Recently had my teeth whitened and veneers fitted. Used enlighten smiles during the whitening process and have carried on after the veneers were fitted. Product really works even my hygienist remarke... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic toothpaste!! Smooth process to purchase, super quickly delivery and amazing products - been using for a couple of years now and will never change!
L'entreprise a répondu
Had my teeth whitening journey through my dentist using the Enlighten treatment Which I’m pleased with. There was the toothpaste included in treatment and found it very good at keeping my teeth clea... Voir plus
L'entreprise a répondu
I’m normally good with reading reviews for things but as this was ordered by my dentist so I thought this was the best product to be used and didn’t bother to check up on it. Only since checking to se... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.
Coordonnées de contact
Nora Leverton Court, 8, Randolph St, London , NW1 0TS, London, Royaume-Uni
- +44 0207 424 3270
- info@enlightensmiles.com
- www.enlightensmiles.com
4,5
Excellent
423 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Whitening toothpaste
I’ve been using the whitening toothpaste for a while now & I’m very impressed! It leaves teeth feeling fresh, clean and a lovely natural white 🤍
27 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Becky,
Thank you so much for sharing your experience! Your feedback truly means a lot to us! We’re glad you’re impressed with the results and appreciate your support.
If you ever need anything or have questions, don’t hesitate to reach out 🤍
Best regards,
From The Enlighten Team
Great toothpaste
Recently tried both toothpastes and can highly recommend them both! Planning on adding the serum to my regular routine 👌🏻
27 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Emma,
Thank you so much for your wonderful feedback! We’re confident you’ll love the Serum and can’t wait for you to experience even more amazing results.
Feel free to reach out if you need any tips or have questions!
Best regards,
Enlighten Team
Used their whitening and sensitive…
Used their whitening and sensitive toothpastes and both were amazing!!! The whitening really helped keep my teeth looking white and gleaming and the sensitive protected my teeth and made sure I could eat everything with no problems!
27 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Hannah,
Thank you so much for your fantastic review! We’re thrilled to hear that our Enlighten White your teeth looking bright, and the Serum helped protect them. We’re so happy to have contributed to your smile 😊
Thanks again for choosing Enlighten !
Best regards,
The Enlighten Team
Easy and great results
A straight forward process, well explained, with good results!
27 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Mike,
Thank you for your feedback! We’re so glad to hear that you found the process straightforward and well-explained, and that you're happy with the results. It’s always our goal to make the experience as smooth and effective as possible.
We truly appreciate your support!
Best regards,
The Enlighten Team
Excellent results and great customer service
I've been using Enlighten products for a number of years now, and have achieved excellent results. I have used the teeth whitening system, and both the enamel building and whitening toothpaste to maintain the colour with the occasional top up. Their customer service team is great, and I would recommend them to anyone!
26 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Gaby!
Thank you so much for taking the time to share your wonderful experience with Enlighten products! We’re thrilled to hear that you’ve achieved excellent results Products. It’s great to know that our customer service team has also made a positive impact. Your recommendation means the world to us, and we’re so happy to be part of your smile journey! 😊
If you ever need anything, feel free to reach out!
Best regards,
The Enlighten Team
Wish I could give 0 stars
Wish I could give 0 stars. 3 months ago I started this course after paying £549 at the dentist. Advised it was better than the cheaper option as it ‘guarantees’ whitest shade and minimises sensitivity. My teeth have never been so sensitive having had shooting pains the whole 3 weeks, followed by absolutely no colour change, if anything they look worse (would provide photos if I could). I was advised to do another 2 weeks during the day time. I did this, still sensitive and still no change to the colour.
I’ve been back to the dentist and photos have been sent to enlighten to see what can be done next. It’s been over 3 weeks and I’ve heard nothing. I have now emailed the dentist to complain and requested a refund. I’ve done teeth whitening in the past and this is by far the worst, yet the most expensive. Very disappointed.
21 novembre 2024
Avis spontané
Réponse de Enlighten Smiles
Dear Ellie,
We’re truly sorry to hear that your experience didn’t meet your expectations, and we completely understand how frustrating sensitivity can be. Your comfort and satisfaction are very important to us, and we appreciate the time you’ve taken to share your feedback.
