Evans Halshaw - Ford Bury Avis 

458
TrustScore 4 sur 5

4,2

Crostons Road, BL8 1AA Bury, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Clerical side good mechanic side poor quoted 335.00 to renew near side front door lower mould because stated it was insecure fixed it myself for cost of new push in clip 60 pence not very good really... Voir plus

Noté 5 sur 5 étoiles

I have used Evans Halshaw regularly for the last 10 years or more. They are always good, on time and helpful. A special mention to Natalie for making the experience seamless

L'entreprise a répondu

Noté 4 sur 5 étoiles

Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff very friendly and helpful, and Evan Halshaw has been keeping my car running seamlessly since I bought it.


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(458)

5 575 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Staff we'll organised and…

Great Staff we'll organised and established. Fantastic service.

12 janvier 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Serena,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service overall.

Ordered a new car from Chantelle at Evans Helshaw, Bury recently, and couldn’t have asked for a better experience. She was knowledgeable about different model cars and answered all the questions we threw at her. We had a test drive which we had no time limit on, which helped us choose the correct car. Chantelle kept us informed about the delivery of the car ( which was initially 5 months but thankfully arrived after about 3 months). She contacted us to arrange a collection date, and all went smoothly. She talked us over the various controls and information about the car, again answering our many questions.
Overall a friendly, polite, knowledgeable and professional point of contact for us to have at Ford. A super clean and airy showroom was also noted.
Highly recommend this garage!

8 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hello Sue,

Thank you for your feedback.

We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

We will ensure that Chantelle receives the recognition they deserve and forward
this to the management team for you.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

We love the car, the service was brilliant so an all round great experience!

We visited the Evans Halshaw Bury Used Cars store last week and had a great experience with Leigh.

We went to the store with the exact car in mind and didn't have to wait long to test drive and make our minds up that we had found our dream car.

I havent bought a car in 6 years and this process was so easy with Leigh. Her customer experience is out of this world. We were so thankful for her kind attitude and understanding and she helped us greatly. We had a small issue with one of the sealants to which Leigh quickly went and sorted with the valet team so we could drive away happy.

We love the car, the service was brilliant so an all round great experience! Thank you!

6 décembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hi Megan,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

Leigh and the team are always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Noté 3 sur 5 étoiles

Poor Service quality

The service quality was not very pleasant. Charged me for the wash and vac, but it wasn’t washed properly, nor was it vacuumed at all. I had to ask for the stamp in the service book, then they did it, but also stamp wasn’t clear no ink in the stamp. Which was disappointed.

30 novembre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

The wash and vac is a complimentary service and this wasn’t something that you were charged for.

I am sorry that the stamp was not satisfactory, if you are passing the dealership at any point, you are more than welcome to pop by and they can restamp that for you.
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Claire in services department is rude…

Claire in services department is rude and her customer service skills are appalling. Formal complaint be sent.

24 novembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hi Michelle,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Outstanding Customer Experience

We travelled from Yorkshire to view a car, and Leigh Rennie took ownership of our enquiry. From our first interaction, she was highly professional, and extremely engaging. We concluded the deal on Monday, but only when we got home, did we notice that the parcel shelf was missing. We contacted Leigh, and her response was outstanding. She took ownership of the problem, she took responsibility for resolution, she arranged for it to be delivered to our house (40 miles away), and it arrived today.
Occasionally, things go wrong - it’s how people respond that counts. Leigh’s response was exceptional - great customer service 👏👏👏

20 novembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hello Ian,

Thank you for reviewing your experience at our Ford dealership in Bury.

It sounds like Leigh has done a fantastic job helping you. I'll be sure to pass your kind review on to Leigh, she will appreciate this a lot.

Thanks again!
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

Good

The staff was really helpful.

27 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Abhilash,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I recently purchased a Kia from Evans…

I recently purchased a Kia from Evans halshaw and found the process straight forward from start to finish.Ross was helpful and after the test drive made everything feel effortless.Collecting the car was also made very easy.Good dealership to deal with would recommend.

4 novembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hi,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Ross.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Customer service but not all staff…

Customer service but not all staff we were told different days dates even when the car wasn't in the UK which built are hopes up but cannot fault Neil and Chanttel at the bury branch

5 septembre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Anne,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Neil and Chantel.

Enjoy your day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service great and knowledgeable…

Great service great and knowledgeable staff. Found me the perfect car. Brilliant thats all I can say from start to finish

30 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Miss Szarko,

Thanks so much for reviewing your recent experience.

I'm really happy to see that the team were able to assist you with your purchase and gave you a 5* experience.

We hope you enjoy your new car and look forward to seeing you again!

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Happy withthe service that received

Happy with the service that I received

27 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hello,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Evan Halshaw BURY IS BEST!

Always great service, and communication with customers but the best bit is the detailed video of my car going through its tests etc. Good to see how thorough the work is. Thanks Evans Halshaw.

26 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great Service

Great Service, definitely recommend Ford Evans Halshaw. Cayne and manager Paul made it very easy to upgrade my car. Very happy.

23 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hi Michelle,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Cayne and Paul at the Ford dealership in Bury.

Have a lovely day!
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

My Car buying experience

The company agent was very good and experienced.

21 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Alan,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Amazing service

Easy and hassle free. Mike was a delight to deal with and made the entire process relaxed and kept it simple, couldn’t fault him.

17 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hello Jamie,

Thank you very much for leaving a 5* review.

Mike will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles
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Réponse de Evans Halshaw - Ford Bury

Hi Peter,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Purchase new car. Thank you Leigh Rennie (sales person)…

Thank you Leigh Rennie (sales person) Ford Bury
Very Professional, and helpful in the purchase of my new car.
In dealing with all the necessary paperwork and answering my questions
Nothing was to much trouble.

Thanks again

12 octobre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury

Hi John,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Leigh.

Enjoy your day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Amazing customer service very smooth…

Amazing customer service very smooth from start to finish

7 octobre 2023
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Réponse de Evans Halshaw - Ford Bury

Hi Debbie,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service from the sales team at…

Great service from the sales team at Ford Bury.

Ordered a new fiesta in March which took two weeks for delivery. Car was delivered on time and full in depth tour of the car was given at handover by Chantelle to ensure I was comfortable with the new car. Follow up phone call received after a few days to see how I was getting on.

After a few months I needed something different so ordered a new focus in August through Cain and arrived with a few weeks time. Again great communication. Car was delivered on the date I was given and had updates throughout.

Follow up phone call again by Neil to see how I was getting on with the car and if I needed any assistance to get in contact.

Would definitely recommend Ford Bury. I’ve had numerous new cars and the two I have had from here have been easy, stress free experiences.

Great experience all round.

19 septembre 2023
Avis spontané
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Réponse de Evans Halshaw - Ford Bury


Hi Thomas,

Thank you for your review.

We're very happy to hear that you had a 5* experience!

We appreciate your positive feedback and recommendation and we hope to see you again in the future!

Have a great day,
Evans Halshaw Customer Services

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