ERTECH SECURITY SYSTEMS Avis 

115
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had excellent service and communication for all my orders so far, with the exception of the most recent. Curious as to why it took longer this time to see it dispatched? Keep up the good work... Voir plus

Noté 5 sur 5 étoiles

Great helpful advice and super fast delivery. Then when I had a technical problem setting up NVR Jimmy was brilliant…..patient and although kept hitting problems (caused by me🙄), he kept find alterna... Voir plus

Noté 5 sur 5 étoiles

Hikvision's best wholesaler! We have been using ERTECH for years now and we are very happy with their service and product availability. They have stock of almost all hikvision lines. We often pick up... Voir plus

À propos de l'entreprise

  1. Fournisseur de systèmes de sécurité
  2. Magasin de matériel de surveillance
  3. Grossiste en éclairage
  4. Magasin d'équipement de sécurité
  5. Installateur de systèmes de sécurité
  6. Grossiste

Écrit par l'entreprise

ERTECH Security Systems is a wholesaler specializing in cutting-edge security solutions. Based in London, we source high-quality products directly from manufacturers such as Hikvision, Tiandy, Axis, and Dahua. Our comprehensive offerings include CCTV systems, access control devices, intruder alarms, and more. With competitive pricing, efficient logistics, and personalized service, ERTECH Security Systems is your trusted partner in safety and surveillance


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(115)

36 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thanks for all your time and effort

Thanks for all your time and effort. That’s why i drive over an hour to deal with you.
What a great company !!!!

4 juin 2025
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Thanks so much for the amazing feedback! It’s customers like you that make it all worthwhile.

Noté 5 sur 5 étoiles

Fantastic service

I do not normally write reviews but I need to thank Jimmy at Ertech who has given great service in supplying new hardware overnight and being on hand on help setting the system up for somebody who is not that IT savy.
BIG 5***** thanks to Jimmy and the Ertech team

2 juin 2025
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Hi there,

Thanks a million for breaking your “no-review” streak for us—what a compliment! Jimmy will be over the moon to hear his overnight turnaround and step-by-step support made life easier, especially for someone who doesn’t live and breathe IT.

We pride ourselves on pairing rapid delivery with human-friendly guidance, so your 5-star shout-out means a lot to the whole ERTECH crew. Whenever you need anything—be it another bit of kit or just a quick tip—give us a call on 020 8804 6680 or email sales@ertech.co.uk. Jimmy and the team are always happy to help.

Thanks again for choosing ERTECH Security Systems, and we look forward to working with you on the next project!

— The ERTECH Security Systems Team

Noté 5 sur 5 étoiles

Excellent Service so far!

Friendly, down to earth supplier who genuinely go above and beyond and don’t penalise you for being a smaller business which seems to be rare to come by these days.

When Lewis from Ertech got in touch, he didn’t focus on our company size, monthly spend, or the order quantities. He simply got stuck in and helped us find ways to save money straight away.

They stepped in at the perfect time, just as one of our previous suppliers had been taken over, and we couldn’t have asked for better support. Highly recommend Ertech.

One key thing even if they were a little higher on prices is the customer service, it matters in 2025!

23 mai 2025
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Thank you for such a thoughtful 5-star review! We’ve always believed that smaller businesses deserve the same white-glove treatment as the big players, so it’s brilliant to hear Lewis could dive straight in, find you instant savings, and ease the pain of switching suppliers.

We’ll keep doing everything we can to stay hyper-responsive and personable—because, as you say, customer service still matters in 2025.

If you ever need a hand speccing a job or just want to bounce ideas around, Lewis and the team are only a call or email away:

📞 020 8804 6680
✉️ sales@ertech.co.uk

Thanks again for trusting ERTECH Security Systems. We look forward to supporting your next project!

— The ERTECH Team

Noté 5 sur 5 étoiles

ERTECH have been great since I started…

ERTECH have been great since I started using them. Lewis has been really helpful and very prompt at getting prices over.