We want to reassure you that your results were carefully reviewed by both us and the dentist, and the photos taken by your dentist confirm that you have, in fact, achieved the B1 shade—our guaranteed result. Your teeth appear visibly whiter than before you started treatment, even a shade or two whiter than B1 in places. We’re unsure why you feel there has been no change, especially that your teeth look worse than before as in our view, the treatment was certainly successful. But we’d be happy to go over the results with you in detail should you wish to. If you were hoping for your teeth to go further than B1, other options may have to be considered such as composite bonding, or veneers.
Regarding sensitivity, while most users find our treatment to be gentle, individual experiences can vary. In your particular case, we know that there was a clinical reason which your dentist already discussed with you. However, we are truly sorry that you experienced this discomfort as we understand this can be frustrating.
Furthermore, we know that your dentist has already been in touch and has offered you a refund despite the treatment being classed as successful so we hope that this resolution was satisfactory to you.
Wishing you all the best,
The Enlighten Team
As suggested by my dentist
As suggested by my dentist, I had the three week Enlighten treatment fo try and have my original bottom teeth to match my new whiter top bridge. It only managed to get my teeth a slightly shade of off white unfortunately. Even following a further six weeks of three times a day brushing with the Enlighten white toothpaste, there is still no great difference.
15 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello!
Thank you for sharing your experience with us. We completely understand your desire to match your natural teeth to your new top bridge. However, it’s important to note that natural teeth, even when whitened, will never achieve the exact shade and uniformity of restorations—unless those restorations were specifically designed with natural variations in mind. This is why we refer to B1 as the whitest natural shade to help set realistic expectations.
Looking into your case, we noticed that the impressions provided by your dentist were what we call ‘borderline impressions.’ While we requested new impressions for the best possible fit, your dentist opted to proceed with the original ones. This may have impacted the fit of your trays and, consequently, your whitening results.
Additionally, given your age group, whitening naturally takes longer, and your treatment should have ideally been a 5-week course rather than the standard 3 weeks. We know that patients over 60 years old need a longer course to whiten to a successful B1.
That being said, we’d be more than happy to discuss your case further with you and your dentist to see if any additional whitening could be achieved. However, to match the bottom teeth perfectly to your bridge, restorations may be the only option. If you’d like us to assist further, please share your dentist’s details to social@enllightensmiles.com —we’d love to help in any way we can.
Best regards,
The Enlighten Team
Réponse de Enlighten Smiles
Hi there,
We are so glad you're enjoying it! 😊
Warmest Regards,
The Enlighten team
I paid £690 for teeth whitening, teeth are not any Whiter, sensitivity from this product is unbearable
I paid £690 for teeth whitening and the results are beyond unsatisfactory and disappointing to say the least.
Not only are my teeth practically the same colour as they were prior to the ‘whitening’ but the whole experience was excruciatingly uncomfortable.
The amount of sensitivity I experienced during the process was beyond anything I have ever experienced before.
I purchased this plan from Banning Dental Care and they were not that helpful when I went back to complain about the level of sensitivity I was having, they did however recommend I use a sensitivity toothpaste. Considering the amount of money I paid for the treatment I would have expected a lot more by way of aftercare.
I complained about the sensitivity I was experiencing but it was not taken seriously.
For the amount of money it costs to purchase the Enlighten treatment the results should have been second to none as that is what was promised, yet after battling through the process my teeth are nowhere near White and are certainly not the guaranteed B1 shade that was promised and that is boasted about by Enlighten.
I am so upset with the results and the pain and sensitivity I experienced during the whitening process, it was definitely not worth the time or money.
I would never make the mistake of spending money on anything associated with Enlighten again and they really need to do something to improve their product so it actually produces the results it is supposed to minus the high price tag and excruciating sensitivity.
30 novembre 2024
Avis spontané
Réponse de Enlighten Smiles
Dear Mo,
Thank you for sharing your experience. We’re very sorry to hear that your results did not meet your expectations and that you experienced discomfort during the whitening process. We would like to start by saying that extreme sensitivity is very rare, though we completely understand how this can be upsetting.
Could you confirm that you received the full Evo4 Complete system, including 3 whitening syringes, one Enlighten Serum toothpaste, one Enlighten White toothpaste, a desensitising Comfort pen, and custom-made trays?
