Clerical side good mechanic side poor quoted 335.00 to renew near side front door lower mould because stated it was insecure fixed it myself for cost of new push in clip 60 pence not very good really... Voir plus
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Lisez les avis des autres
I have used Evans Halshaw regularly for the last 10 years or more. They are always good, on time and helpful. A special mention to Natalie for making the experience seamless
L'entreprise a répondu
Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... Voir plus
L'entreprise a répondu
I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Crostons Road, BL8 1AA, Bury, Royaume-Uni
- 0161 764 5454
4,2
Bien
458 avis
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Excellent efficient service:
Helpful, pleasant service agent, ready at the time requested .. could not fault the service.
1 mars 2024
Réponse de Evans Halshaw - Ford Bury
Hi Roger,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
The sales team looked after me very…
The sales team looked after me very well highly recommend them
29 février 2024
Réponse de Evans Halshaw - Ford Bury
Hi Michael,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Expensive for a quick fix
My car was fixed OK but it was only a minor issue and the fee seemed a bit excessive.
23 février 2024
Réponse de Evans Halshaw - Ford Bury
Hi Stephen,
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future.
Evans Halshaw Customer Services
Incomplete service
Had my vehicle serviced and thought all was well. A week later I noticed a part on the vehicle hadn’t been refitted. The dealer tried to deny this and fob me off. They reluctantly replaced the part but didn’t even have the decency to apologise even after leaving feedback with the service manager.
25 janvier 2024
Avis spontané
Réponse de Evans Halshaw - Ford Bury
Hi Shane,
Thank you for your review.
We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Fantastic Service.
Fantastic Service.
Mike was very helpful throughout the whole process, arranged for a vehicle to come from another store. Trade in value was more than other companies and my 'new to me' car is amazing. Genuine value for money and a first rate service. Highly recommend
12 février 2024
Réponse de Evans Halshaw - Ford Bury
Hello Stephen,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Mike and we appreciate your recommendation.
We hope to be of service to you again!
Evans Halshaw Customer Services
Faulty car
Faulty car. Won’t take the car back.
The sales process was fine as it would be (they want the sale). However I’ve reported a fault and Evans Halshaw specifically the Bury branch this refers to, failed to repair it after bringing the vehicle back twice already. They confirmed the 2nd time it was fixed but it isn’t. I’m now £1000 deposit down and paying a lot per month for a car that isn’t safe. I tried to reject the vehicle via Northridge Finance as I have my car on HP. The dealership Evans Halshaw haven’t accepted this. All I want is my deposit back and they can have the car back. Instead I now have to go through The Financial Ombudsman which will take around 6 months for my case to be picked up. They claim you have good consumer rights with HP finance but they know what they’re doing forcing you down this long winded route. An easier resolution could have been done here, it’s really sad to treat customers like this.
5 février 2024
Avis spontané
Réponse de Evans Halshaw - Ford Bury
Hello Liam,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
It’s our understanding that you have previously spoken with the management team at the dealership who have given you a decision in relation to rejecting the vehicle as well as the finance company.
The dealership is happy to make to have another look at vehicle, if you want to arrange another booking with them.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Ford Bury
Hi Colin,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
The Ford Bury.
The staff are welcoming.
Their customer service is five star.
The service department sorted out the issues with my car and provided a video to show me. Brilliant.
23 janvier 2024
Réponse de Evans Halshaw - Ford Bury
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Ford Bury
Hi Richard,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
The overall experience was easy and…
The overall experience was easy and quick. no problems wood recommend to a friend
5 janvier 2024
Réponse de Evans Halshaw - Ford Bury
Hello Sandra,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Very pleased with service
Everybody always friendly, helpful and professional. Quick and easy to book service and repairs, highly recommended.
4 janvier 2024
Réponse de Evans Halshaw - Ford Bury
Hi,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
The staff went above and beyond nothing…
The staff went above and beyond nothing was to much or them.so helpful in every way. Even came and meet me my Internet went down so came and meet me so u could sign the papers .10/10 of service
30 décembre 2023
Réponse de Evans Halshaw - Ford Bury
Hi Karl,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
Excellent Service
Called in and dealt with Matt at Evans Halshaw Bury, such a polite and welcoming man
Made me a coffee and made me and my Wife feel so at ease during a stressful time
Thanks again everyone at Evans Halshaw
6 décembre 2023
Avis spontané
Réponse de Evans Halshaw - Ford Bury
Hi Mitch,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Matt.
Have a lovely day!
Evans Halshaw Customer Services
Service department …
My car went in today to have a warning light looked at evans halshaws service centre in bury. Couldn’t fault the repair at all lovely helpful staff. A courtesy car was given to myself which was clean and comfortable. My repair was done quickly and I could check online it’s status throughout. I picked the car up to find it had been cleaned inside and out too. Thankyou so much evans halshaw bury even after the sale of the car you still keep up that 5 star service which we have unfortunately found previously found other competitors do not. Highly recommended.
27 décembre 2023
Avis spontané
Réponse de Evans Halshaw - Ford Bury
Hello Rebecca,
Thank you for taking the time to post about your recent experience.
I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.
Take care,
Evans Halshaw Customer Services
Car came in for a new caliper after…
Car came in for a new caliper after having the car 3 days they say part cannot be fitted and leave said part on passenger seat to be fixed by ourselves!! Not a happy customer
22 décembre 2023
Réponse de Evans Halshaw - Ford Bury
Hi Amy,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
FORD PUMA HAND OVER
NIEL WAS EXCELLENT CAYNE WAS VERY HELPFULL AND ATTENTATIVE
ON HAND OVER DAY CHANTELL WAS VERY PROFESIONAL AND FREINDLY
SHE HELPED IN SETTING UP OUR FORD PASS AND PHONE CONNECTION
IT WAS A REALLY SAISFYING EXPERIENCE ALLROUND
AND THE SALES STAFF AT EV BURY ARE AA CREDIT TO THE TRADE
23 décembre 2023
Réponse de Evans Halshaw - Ford Bury
Hi David,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Charleen.
Enjoy your day!
Evans Halshaw Customer Services
Everything went according to my expectations.…
Everything went according to my expectations. The service was excellent.
12 décembre 2023
Réponse de Evans Halshaw - Ford Bury
Hello Eric,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Leigh was great…
Leigh at Evans Halshaw Bury was a great help as soon as I walked into the show room. She had all the knowledge to answer all my questions with all the patience in the world, she is a great access to your company. Thanks Leigh.
29 novembre 2023
Avis spontané
Réponse de Evans Halshaw - Ford Bury
Hi Cecilla,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Leigh.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Ford Bury
Hi Derick,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Great Staff we'll organised and…
Great Staff we'll organised and established. Fantastic service.
12 janvier 2023
Réponse de Evans Halshaw - Ford Bury
Hi Serena,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
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