EURO-KNIFE.com Avis 

100
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Es hat alles zu meiner vollsten Zufriedenheit geklappt. Der sehr nette Kundendienst hat mir schnell und unverbindlich weitergeholfen. Da ich einen Artikel stornieren musste, wurde mir mein Kaufbetra... Voir plus

Noté 5 sur 5 étoiles

Positive experience, competitive price, goods in excellent condition as expected to be for a Fallkiven knife. Before dying I was a bit afraid because not may review about them. Payment via Pay P... Voir plus

Noté 5 sur 5 étoiles

Experience with Jozef was amazing, have now bought 2 knives off him and service and postal time was fast and excellent. I'm eying another one as I leave this reference. I have an eye on a ZEMAX in his... Voir plus

Noté 1 sur 5 étoiles

There are a usual Bаlkan style of business. I order a knife by mistake; it was my fault because i didn't read carefully description. On Saturday 2 hours after the confirm email i send my apologies and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de couteaux

Écrit par l'entreprise

Euro-Knife.com, is a specialised e-shop with knives and knives accessories. We offer hunting knives, throwing knives, ceramic knives, folder knives and many others. You will not find anything else than knives in our assortment because we want to do just one thing for 100%. We do not want to mix knives with for example flashlights, crossbows, bows or watches, simply said with products that have nothing to do with cutlery. We want to devote ourselves only to what we are good at. We offer you knives from many producers from all around the world, for instance USA, Germany, Japan, Russia. Our knives are divided into a well arranged categories which will enable you to orientate yourself well in our shop. Our goal is not only to provide our clients with products of the highest quality, but also with a professional approach. Our staff is willing to answer your questions regarding knives, their utilisation, availability or any uncertainities anytime. We would like to offer you a simple and safe on-line shopping. Do not hesitate to contact us with possible questions, comments, we will gladly answer them. You can send us an e-mail to info@euro-knife.com. We believe that you will be absolutely satisfied with our services! We wish you pleasant shopping.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

100 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(100)

9 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Don’t trust them.

I bought a knife from them, luckily I did it with paypal, three months later I haven't received it and they answered me with lies every time. They are not to be trusted and their reaction was that of real gangsters. See you never. 20/09/22 replying to your lies: 1- You didn’t send to me the knife because this knife will be available in november, the brand say it to me. 2- you reply to me that was send after I notified paypal that you had my money for three months and you didn’t reply my e-mails. 3- The thief believes that they are all of his condition. 4- you are not trustworthy. 5- I have 4 trc knifes, with lamnia, filofiel and kapuga I didn’t have any problem. 6- I always pay for the items I buy, all my life. 7- and you are already paying for lying to me and trying to slander me, liar.

29 juin 2022
Avis spontané
Logo de EURO-KNIFE.com

Réponse de EURO-KNIFE.com

Hello, Anonimous, Fact is that:

We recived your order paymant via PAYPAL order: 29.06.2022, 22:40:50 For TRC :

https://www.euro-knife.com/trc-knives/trc-knives-speed-demon-apo.f-m390kydex/

Availability:55-95 days was written also we reply together few emails.

2022-09-12 08:59:37 we send you last email that order was shipped, and you few days after shipped open dispute on paypal. Paypal hold full money and we cancel shipping. We polite ask for close dispute. And you reply us dispute will go on.

In this case you want that aslo money back and aslo knife is not possible.

Of course we stop delivery and PayPal make you full refund.


Also we need reply few emails to TRC manufacturer, because aslo send you few nonsence emails.

https://www.euro-knife.com/contact/
Responsible sales manager: Ing.Jozef Baslár
Mobil.: +421 907 953 331 SMS ONLY WITH YOUR ORDER NUMBER
E-mail: j.baslar@euro-knife.com
E-mail: jozef.baslar@gmail.com

Noté 1 sur 5 étoiles

I lose €741

I ordered 5 knives (total price €741) at their site at 2021 Sep. 2nd. When I ordered, they said it’ll take 25-35 days. So I wait till 2022 Jan. 20th and sent first mail to ask situation (till that, there was no information notified by Euro Knife). Euro Knife replied as “ordered item will arrive Euro Knife at end of Jan.”

Again, I waited a while. And finally, I sent email to ask refund at 2022 May 21. However at the time I write this review (2022 June 17), there is no reply.

This is my experience.

16 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Refund Without an Apology.

I have finally now been issued a refund. Unfortunately it took two bad reviews and the threat of further action to get my money back. Mr Jozef Baslar asked me to delete my comments but I refused in order to warn others what they might expect.
In response to Mr Baslars reply I would like to point out my First request for a refund was February 18th! And that's NOT 14 days!!
Also "25 emails" is rubbish!!! I've just counted them - there are 9 including 3 demands for a refund. His attempts to whitewash his company's Terrible customer service should tell you all you need to know And expect from Euroknife.