Extreme sensitivity can happen due to many reasons, but most often is a sign of enamel issues or bruxism (ie exposed dentine, thin overall enamel or ever grinding and/or clenching). Sometimes these can be difficult to spot straight away, but usually dentists can pick up on them at the time of the examination and recommend a suitable regime. Has your dentist mentioned anything during the examination process?
There are usually thing we can explore when patients experience such sensitivity:
* A more intensive desensitising regime
* Switching to a lower concentration gel for a longer period
* As a last resort, whitening every other night (less ideal but still effective)
Enlighten is designed to provide predictable and effective whitening results, including the guaranteed B1 shade when the treatment protocol is followed correctly. High sensitivity can understandably influence compliance which therefore affects results. Other factors such as individual enamel composition and aftercare can also influence the outcome. We take all feedback seriously and would like to better understand your case to see how we can support you, should you wish to do so.
If you’d be open to it, we’d appreciate your consent to contact your dentist and to discuss and provide any guidance that might help. Please feel free to contact our team at social@enlightensmiles.com outlining your dentist’s name and address, and we’ll do our best to assist you.
Best wishes,
The Enlighten Team
For me just a normal toothpaste
For me just a normal toothpaste. Both day and night versions. No difference to my teeth
23 janvier 2025
Réponse de Enlighten Smiles
Hello Iain,
Thank you for your feedback! We’d like to explain a little more about our products, that may help to understand why you didn’t notice the results you were expecting.
Enlighten White Toothpaste is designed to prevent staining, lift any surface stains and keep teeth clean, while Enlighten Serum is a conditioning treatment that strengthens enamel and reduces sensitivity—these products work differently and complement each other.
Enlighten White is designed to help maintain your whitening results if you whitened your teeth. If you didn't, it will provide a gentle brightening effect as it removes fresh stains, but if you were looking for a more noticeable whitening effect, a professional treatment combined with our toothpastes will be a more suitable option.
If you haven’t yet used it yet, we recommend considering the Evo4 for an intensive whitening effect. It’s our professional whitening system, designed to deliver deep whitening results, while the toothpastes are more about enhancing and maintaining those results.
We hope this helps! If you have any further questions or need assistance, feel free to reach out.
Warmest Regards,
The Enlighten Team
Réponse de Enlighten Smiles
Hello Sandra,
Thank you so much! Your kind words just brightened our day. 😊
Warmest Regards,
The Enlighten team
Réponse de Enlighten Smiles
Hello Isabel,
That's amazing to hear ! Enlighten White is specially formulated to help maintain your white smile by lifting stains and strengthening enamel. Keep shining!
Warmest regards,
The Enlighten Team
Worth the investment
I whitened my teeth with Enlighten for the first time about 6 years ago and since then I only top 2-3 times per year. My teeth look great and I always get compliments on their shade. They don’t look crazy white but just a natural, healthy shade. I would definitely recommend!
13 mai 2024
Avis spontané
Réponse de Enlighten Smiles
Hello Marie !
Thank you so much for sharing your experience! It’s great to hear that Enlighten has worked so well for you over the years, and that you’re still getting compliments on your natural, healthy smile. Your review really highlights how effective it can be with just a few top-ups a year. We truly appreciate the recommendation :)
Warmest Regards,
The Enlighten Team
Enlighten Smiles are the BEST!
Enlighten Smiles are always a great company to deal with. Easy to place an order with and very prompt delivery.
The BEST thing I ever did was to have my teeth whitened with the Enlighten system. I use the Enlighten toothpaste regularly and would say, it’s very much worth every penny!
An easy 5 stars!
10 février 2025
Réponse de Enlighten Smiles
Hello Jackie,
Thank you so much for your glowing review 😊 We're thrilled to hear that you had such a positive experience with us and that you're loving your brighter smile. We truly appreciate your kind words !
Warmest regards,
The Enlighten Team
First class service
First class service . Very fast delivery wouldn’t buy from anywhere else . Brilliant. And my teeth are brilliant white .
6 février 2025
Réponse de Enlighten Smiles
Hi Susan !
