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Energie Fitness - Kettering Avis 

151
TrustScore 3.5 sur 5

3,6

Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Only had a few visits so far, but I’m really enjoying Energie Fitness! 💪 I love the 24-hour access, which makes it so easy to fit the gym around my schedule. I’m excited to get more fam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... Voir plus

Noté 5 sur 5 étoiles

Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... Voir plus

Noté 2 sur 5 étoiles

The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Centre de fitness
  3. Classe de fitness
  4. Salle de gym
  5. Coach particulier

Écrit par l'entreprise

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Écrit par l'entreprise

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Coordonnées de contact

  • Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, Royaume-Uni

3,6

Moyen

TrustScore 3.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,6

Tous les avis

(151)

593 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great facility

Great facility
Cheap membership price
Really friendly staff
Lots of equipment available to use

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Noté 3 sur 5 étoiles

The gym has a good selection of…

The gym has a good selection of equipment but, unfortunately, a lot of the cardiovascular equipment (and TVs) need replacing or at least some serious TLC. Very pleasant and helpful staff.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi Donna,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Noté 4 sur 5 étoiles

Excellent value

I like the gym very much. Cheap, easy for me to get to, always spaces in the car park, plenty of machines to use, and the staff are friendly. The only reason I didn’t give it five stars is the relatively poor condition of the men’s toilet/shower area.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi Pete,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Noté 4 sur 5 étoiles

Great gym..tidy and clean

Great gym..tidy and clean. Friendly staff who are always willing to help. A couple of minor issues with the nachinery..ie no drinks holder in a cycle and a rower has loose foot strapping. Overall an excellent place to work out.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi Kearney,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Noté 1 sur 5 étoiles

Disappointing when one person doesn't…

Disappointing when one person doesn't turn up for work the entire business is on its knees.
Night shift guys didn't turn up for work and the gym was closed,no contingency in place.poor management.kettering.
Not informed in advance.
No text or email.
Very quick to write on facebook does that mean we have to check facebook before gym.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi Lenny,

Thanks for sharing your feedback. I’m really sorry that we didn’t meet your expectations – or ours. Clearly, we fell short, and I apologise.

Please be assured that we value our members above all else and we hate letting them down. I will pass your comments back to the team.

Noté 3 sur 5 étoiles

It's good place and good atmosphere…

It's good place and good atmosphere however many machines needs some parts to be changed and need to have more weight and new machines... Stuff are friendly and helpful always

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi Ahmed,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Noté 3 sur 5 étoiles

energie fitness

The staff are miserable and don’t make you feel welcome - not the best atmosphere.
Poor choice and standard of classes available.
Have to write your name on a piece of paper to enter because the turnstile doesn’t work and hasn’t for over a year.
Good array of equipment to do what you need to do and disinfectant provided to wipe equipment down after use although majority of members ignore this.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hey RJ,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Noté 4 sur 5 étoiles

I love the gym

I love the gym. No hard sale tactics on extras or PT,s. The only thing they could improve on is the time taken to fix broken equipment.

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Noté 5 sur 5 étoiles

A* Gym

Excellent Gym, peaceful and lots of equipment for whatever your needs are. Love going 2/3 days every week. A* :)

21 février 2020
Avis spontané
Logo de Energie Fitness - Kettering

Réponse de Energie Fitness - Kettering

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

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