Been looking for a while to get my medals mounted and saw Empire Medals and so sent them off. Had a call to ask how I wanted them mounted and they explained the different types.Had mine court mounted... Voir plus
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Lisez les avis des autres
Wonderful to get a replacement for the medal that was sold back in the 80s so we could eat. Wonderful presentation
Beautiful set of replica WW1 medals purchased for my 95 year old Uncle so he can wear his father’s medals on Remembrance Sunday as the originals were sadly stolen. He was thrilled to receive them. Tha... Voir plus
L'entreprise a répondu
Good quality, nice looking frame, if a little over priced. I do think a simple instruction sheet plus perhaps sticky pads, if this is the preferred method of mounting, should be included. This mig... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Empire Medals brand pays homage to our great military heroes past and present to whom we salute and remain ever proud to serve. The replica medal collections are manufactured in Birmingham’s famous Jewellery Quarter using methods and skills dating back to the very first medals ever to be struck in the United Kingdom. In addition to this we also retail engraving gifts, embroidered clothing plus much more.
Coordonnées de contact
B10 Leasows Court, Queensway, TF1 7AF, Telford, Royaume-Uni
- 01952 327571
- info@empiremedals.com
- www.empiremedals.com
4,5
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Quality at a reasonable price
21 avril 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Brilliant service sorting out my father…
Brilliant service sorting out my father in law war medals in time for my wife to wear them on the 8th May. This is the 4th time I have used Empire Medals and I can highly recommend them
17 avril 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Efficient
Can take a while during high demands, but my medals were in mint condition and I couldn’t recommend this company more.
17 avril 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! Apologies for the delayed delivery time. We hope to see you again soon!
Excellent Customer Service
Quick response when dealing with customer service. Delivery and quality excellent.
17 avril 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Good quality but delivery slow
17 avril 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! Apologies for the delay in shipping. We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello,
You had only purchased our medal mounting service from us and you haven't sent your medals in to us. We have tried to contact you on several occasions to see when you are sending your medals in to us however we haven't had a response. If you can send them in to us we will be able to complete your order and get the mounted for you.
Thank you.
Time issues
I would have given this company 5 stars however, what lets them down in my opinion is the time frame.I was advised that the time frame for cleaning and mounting would be approximately 6 weeks which in reality was in excess of 15 weeks. That said the standard of work was excellent as was their communication. I would definitely recommend Empire medals however be aware of periods when they will be very busy. Remembrance Day lead up and pre Christmas.
21 mars 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We do apologise for the long turnaround time however we are glad that you’re happy with the service provided! We hope to see you again soon!
After a mistake they rectified the…
After a mistake they rectified the problem straight away and sent replacement
21 mars 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We do apologise for the mix up and we hope to see you again soon!
Excellent replica medal within great…
Excellent replica medal within great customer service overall.
18 mars 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
New NI Medal
I ordered my replacement NI medal as I lost mine some years ago, the service was simple to use and arrived just as I ordered it.
17 février 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
SURPASSED EXPECTIONS
I have used EM for a previous framing service for my Queens Jubilee and Kings Coronation medals. These I was extremely pleased with.
I decided to have my military medals reframed. I am more than happy as to the way empire medals put the display together. It surpassed my expectations. I would have no hesitation in recommending EM.
6 mars 2025
Avis spontané
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
It was easy to communicate my…
It was easy to communicate my requirements to the team and was completed quickly. I ordered 2 sets of miniatures and on arrival the quality was great. Thank you
18 février 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Highly Recommended
Excellent Products, good communications. Delivered and helped to solve my unfinished business with the MOD. I now have the medals I should have received 25 years ago. Well done and many thanks to all at Empire Medals. You have made a veteran OAP very, very happy.
17 février 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Superb Product and Service
A superb service. My custom made frame, which was to an intricate design has been perfectly replicated and exacting to every detail. I am thrilled with the result and well worth waiting for
4 mars 2025
Avis spontané
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
It took months to get the item
It took months to get the item, and when it came it was missing a pice! However they did send it next day.
18 février 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided. Apologies for missing at item off, I am glad this was resolved for you quickly. We hope to see you again soon!
Personal service
Really helpful in sourcing the ribbons needed for my grandads miniature medals.
18 février 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
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