3 mai 2022
Avis spontané
Logo de EURO-KNIFE.com

Réponse de EURO-KNIFE.com

Mr: Howard Varley and and all potential customers, in case you send back knife or you ask about refund, WE CAN NOT DO IT IN A HOURS OR DAY process refund is usually takes from 7 days-14 days. Your bad reviews can not do it faster. From EU LAW is 14 days refund money policy. As all visitors can see your bad review written Apr 30, 2022 and second bad review written May 3, 2022 with text was refund. Aslo you send about 25 emails and we reply to 48 hours to every you emails.

Our communication:
xxxxxxxxxxx
daiwaman
29. 4. 2022 23:03
Check it out Jozef. This is just the beginning. How dare you ignore me.!!
Howard Varley.
Sent from my Galaxy
Jozef Baslar jozef.baslar@gmail.com
30. 4. 2022 16:42
komu: daiwaman

can you explain this please? Becuse not understand you? You ask for refund and will be done from in max 14 days, i reply to all email in 48 hours in work days not on weekend.

daiwaman
30. 4. 2022 17:45
komu: mne

Jozef, I first asked for a refund on the 16th February, you ignored my request. And I emailed you on Tuesday asking for a response re a refund within Three days - you didnt reply to that either. I also emailed you on the 22nd April asking for a refund , you didnt reply to that either or do anything about it.
You have had my money now for over 4 months after initially telling me the knife would be available in 1month. I believe I have been very patient especially when you stopped replying. I have just run out of patience.
Howard Varley.
Sent from my Galaxy

Jozef Baslar jozef.baslar@gmail.com
30. 4. 2022 18:21
komu: daiwaman

Ok i will check you email in monday, i reply on 48 hours to all and refund to max 14 days after ask. In case nobody reply use this email, every day need reply abou 50-80 email, i rember last email from you about customs fees, i will reply will be back in office.

1. 5. 2022 20:30
komu: daiwaman

I can not find your emails urgents issue with refud , last email was : 2022-04-22 15:22
xxxxxxxxxxxxxxxxxxxxxxxxxx
Hello, in that case this makes the knife MUCH more expensive and a lot more trouble than I can get it for from other suppliers. Given that plus the 110 days+ I have been waiting I wish to cancel the order and receive a full refund from you.
Thank you Howard Varley.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Can you please send me here your next email please after: 2022-04-22 15:22 because are not in spam maybe technical issue etc.. We have to resolve for future for other customers.

We really reply to max 48 hours every email or if not i use my private email also is written:

https://www.euro-knife.com/contact/

Regards
Jozef.
xxxxxxxxxxx


Jozef Baslar
Sales Manager
www.euro-knife.com

Noté 5 sur 5 étoiles

Keurig geleverd

Keurig geleverd. Sneller dan op de site werd aangegeven. Betrof een wat lastiger verkrijgbaar mes. En voor een hele mooie prijs.

13 avril 2022
Avis spontané
Noté 4 sur 5 étoiles

Benchmade order

Hello everyone, I purchased a Benchmade infidel (expensive knive) from euro-knife.com, after seeing reviews here I was so worried it was a scam that I cancelled my order
BUT Josef sent me a picture of the knife and 3 days later I got my knife in the mail all duty and tax paid

I can not speak about other people but with me Josef has been very correct, he answered all my emails and questions ( yes his English is not the best) but all my emails where answered fast

Euro-knife.com 👏👏 very good website

17 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

My purchase of 2 Victorinox 58mm knives…

My purchase of 2 Victorinox 58mm knives - Classic SD 0.6223. Transparent Red and Classic Red 0.6203, came well packed, brand new & intact in black pocket slips & arrived today Wednesday 9th February 2022

My thanks to Mr. Jozef of Euro knives in Slovakia who I have bought from before for his good service & reliability, I hope to do business with him again as the prices on Euro Knife are competitive & the shipping costs reasonable. Euro Knife has a good selection of Victorinox, Swiza & Mikov knives & I previously bought both Victorinox & Mikov knives from Euro Knife which is a 5 Star internet seller that I highly recommend especially for Victorinox collectors !
Sincerely Mr. JW, a satisfied repeat customer in Israel.

9 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent store and service!

Excellent store and service!
I have purchased already 3 knives from this store and am so far extremely happy.
They have a very good selection of knives with competitive prices.
Delivery is very fast and reliable (no delays or issues at all). Packaging is good so to prevent any potential damage during transit.
Service is excellent. From purchase to delivery, notification emails are sent on every order change status and delivery status.
Would highly recommend to anyone and everyone!

