Evans Halshaw - Kia Hull Avis 

Staff were all very attentive helpful, and knowledgeable. Very good experience from start to finish .very happy with the service throughout. Would recommend highly .

Connor very polite snd professional
Explained everything very clearly
Treated me with respect

Booked online, quick, easy, hassle free

First time I've bought a Kia, but was most suitable vehicle to meet our needs as a second vehicle.
First visit, very rushed and disorganised, they were busy but felt like a number, not someone buying a 1 year old top end Sportage.
Scheduled a day and time to collect it, arrived and they were not prepared for handover due to moving into new showroom. Waited nearly an hour, before they said ok, we need to do xyz and physically go to post office with them sort out v5 as was originally registered disabled.
I had emailed them 2 days before cofirming handover schedule advising I had booked time off work and couldnt run late due meetings etc. a simple phone call to reschedule could have resolved this.
So we had to literally leave with no handover possible.
We had to travel back home again and come back later in the afternoon for second attempt, which meant I had to book more time off work and each trip was an hour and half round trip.
When purchasing I stated it had 8 miles of fuel in it and needed a good valet. I again in my email 2 days prior to handover requested that some fuel be put in it, wasn't asking for full tank, just some.
During handover, very rushed.. valet was very poor standard, and fuel stated 3 miles, I mean come on 3 miles!
It had no floor Matt's at all, smudges and marks all over due to poor valet and the windows hadn't even been cleaned inside.
As we were already frustrated from the morning, we just wanted to leave.
I emailed them afterwards explaining all this and requested a set of floor mats as a gesture of goodwill, nothing else, just floor mats.
Didn't even get a reply, just ignored.
Now 1 month later, still haven't received v5 through, so still can't put private registration on it and having to chase them again!
We have two vehicles and change them every 2-4 years and are middle aged and Never had an experience like this.
Car is lovely now I've cleaned it properly and bought our own floor mats etc.
Shame about the experience and really hoping nothing goes wrong with it, as dread the thought of having to liaise with dealership again.

Rang Service Dept 7 Times, No Answer, No Explanation on how the Fault on my Car has been sorted.

There was no acknowledgement upon arrival at the service area. There was only one person on duty but even so there was no "Sorry for you wait I will be with you as soon as I have finished serving this customer. This make the customer being served at ease and also make the customer waiting feel valued. There were several empty chairs but no invitation to take a seat whilst I waited. I am nearly 70. Otherwise efficient and courteous.

At Halshaw Kia Hull I found the perfect car with the perfect spec a Wolf Grey Nissan Tekna. From first contacts with Tony Lyell from the sales team it was super friendly and courteous. The car was prepped brilliantly with a few flaws perfectly covered upon handover. I would highly recommend EH-Kia Hull for any one wanting to buy a new or used car. A 5 STAR experience!

Staff, always cheerful and attentive

It's all you need really.

My car was in for a 70,000 mile service - this was undertaken in excellent time and to high standard. Personnel behind the desk inside your premises were polite and very efficient.

Service Reception (Summer) and the Service Department Manager (Sam) resolved an issue I discovered with no Service Booklet being supplied with the car when I bought it last year. They promised a complimentary one as a gesture of goodwill. Little touches like that mean alot.

The nice girl on the service desk made me a coffee while i waited plus a good chat with one of the sales personnel about a future purchase.

I was helped out by Anthony, quick process and was in a new vehicle within 7 days. Good service all round and would definitely recommend

Great service

Great service as expected

Good service, friendly staff and good communication.

friendly staff - quick service. And told me way forward which is greatly appreciated.

Customer service was very good but the whole visit is made poor but the lack of space for vehicles on the site

Evans Halshaw - Kia Hull was a great place to buy a car from. From the minute I enquired, they were quick to get in touch without being too pushy, Brian recommended Ben to deal with my purchase and Ben was really helpful and understanding of my budget and I didn't feel pressured into going over budget or getting the added extras. I came away with my dream car that was within in budget and what I have been looking for for the past 3 months. Very very happy customer.

Quick and very helpful

I was offered an appointment to suit my needs in a short time for MOT. This was done early in the day which was appreciated as i couldn't leave the car all day. Shaun, Sumer and Sophie where all very helpful