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Noté 5 sur 5 étoiles

Been getting Elfi videos for a few years now and it's one of my favourite Christmas traditions! Every year the video is more beautiful and magical than the last. This year my daughter found out the tr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a magical addition to Christmas. Our personalised video from Santa was a great success and had a good few points of personalisation along with photos which really enhanced the magic. Some of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so looking forward to creating a video from Santa for my two and a half year old grandson . I viewed a few choices and after selecting the winner added the personal photos and added information... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Oh my days this video is unbelievably good! Our granddaughter was mesmerised and when Santa called her at the end she was delighted. The personalisation makes it so accurate. I’m so glad we ordered t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

Informations provenant de diverses sources externes

Bring joy to your loved ones with a free personalised message from Santa Claus.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

722 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(722)

91 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My Granddaughter watched it on…

My Granddaughter watched it on Christmas eve. it simply made her Christmas!
Thank you so much! next year i will order 3 for my torher Grandchildren!

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much Stevie!

Noté 5 sur 5 étoiles

Fantastic

Fantastic, the kids were shocked when they seen picture of their house and family etc on the video! What a great idea. Thank you!

24 décembre 2025
Avis spontané
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Réponse de Elfi

Thanks Lisa!

Noté 5 sur 5 étoiles

Magical video message from santa

Magical video message from santa. I got it for my kids & Niece & Nephew and they all absolutely loved it 👍 very to create & edit too!

25 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks Ruchi!

Noté 5 sur 5 étoiles

Kids will love it

It was an amazing surprise for my child, anyone would love it. The video quality was great . It truly made our Christmas extra special

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks Manju!

Noté 5 sur 5 étoiles

Reliable

Reliable, affordable experience that made our son’s Christmas even more magical.

23 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks Dariusz.

Noté 1 sur 5 étoiles

Very disappointing

Very disappointing - would have enjoyed it if it had mentioned the children’s names. Too long. We never showed the children and requested immediately a refund because of our disappointment, but no refund has been forthcoming.

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Dear Chrissie, we are so sorry to read that. Please note that Santa can say a maximum of three names. If there are more than three, he will say, “Dear Children.”
Regarding your refund, it will be processed and should arrive within 7 business days. If you need any further information about your refund, please feel free to contact us by email at mail@elfisanta.uk.Thank you.

Noté 5 sur 5 étoiles

Santa video for toddler

Was really impressed with the ease of personalisation and also the quality of the video/storyline.

22 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks Amy.

Noté 5 sur 5 étoiles

Wow Santa knows my name

Wow. My son daughter-in-law and my three year old granddaughter are travelling Asia Thailand and New Zealand so sending a physical gift was going to be difficult , but the excitement this created Was fantastic, she has watched it at least 5 times a day since. And said to me via the tin-ta-net granddad the real Santa knows my name he knows I’m in Vietnam he sent me a message then he called me as well. , the quality of the message the attention to detail was brilliant and was the perfect gift , seeing the real Santa for her made her Christmas, so as she walked around afterwards she kept pointing at the Santa's the ones with sunglasses on and telling everyone they where sante cloush saying your not the real Santa. He knows me , A perfect gift for a three year old miles from home. I Can’t thank you enough for the wonderful memories it has created for us all.
It’s so easy to set up an fun

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much for your lovely words!

Noté 5 sur 5 étoiles

Beautiful video, excellently done

Been getting Elfi videos for a few years now and it's one of my favourite Christmas traditions! Every year the video is more beautiful and magical than the last. This year my daughter found out the truth so it was a bit sad but some the middle of December she still asked me when the elves were bringing the Santa video! Another beautiful Christmas video, easy to customise and fast delivery. Perfect as usual

23 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much for your kind words, Rebecca. It truly means a lot to be part of your Christmas tradition!

Noté 4 sur 5 étoiles

My daughter was very happy but I was…

My daughter was very happy but I was unhappy because I ordered a video with a call and no one called us.

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you for your feedback, Natali.
Please note that the phone call feature only works when you watch the video online using the “phone call” option. If you download the video, we don't know when you are watching it, so we cannot call you.
If you need any assistance, feel free to contact us at: mail@elfisanta.uk .

Noté 5 sur 5 étoiles

Great video

Great video. My son was very happy and excited.
A few more options to describe parents/family would be nice or maybe an option to write the description yourself?

23 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks for the feedback Emily.

Noté 5 sur 5 étoiles

Kids loved it!

Video delivered on time and was better than expected! My 2 and 3 year old absolutely loved it. Although, the raccoon was a bit random but we went with it🤣. Thank you. Will definitely use again next year.

22 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thanks for the feedback Megan.

Noté 5 sur 5 étoiles

Family Christmas video

The detail on the video was amazing. Very high quality. The kids were amazed by the personal touches thet were presented making them feel like it was truly a personal message from santa.. Very much worth the money.

22 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much for your words.

Noté 5 sur 5 étoiles

Great personalised Santa video

The video made was everything and more. My boys absolutely loved it and I actually think they believed Santa was talking to them as they were agreeing with what he was saying. The video was beautiful 😍 xx

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much Kirsty!

Noté 5 sur 5 étoiles

It exceeded my expectations

It exceeded my expectations, great depth for a video, my children loved every second of it and got really excited on Christmas Eve. They asked if they could go to bed early so Christmas Day would come quicker.

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much for your lovely words Rob!

Noté 5 sur 5 étoiles

So magical a…

I was so looking forward to creating a video from Santa for my two and a half year old grandson . I viewed a few choices and after selecting the winner added the personal photos and added information . I received the video within twenty four hours and viewed it for myself before sending it . It was so magical ,and the personal touches were amazing . My grandson was over the moon with it and wanted to watch it again and again being personally named and the interaction kept his attention all the way through .I Will definitely be doing another for next Christmas without a doubt and have recommended to others . Thank you so much for a little boys smiles and dreams .

22 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much for your kind words Kathleen!

Noté 5 sur 5 étoiles

This is my second year of having a…

This is my second year of having a video made for my great grandsons and both times they have been riveted to the television watching it and then wanted it transferred to their ipads.

Thank you

24 décembre 2025
Avis spontané
Logo de Elfi

Réponse de Elfi

Thank you so much Patricia!

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