Great customer service, swift installation, top quality components, and attractive price. Had a review on site one day after the initial call to the sales team that I'm interested to install solar pan... Voir plus
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Great customer service, swift installation, top quality components, and attractive price. Had a review on site one day after the initial call to the sales team that I'm interested to install solar pan... Voir plus
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After having solar panels and batteries with this company, we've now had a heat pump installed. Yet again, fantastic service from Mark and his team. Very professional and kept us well informed from ou... Voir plus
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I bought a bungalow that had solar panels fitted, but weren't working. Mark from Enviroplanet came promptly after we called. We discussed what was needed and how to improve on the current set up. A ve... Voir plus
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We've just had our system installed with PV, Inverter, Battery and a PV diverter to push excess energy into the hot water system as much as possible before exporting to the grid. The people we dealt w... Voir plus
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Enviroplanet are a strong team of renewable experts, we provide renewable and sustainable energy solutions for homeowners. Our dedicated team work across Suffolk, Essex & Norfolk to support and develop all your requirements for energy-saving solutions.
44 Felaw Street, IP2 8SJ, Ipswich, Royaume-Uni
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I'm very pleased with the service recieved from Enviroplanet and have been recommending them to interested friends and family since our install.
Mark assessed the house and explained the options clearly. He took into account aesthetics as well as performance when detailing our system. There was no pressure at all and he made sense of the various options.
Once we decided to go ahead the install (16 panels, 9.5kWh battery and Eddi) was completed within around 6 weeks, mainly waiting on DNO approval which was dealt with by Enviroplanet.
We opted for black panels and black bird mesh surround and it looks great on our slate roof (some installers are less keen to take on slate roof installs as it takes a bit more time to install).
Despite having a western-only array which is on the back of the house we have achieved up to 40kWh of generation in a day which I'm really impressed with.
Any followup questions have been dealt with promptly and Mark continues to be helpful.
I know from experience that not all solar install companies in the area provide this level of service.

Réponse de Enviroplanet
I have no hesitation in recommending Mark and his team to anyone thinking about installing solar panels. Enviroplanet’s pricing and customer service are second to none.
I sought different quotes but Mark’s was easily the best and for identical equipment. He explains everything very clearly and is always available to answer any queries.
The team behind him, Rachel, Sarah and Linda were always so friendly and efficient, they are the epitome of excellent customer service.
George and John, the panel installers and Max, the electrician, were equally friendly and competent.
Excellent pricing, speedy installation and great customer service.

Réponse de Enviroplanet
Have had nothing but friendly, helpful, professional and knowledgeable attention from everyone from Mark - he's the star; the installation team and the girls in the office. All have gone above and beyond to ensure everything was carried out as agreed. Their experience shone through, with an ability to get things done speedily. Would not hesitate to recommend this company.

Réponse de Enviroplanet
Excellent service on time and guided through the process from start to finish.
I would recommend to anyone

Réponse de Enviroplanet
Our preferences and requirements were patiently discussed and the project easily understood. Soon after signing the contract we asked the expected impossible - to halve the lead time! The "office" rescheduled the same day! Installation was speedy and friendly. Since commissioning, inspection has confirmed all is working as expected. Well done and thank you.

Réponse de Enviroplanet
Excellent team, great service throughout. Answered all our questions, very knowledgeable about what would work best for us. Very efficient, polite and punctual, no hesitation in recommending them to others. The online data tells you what is happening in real time and we are making the most of it!

Réponse de Enviroplanet
Mark and his team worked tirelessly to get my panels working correctly, they were delivered on time, the team were are so friendly, attentive and have been really supportive post sale.
Mark has gone out of his to ensure that I had the right amount of panels for optimum use, and I feel really happy that I'm now able to utilise the panels and significantly reduce my electricity expenditure.
All the team were very profession, from Ashley the electrician to George the master of roofing and the girls in the office.
Mark has been really supportive and I know that if I have any issues with the panels moving forward that he will be there for me.
Happy client!

Réponse de Enviroplanet
Great customer service, swift installation, top quality components, and attractive price. Had a review on site one day after the initial call to the sales team that I'm interested to install solar panels and a power bank, 3 days later got a quote. Once the quote has been accepted, the installation date has been scheduled in 4 weeks. I'm giving them five stars only because it's impossible to give them six :)

Réponse de Enviroplanet
I got a few quotes and decided on Enviroplanet as it had amazing reviews. Which were correct I later found.
From the initial home visit to completion was only a few weeks.
Everything was done professionally, tidily and competently.
I had a few issues at first but that was due my incompetence and was sorted out very quickly by just a few text messages to Mark.
Mark was always available even evenings and weekends to answer my many questions.
Thanks for a great job definitely recommend to everyone.

Réponse de Enviroplanet
Everything went very smoothly, equipment installed neatly and efficiently, system up and running soon after completion, staged invoicing all as agreed. I would recommend Enviroplanet without hesitation.

