending 2K seems to make little difference to the service and reliance is placed on strict terms.
15 janvier 2024
Avis spontané
Réponse de Electrical Deals Direct
Hi Duncan.
We too, are disappointed with the procedure that Whirlpool insist on with regards to them needing to liaise directly with the end user.
I think if we'd been informed of damage or 'mis-manufacture' earlier on, we may have had a case for an immediate replacement, which we have organised a few times in the past for customers.
The difference is, with an installed appliance, many manufacturers prefer to make a site visit to rectify the issue as per their warranty terms and conditions.
I'm sorry that you feel this decision was one that WE made, and subsequently see the need to rate our customer service as poor - I can assure you it is not our choice.
We're never happy when our customers have a problem with an item we've provided, but it would make no difference if you had spent £20 rather than £2000, we always try to do whatever we can to rectify any issues no matter what the value.
Hopefully all the other reviews on here reflect our great customer services.
Could I please request that you keep us informed of your warranty service from Whirlpool and let us know if we can help further.
Many thanks.
Best regards,
James Loveridge. MD
Helpful and great service
Helpful on the phone, had the item in stock at the best price in the uk and delivered it quickly!
2 janvier 2024
Réponse de Electrical Deals Direct
Hi Danny, and thank you so much for your glowing review - it really means a lot to us.
We hope your Megaflo cylinder gives you many years of reliable, efficient service, and we look forward to welcoming you back.
Quick service
Online chat with the company suggested a 4-day delivery for my OSO cylinder - it actually arrived in 2 days. So a great service from EDD, with good information along the way with a competitive price as well.
3 janvier 2024
Réponse de Electrical Deals Direct
Darryl - thank you for taking the time to tell the world about your experience with us. WE know we're great, but it really means a lot when customers are keen to tell everyone else!
We hope your OSO cylinder is as good as expected, and we're pleased you appreciated us pulling out the stops to get it to you quickly.
Product ordered was at a great price…
Product ordered was at a great price ordered and delivered within days. Couldn't fault the service, wont hesitate to use this supplier again.
2 janvier 2024
Réponse de Electrical Deals Direct
What a lovely review Alan - thanks for taking the trouble to sing our praises.
Your Aqualine water heater should give you many years of good service..... just like us!
Thanks again.
Found the perfect water heater
Found the perfect water heater, much better choice than a Mira shower type of water heater. Arrived exactly when expected and quick delivery.
2 janvier 2024
Réponse de Electrical Deals Direct
We love a glowing report Janet, so thanks for taking the trouble to tell the world how fabulous we are!
We are sure your Zip instantaneous water heater will do the job nicely for you.
We greatly appreciate your custom.
Great service and helpful staff with…
Great service and helpful staff with quick free delivery
2 janvier 2024
Réponse de Electrical Deals Direct
Nice review Amar, thanks so much.
We're glad the Streamline tap got to you rapidly, and would love to welcome you back soon.
Cheers!
Réponse de Electrical Deals Direct
Thanks so much for your review. It means a lot that you've taken the trouble to praise us!
We look forward to welcoming you back any time.
Réponse de Electrical Deals Direct
Hi Gaynor, and many thanks for your helpful feedback.
We're always pleased to get yet another 5 star review - it really means a lot.
Please come back to us as soon as you need to renew your Burco filter.
Thanks again from all the team at Electrical Deals Direct.
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