Elesi Avis 2 166

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced. They also delivered swi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Products were set out clearly along with instructions. Fast and secure service with super quick delivery 👌, they are in Cornwall and I'm in Scotland, I ordered in the afternoon and were here with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As an electrician I have dealt with many makes of product and many different companies. These products are of exceptionally good quality, the finishes superb, and an excellent range of finishes to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered all new Soho flat plate sockets and switches for our basement conversion from Elesi. They are always quick to respond to product or fitting queries (trust me, I had plenty) and ship fast... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de matériel électrique
  3. Magasin de rénovation
  4. Fournisseur d'ampoules
  5. Fabricant de luminaires
  6. Grossiste en éclairage

À propos de Elesi

Écrit par l'entreprise

Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.



Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:



Visually Appealing

Safe & Reliable

Manufactured with an Ethical and Environmental Conscience

High Performing & Efficient



You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.



We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.

Elesi Lighting

Écrit par l'entreprise

Free UK delivery on orders over £25!

10% off first order when you join our mailing list!

10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Elesi shipped my bulbs same day.

Elesi shipped my bulbs same day.
Quality and value of the small bulbs was also very good and well packaged.

14 avril 2026
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Réponse de Elesi

Hi Tony, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Elesi

Noté 2 sur 5 étoiles

Disappointing outcome

A great product and efficient customer care however I was very disappointed with the response regarding the discount code, which felt very disingenuous.
I forgot to apply the discount code, customer care said this was no problem it could be applied retrospectively. However the code disappears after having been viewed and cannot be returned to. Customer care were unable to issue a new code or assist in retrieving it. I had placed a large order and this was a very disappointing outcome.

18 mars 2026
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Réponse de Elesi

Hi Ms Godfrey,

Thank you for your review and for your kind comments about our product and customer service, we really appreciate it.

We're sorry to hear about your experience with the discount code, and completely understand how frustrating this must have been, especially after placing a large order. This isn’t the experience we want for our customers, and we are sorry for the disappointment caused.

We’d like to put this right for you. A member of our team will be in touch with you today to review this and ensure it’s resolved properly.

Thank you again for bringing this to our attention, we really value your feedback.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Fast delivery.

7 avril 2026
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Réponse de Elesi

Hi Charles,

We’re really pleased to hear your order arrived quickly and we appreciate you taking the time to share your feedback.

If there is anything else that we can help you with in the future, please do let us know.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Excellent quality and service

Excellent quality and service

4 février 2026
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Réponse de Elesi

Hi Jeremy, thank you so very much for this kind review. So glad you were pleased with the quality of our products and service. All the best from the team at Elesi

Noté 5 sur 5 étoiles

Quality

Excellent products and excellent customer service.

16 mars 2026
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Réponse de Elesi

Hi Hannah, thank you so very much for this kind review. So glad you were pleased with the quality of our products and service. All the best from the team at Elesi

Noté 1 sur 5 étoiles
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Réponse de Elesi

Hi Jeremy,

Thanks for your feedback, we’re sorry to hear this has caused frustration.

We only send a single review request, which is issued 10 days after an order is placed, and we certainly don’t intend for this to feel intrusive. That said, we completely understand that preferences differ, and we’ll take this on board as we continue to review our communications.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Quality products at competitive prices

Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced.
They also delivered swiftly within a few days.

30 mars 2026
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Réponse de Elesi

Good afternoon,

Thank you for your wonderful review!

We’re so pleased you were able to find exactly what you needed with us, and that you found the website easy to navigate, that’s something we work hard to get right. It’s great to hear you’re happy with both the quality and the pricing of the product too.

Thanks again for taking the time to share your experience, and we hope to help you again in the future!

Kind regards
Elesi Lighting

Noté 4 sur 5 étoiles

Products are lovely

Products are lovely, however the packaging they are shipped in is rather poor.
Torn cardboard and glad everything was intact despite this.

29 mars 2026
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Réponse de Elesi

Hi Nicholas,

Thank you for your review, we’re really pleased to hear you love the products.

I’m very sorry to hear about the condition of the packaging on arrival. This isn’t the standard we aim for, and we completely understand your concern, especially when receiving fragile items.

We’ll be feeding this back to the courier to review, as it’s important to us that orders arrive in perfect condition.

If there was any damage at all, please don’t hesitate to reach out to us directly and we’ll be more than happy to assist.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles
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Réponse de Elesi

Hi Mr Macklery,
Thank you so much for this kind review! We are so pleased that you're happy with our service.
Thank you also for recommending us to others! We look forward to working with you again.
Kind regards Elesi

Noté 5 sur 5 étoiles

Good experience with Elesi

Very easy to order items online, good variety of items to chose from. Great customer service and items arrived well packaged and on time.

23 mars 2026
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Réponse de Elesi

Hi Dimitrios,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi

Noté 5 sur 5 étoiles

Fast friendly and reliable delivery

Fast friendly and reliable delivery, items treated with care and placed in a safe location

8 mars 2026
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Réponse de Elesi

Hi Dave,

Thank you for your feedback, we’re really pleased to hear your delivery was fast, reliable, and handled with care.

It’s great to know everything arrived safely and as expected.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Great delivery service and great Soho…

Great delivery service and great Soho range of sockets

20 mars 2026
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Réponse de Elesi

Hi John,

Thank you for your feedback, we’re really pleased to hear you’re happy with both the delivery service and the Soho range.
We appreciate you taking the time to share your experience.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, great product.

20 mars 2026
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Réponse de Elesi

Hi Barnaby,

Thank you for your kind feedback!

If there is anything else that we can help you with in the future, please do let us know.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Excellent customer services

Excellent customer services, very helpful staff and prompt response.

8 décembre 2025
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Réponse de Elesi

Hi Mrs Mahmood, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Elesi

Noté 5 sur 5 étoiles

Great choice great products and super…

Great choice great products and super service.

16 mars 2026
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Réponse de Elesi

Hi Anthony, thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our products and service! Best wishes from all at Elesi

Noté 5 sur 5 étoiles

Down lights

Really quality product have used there products before very classy, well packaged would recommend

2 mars 2026
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Réponse de Elesi

Hi Paul,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We're delighted to hear that you've had such a positive experience with our products and that the quality and packaging met your expectations.
Thank you also for recommending us to others! We look forward to working with you again.
All the best from the team Elesi

Noté 5 sur 5 étoiles

Great communication

Great communication, easy to use website and quick delivery.

Product looks amazing in person.

8 mars 2026
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Réponse de Elesi

Hi Hussain, thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service! Best wishes from all at Elesi

Noté 5 sur 5 étoiles

Products were set out clearly along…

Products were set out clearly along with instructions. Fast and secure service with super quick delivery 👌, they are in Cornwall and I'm in Scotland, I ordered in the afternoon and were here within 48hrs.
Superb service, pleasure to work with.

10 mars 2026
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Réponse de Elesi

Hi Keith,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Elesi

Noté 5 sur 5 étoiles

Product came well box and before…

Product came well box and before expected and good quality

24 février 2026
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Réponse de Elesi

Hi Michael,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products.

All the best from the team at Elesi

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