Réponse de Enviroplanet
Brilliant customer service received from everyone at Enviroplanet. Our initial contact with Mark was extremely helpful, having had a quote from another company with no input. Mark answered our questions and gave us alot of information which was explained in terms we could understand. All contact with the office was easy and straightforward and the installation was carried out promptly and efficiently by all concerned. Very happy with our solar panels and batteries, all working as they should. Would highly recommended Enviroplanet to anyone.

Réponse de Enviroplanet
Outstanding customer service received from all the Team at Enviroplanet from the initial quotation to the full installation! 14 panels, 9.5kw battery along with an Eddi. I would highly recommend this company and special thanks to the ladies in the office, Max, Kai, Mark and especially George. Fantastic work and system is amazing - thank you all 5 stars from us!

Réponse de Enviroplanet
Really happy with our new solar panels that were installed in October 22 and already seeing savings from this investment. Although we had to wait for the Eddi due to stock issues we are extremely happy with the service provided by Enviroplanet from the initial sale to the installation and aftersales. Being new to solar panels we had concerns about how the equipment worked however their representative came back to our home and went through it all. All of the installation team were very helpful and professional. I would highly recommend this company

Réponse de Enviroplanet
The company has been very good to deal with, starting with Mark, who created to project, the ladies in the office Sarah and Rachel and not least the installation team, Ashley and Josh, who did an excellent job.
The project took longer than the company expected, due to me being the first recipient of the Givenergy 9.5kW battery (lack of cable) and the new version of Eddi, all due to global supply problems. Nevertheless we have made good use of solar power from the start in August and excellent use of reduced rate electricity with the battery. I would certainly recommend Enviroplanet for your solar project.

Réponse de Enviroplanet
Having already had a salesperson visit and a quote from another company. Was looking for a second and third Quote. Mark Harvey from Enviro Planet gave me a lot more in-depth detail with simple-to-understand answers. His honesting filled me with enough confidence to give him the go-ahead there and then. From that point, everything he said would happen, happened.
The office is very efficient, with again plenty of information and any question answered.
Installation.
The office provides you with an itinerary from start to finish and it happened.
From the scaffold to the final commission the installation was never a problem. respectful, polite, clean, and a very professional job carried out by all.
Now Waiting for lots of Sunshine.
Would I recommend them? 100% I would!
in fact, My daughter has now had hers fitted!

Réponse de Enviroplanet
Quick to respond from the initial enquiry though to the installation and commissioning. The whole job was completed, before one of the Nation Companies responded to quote for the work.
Mark the sales advisor came up with an excellent solution for the restricted south roof space using larger panels to make the most use of the space together with the 9.5Kwh battery which was larger than quoted by other companies. During December my electric bill was halved by being able to load shift (Using cheap rate night time tariff to charge the battery to using during the day).
The Quote was very competitive for the solution which is going to save a vast amount with the ever increasing electricity cost.
All the team and great to deal with and the installation was completed with the minimum of disruption to a high standard leaving every thing clean and tidy.

Réponse de Enviroplanet
Not only were Enviroplanet the first company to respond to my enquiry about the suitability of Solar Panels for our kitchen extension, but they were patently honest. Their adviser, Mark Harvey, visited and explained in simple language, that I could understand, how solar panels worked but also what I should expect from an 8 panel installation on a roof whose orientation was not ideal. He was honest enough to say that he advised AGAINST an installation. This was because the expected return on the capital investment was, in his opinion, not worth it. How honest is that? No hard sell. Just efficient, straight forward and truthful. What more can anyone want?

Réponse de Enviroplanet
Excellent experience in every way, Got 4 other quotes, but after weighing up all aspects Enviroplanet were the best suited to our needs. The deciding factors were all the others wanted to put in the east aspect of the roof, which would have been easier for the installer, but not from a generation point of view. Enviroplanet put the panels on the west and south aspect, with the battery wall mounted outside, they use all local tradesmen and answered all questions immediately. Would highly recommend,

Réponse de Enviroplanet
We've just had our system installed with PV, Inverter, Battery and a PV diverter to push excess energy into the hot water system as much as possible before exporting to the grid. The people we dealt with, from Mark the salesman who sold us the system, Rachel and the girls in the office, the roofer - George [top man!!] who fitted the panels, down to Max and Kai who fitted the electrical side of things, including the GivEnergy inverter and battery, and commissioned it all were a pleasure to deal with and knew their stuff inside out - even the scaffolders were a hoot. We are seeing significant savings already - almost 3kWH today, the 15th of January! We're so glad we chose Enviroplanet. Thanks guys!

Réponse de Enviroplanet
First class customer service from Mr Mark Harvey. Very friendly,
So helpful can’t do enough for you
and knowledgeable man who goes extra miles thank you

Réponse de Enviroplanet
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