28 mai 2025
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Thanks for taking the time to leave such a positive note! It’s great to hear that Lewis’s speedy quotes and hands-on support have made working with ERTECH an easy win so far.

If you ever need pricing, product advice, or just a quick chat about the best kit for a particular job, Lewis and the team are always on standby:

- 020 8804 6680
- sales@ertech.co.uk

We really appreciate your trust and look forward to helping you on many more projects.

— The ERTECH Security Systems Team

Noté 5 sur 5 étoiles

Brilliant company

Lewis and the team are absolutely brilliant. Suggested the best product and the technical support was amazing. Offered all the help needed and would highly recommend them!

Thanks!

21 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent items, friendly service

Bought 7 items from Ertech, everything works perfectly, one item I ordered wrong, so exchanged without problems. Jimmy replied with detailed explanations to all my questions, very helpful and friendly, would purchase again for the new project.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company

Excellent Company. Very friendly and helpful. I had a small problem and Jimmy went out of his way to sort things out for me and deliver immediately. Very happy customer.

3 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Experience Jimmy

I had an excellent experience with your customer service team Jimmy. The representative was friendly, professional, and extremely helpful. He went above and beyond to resolve my issue quickly and efficiently. I truly appreciate his patience and the clear communication throughout the process. Thank you for making my experience so positive!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The service and advice I received from…

The service and advice I received from Jimmy and colleague was second to none. I am so grateful that I purchased from this company as nothing was too much trouble. Customer satisfaction is very important to them and they were able to provide the components I needed at a very competitive price. Delivery was swift and I throughly and highly recommend them. Much appreciated. Thanks guys. AAAA*****

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Ertech has been amazing to deal with!

Ertech has been amazing to deal with. They have a great range of high-quality security products, and their prices are really fair. Jimmy helped me choose the right equipment, and he was super knowledgeable and friendly throughout. Highly recommend ERTECH if you’re looking for reliable security solutions and great customer service

10 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Always a great price and customer service

Always a great price and customer service. I have ordered many items and 95% of the time, no issues. Had a wrong camera sent once and wasn’t very easy to get corrected. I just kept it and used elsewhere because it was easier than trying to send back. Ordering from Ireland adds A Post but Ertech eases the pain with VAT and Customs. Will definitely order again.

3 décembre 2024
Noté 5 sur 5 étoiles

Super helpful

Super helpful

Great service from the team at ertech, will be using them for all my cctv needs from now on.

4 novembre 2024
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Réponse de ERTECH SECURITY SYSTEMS

Thank very much for the kind review

Noté 5 sur 5 étoiles

Extremely fast call out and clear quotes

Extremely fast call out and clear quotes. First time experience and installer was very informative of the pros and cons of each locking system

8 novembre 2024
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Thank you for the fantastic review! We're thrilled to hear about your first-time experience with our service. Speed and transparency are top priorities for us, so we're delighted that our prompt call out and clear quotes made a great impression. Our installer is dedicated to informing customers about the pros and cons of each locking system, ensuring you have all the information needed to make the best choice.

We look forward to serving you again in the future!

Noté 5 sur 5 étoiles

ERTECH Ltd has been amazing to work…

ERTECH Ltd has been amazing to work with! They have a great range of high-quality security products, and their prices are really fair. Jimmy went above and beyond to help me choose the right equipment, and he was super knowledgeable and friendly throughout. The whole experience was smooth from start to finish. Highly recommend ERTECH if you’re looking for reliable security solutions and great customer service!

1 novembre 2024
Avis spontané
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Réponse de ERTECH SECURITY SYSTEMS

Thank you so much for your glowing review! We're overjoyed to hear that your experience with ERTECH was exceptional from start to finish. It's fantastic to know that our range of high-quality security products and fair pricing stood out to you. We're especially pleased that Jimmy was able to assist you so well with his knowledge and friendliness.

Your high recommendation means the world to us, and we look forward to continuing to provide top-notch service and reliable security solutions for you in the future! 😊🔐

Thanks again for choosing ERTECH!

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