3 février 2022
Avis spontané
Noté 5 sur 5 étoiles

dolkmes besteld. Perfect

moeilijk te verkrijgen dolkmes besteld op 20/10/21. Op 01/11/21 bezorgd. prima mes en zag op het poststempel dat het de 20 was verstuurd. Goede betrouwbare zaak

1 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent site and service

Excellent site and service. It took some time before the payment was recognized, but after that the knife was shippped very fast. No problems across the Dutch borders, and the knife is as discribed. So i'm a happy costumer!

24 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered wooden boxes on Josef baslars…

So I just got my refund, so I said I will update my review.
I suspect many people didn’t receive their goods or get a refund, customer service leaves a lot to be desired and I will never go near this website again just not worth the hassle. This is as kind as I can be after my experience

8 mars 2021
Avis spontané
Logo de EURO-KNIFE.com

Réponse de EURO-KNIFE.com

Dear evileye you make b2b order for 10 wood boxes, after calculating postage you ask about cancel order and refund in few days all was done.
We reply to every email to max 48 hours we not reply you few minutes and see here from your emails:
xxxxxxxxxxxxxxxxxxxxxxx
Some of your email:
From: evileye deletedadress_@gmail.com
Sent: Monday, March 8, 2021 21:20 PM
To: Euro-Knife.com info@euro-knife.com
Subject: Re: www.euro-knife.com - Purchase Order 51380
The authorities in Slovakia are being contacted also. Watch what happens when you rip people off.
On Mon 8 Mar 2021 at 21:18, : evileye deletedadress_@gmail.com>> wrote:
Now wait for my Facebook and Instagram posts, it cost me a €100 but it’s going to cost you thousands!!!
Watch this space. Utter scumbag
On Mon 8 Mar 2021 at 21:13,: evileye deletedadress_@gmail.com>> wrote:
I want my money back
On Mon 8 Mar 2021 at 21:04, : evileye deletedadress_@gmail.com>> wrote:
I want my money back
On Mon 8 Mar 2021 at 21:03, : evileye deletedadress_@gmail.com>> wrote:
I want my money
On Mon 8 Mar 2021 at 16:22, : evileye deletedadress_@gmail.com>> wrote:
Ok, well I’m going into google review immediately, I’m a prominent knife maker on every forum online. Unless I get an immediate refund I’m going to make sure the world knows that your company is a scam. Facebook, Instagram.
On Mon 8 Mar 2021 at 09:45, : evileye deletedadress_@gmail.com > wrote:
Josef baslar may I see confirmation of my refund please, otherwise I’m going further.
xxxxxxxxxxxxxxxxxxxxxxx
For other customers please in case we not reply you in 48 hours use sms, private email etc...

https://www.euro-knife.com/contact/
Responsible sales manager: Ing.Jozef Baslár
Mobil.: +421 907 953 331 SMS ONLY WITH YOUR ORDER NUMBER
E-mail: jozef.baslar@gmail.com

Noté 5 sur 5 étoiles

JKR 516 Balisong (Order:51004)

JKR 516 Balisong (Order:51004)
I ordered this knife from "euro-knife" on 11.02.2021., It came on 19.02.2021.. I got the online-invoice very fast. Took few days for it to have the "shipped" status. Got everything in the mail(Knife and printed Invoice). More than satisfied with the service and the shipping, no defects, secure payment with credit cards and very user friendly site. But most important is the fact that their products got through borders without a problem.

19 février 2021
Avis spontané
Noté 3 sur 5 étoiles

Ordered a knife on 30th Dec 2020 have…

Ordered a knife on 30th Dec 2020 have still not received knife and when contact them all they say is that has been posted and not there responsibility but they took money not getting any help at all now they won't answer emails when you pay £60 for something you expect to receive it asked for money back and they said no would never recommend this site discusted

18 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Good service

Good service, good product. Bought a knife, it shipped to Ireland no problem. Very pleased with this company and would highly recommend!

10 février 2021
Avis spontané
Noté 5 sur 5 étoiles

No problems so far

Delivered in specified time with no problems. Box was undamaged and the knife works brilliantly. Not sure if they still deliver to the UK since Brexit but I’m waiting for a response on that now.

4 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Don't bother

Don't bother. Waiting weeks for 2 boxes. I was told I'll be waiting a few more weeks. I guess they pass the order onto China and the customer has wait the delivery time.

19 août 2020
Avis spontané
Logo de EURO-KNIFE.com

Réponse de EURO-KNIFE.com

Dear Janet,

Every product on www.euro-knife.com is written delivery time and Availability in big bold font.

In case is product written: Availability: IN STOCK is in stock and can ship
In case is product written: Availability: 25-35 days is NOT in stock and can not ship

All is written in BIG BOLD font.

Im very sorry that you want box in one week if Availability: 25-35 days was written we can not do this, is impossible.


Regards,
Jozef Baslar
Sales manager
www.euro-knife.com

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