We really appreciate your support and are so glad you had a great experience. Enjoy your bright white smile! :)
Warmest regards,
The Enlighten Team
I really loved this product
I really loved this product! The results were absolutely brilliant. I grind my teeth at night and because of that my dentist recommended a longer course of treatment to achieve the best results. I was a bit worried it might take too long or not work as well because of my condition, but it was definitely worth it in the end. The difference is amazing—I get so many compliments on my teeth now, and I feel much more confident when I smile. It’s incredible how much of an impact something like this can have on your self-esteem. Life is all about the little wins, and this was definitely one of them
9 décembre 2024
Avis spontané
Réponse de Enlighten Smiles
Hello Andra,
That's wonderful to hear! We're thrilled that you had such a positive experience with our product. It's amazing to see the difference it's made for your confidence and how many compliments you're receiving on your smile now. Thank you for sharing your journey with us!
Warm Regards,
The Enlighten Team
By far the best whitening product I’ve…
By far the best whitening product I’ve used.
With Enlighten I had best results, I have attempted to try different whitening brands but had some much sensitivity that si wasn’t able to use them more than a fee days!
Enlighten comes with a tooth paste that preps you for the whitening and a sensitivity pen which you can use during the treatment! This makes a whole lot of difference.
Even though is slightly more pricey than other brands, the results speak from themselves!
Highly recommend it!
30 janvier 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Oana,
Thank you so much for sharing your experience! We know how frustrating sensitivity can be, so it’s amazing to hear that our toothpaste and sensitivity pen made a real difference for you. We’re really glad you stuck with it and got the results you were hoping for—your kind words mean a lot to us!
From the Enlighten Team
Gentle & Effective
I've been using Enlighten Smiles for about a month now, and I'm really happy with the results. My teeth weren't drastically yellow to begin with, but they had definitely lost some brightness over time. This paste has noticeably brightened them without making them sensitive, which is a big plus for me.
On the plus side, I like the taste and it doesn't irritate my gums like some whitening pastes do.
I'd recommend giving it a try if you're looking for a gentle but effective whitening.
5 février 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Luiza,
We really appreciate your feedback! It’s great to hear that you’re noticing a difference and that it’s been gentle on your teeth and gums. A brighter smile without sensitivity is exactly what we aim for! Thanks for giving it a try and for recommending it.
From the Enlighten Team
An absolutely brilliant brand
An absolutely brilliant brand, I cannot be happier with my long last lasting results! Highly recommend to friends and family
11 novembre 2024
Avis spontané
Réponse de Enlighten Smiles
Hello Indre !
Your kind words truly made our day! We're so grateful for your support and thrilled that you're happy with your experience. It means the world to us that you’d recommend us to your loved ones.
Warmest Regards,
The Enlighten Team
Exceptional Service & Outstanding…
Exceptional Service & Outstanding Results!
I had my teeth whitened using the Enlighten system at my dentist, and the results have been absolutely amazing! After moving house, I ran into an issue getting my top-up gels since I no longer had access to my original dentist. That’s when I reached out to Borenne Van Maaswinkel from the customer service team—wow, just wow!
I don’t usually write reviews, but the level of service I received was so exceptional that I had to share my experience. Borenne went above and beyond to find a solution for me, turning what could have been a frustrating situation into a seamless one. At a point where I considered switching to another product, their outstanding support reassured me that I’ll remain a loyal Enlighten customer.
If you’re considering teeth whitening, I highly recommend Enlighten. While the price point may be higher than other options, the results—and more importantly, the long-term effectiveness—make it 100% worth it. Exceptional product and even better customer service!
30 janvier 2025
Avis spontané
Réponse de Enlighten Smiles
Hello Katie,
Thank you so much for taking the time to share your incredible experience! We’re absolutely thrilled to hear that you’ve achieved such amazing results with the Enlighten system and that our customer service team was able to turn a challenging situation into a seamless one.
Your kind words mean the world to us, and it’s wonderful to know we’ve earned your loyalty. We’ll be sure to pass on your praise to Borenne, as feedback like this motivates us to keep delivering exceptional service.
Thank you for recommending Enlighten and for trusting us with your smile—it’s a privilege we don’t take lightly!
Warm regards,
The Enlighten Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.