Evans Halshaw - Renault Dacia Edinburgh Avis 

798
TrustScore 4.5 sur 5

4,4

1 Bankhead Avenue, Sighthill, EH11 4AA Edinburgh, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a great day at the classic car event today, some beautiful older Aston Martins & stunning not so old ones. Beautiful Porsche’s, Ferrari’s & Lamborghini’s with a stunning Hurricane in bright oran... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a fantastic experience in store from Kyle. His expertise was second to none and he is a great asset to the team in Edinburgh. He treated us very respectfully and explained things about the new car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to Evans Halshaw Edinburgh. Kelvin and his manager were really good. We bought 8 cars via Evans Halshaw years ago, so we suggested our son buy from them too. We now always pay for our cars... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Perfect Car! We needed a bigger car for the new addition for our family and saw the advert on Auto trader. We visited on Monday and the car was ideal, well priced. We were offered a test drive w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • 1 Bankhead Avenue, Sighthill, EH11 4AA, Edinburgh, Royaume-Uni

  • 0131 450 5300

4,4

Excellent

TrustScore 4.5 sur 5

798 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(798)

5 614 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very positive experience from beginning…

Very positive experience from beginning to end. Owen was extremely approachable, open and honest. Delighted with my new veh.

31 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Barbara, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Evans Halshaw Customer Services,
help@evanshalshaw.com.

Noté 5 sur 5 étoiles

No pressure to buy and friendly staff

We went to have a look at a vehicle and Kyle Charles was brilliant with us and explained everything about the vehicle. After the test drive we decided to purchase which was a simple click and pay. I would recommend Evans Halshaw in Edinburgh as its our second purchase.

30 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Susan,

We're happy to hear that you had a brilliant experience and that everything was clearly explained by Kyle.

It's great you found the purchase process simple.

Thank you for recommending us; we appreciate your repeat custom!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service from Thomas

Excellent service from Thomas

30 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Keith,

We're happy to hear that you had such a positive experience with Thomas.
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Very Disappointed - No Communication


I sold my car through Motorway on Thursday 23rd, with Evan’s Halshaw Edinburgh as the winning bidder. I received an email from garage confirming logistics would be in touch to arrange collection and that I’d hear back by the end of the week.

By Saturday, I’d heard nothing. I emailed James for an update—no reply. I followed up again on Monday and left a voicemail. Still no response, no acknowledgment.

By the following Wednesday, still no update. Then Motorway had to cancel the sale altogether, stating the buyer hadn’t contacted me. That’s exactly the issue—Evan’s Halshaw failed to follow through, and I was left in limbo.
No explanation, no apology, no effort to resolve.

I was relying on the car being collected before the end of the month, as my tax and insurance are due to expire. Now I’ll have to pay for another month and relist the car in the next auction.

This is not how you treat customers. If you didn’t intend to buy the car, why bid? Very poor experience. I would not recommend Evan’s Halshaw Edinburgh based on this.

29 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Mark,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Kyle was so professional

Kyle was so professional, understood what I was looking for and made the process easy! Highly recommend

28 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Jacqueline,

Thank you very much for the 5* review!

Kyle values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! Very clear and helpful, great value for money

26 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi,

We appreciate you taking the time to leave us this wonderful feedback. 
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Quick

Quick, friendly service from Thomas.

25 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Stacey,

We're happy to hear that you had a positive experience with Thomas.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great customer service from Owen Sheftz…

Great customer service from Owen Sheftz when buying our car.
Made the process really simple, wasn't pushy and gave us time to look around.
Couldn't recommend him highly enough

24 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi,

We're so happy to hear that your car-buying experience was made simple and pressure-free by Owen.

We appreciate your recommendation and thank you for the positive feedback!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Helpful and knowledgeable

sales executive Ross Wildgoose was very helpful in the purchase of our new car. All questions answered and all good.

22 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi,

We're happy to hear that the purchase of your new car went smoothly, and all your questions were answered.

Thank you for acknowledging Ross' efforts.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Ross Wildgoose helped us

Ross Wildgoose helped us. He has patience of a saint. We came in with a budget and he helped us navigate all the paperwork. I was getting stressed and he made it as easy at it could be.
S Archer.

21 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Stephen,

We're happy to hear that Ross was able to help you navigate the paperwork and ease your stress.

Thank you for sharing your positive experience; we appreciate your feedback.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Very helpful and informative

Very helpful and informative, made the whole process easy from start to finish

21 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Mark,

We appreciate your feedback on how easy we made the process for you.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service start to finish from…

Excellent service start to finish from Kelvin Dongo. Helpful and communicated from start to finish with updates! Friendly and helpful would definitely recommend

21 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi David,

We appreciate you taking the time to share your positive experience!

We're happy to hear that you found Kelvin helpful and that our communication met your expectations.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Ross was very helpful and took thr time…

Ross was very helpful and took thr time to explain everything to me.

17 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi James,

We're glad you found Ross helpful and that they thoroughly explained everything.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent Service

Really quick and easy service getting a new car and trading in my old one. Special thanks to Kyle Charles who was very friendly and knowledgeable and helped me to choose the right car for me.

13 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Becky,

We appreciate you taking the time to share your feedback.

We're happy to hear that getting your new car was quick and easy, and that Kyle was friendly and helpful.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Sales Executive Kyle was great with us

10 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Sharon,

We're glad you had a great experience.

Thank you for sharing your positive feedback about Kyle.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Kyle Charles is the man for your next car…

Kyle Charles made my buying experience so easy.
A really helpful guy. Looking forward to driving away in my new car

10 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi Suki,

We're happy to hear that your buying experience was so easy and helpful.

We appreciate your positive feedback about Kyle and hope you enjoy your new car!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I was looking for a new car and was…

I was looking for a new car and was approached by Thomas,one of the car salesmen.All I can say is that he was absolutely fantastic.He listened to me and came up with a really good finance plan for me to be able to afford my lovely new car!Would thoroughly recommend Evans Halsh aw for used cars and would especially recommend Thomas (though I am confident that all the guys are fab as well!!!)
Thank you soo much,Thomas and Evans Halsh aw Bankhead Avenue, Edinburgh

9 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hello Miss Lynch,

We're happy to hear that you had a fantastic experience!

It's great to know that Thomas listened to your needs and helped you find a suitable finance plan for your new car.

We appreciate your recommendation and thank you for your positive feedback.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

A good car buying experience

From the outset of enquiring about a used car, the sales staff were very helpful and accommodating. The car was as described and the process of completing the sale was pain free.

8 octobre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hi,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

From looking at a new car to purchasing…

From looking at a new car to purchasing a car the staff have been amazing, Thomas helped us looking at different cars and Ross took us through the buying process, when we had issues with the payment going through due to a bank issue the general manager help ease our concerns. Massive thanks to Ross and the team for all their help.

30 septembre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hello Miss King,

We appreciate you sharing your positive experience.

We're happy to hear that our staff were amazing during your car-buying journey, and we're glad that they helped ease your concerns.

Thanks to you for the feedback about Ross.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Citroen C3

From start to finish, Thomas provided amazing service. I ask a lot of questions, and he was consistently patient, friendly, and informative — nothing was too much trouble. He even brought the car to us for a test drive, which was incredibly helpful. A very pleasant and professional experience. Thank you for your time and support, Thomas!

30 septembre 2025
Avis spontané
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Réponse de Evans Halshaw - Renault Dacia Edinburgh

Hello Laura,

We appreciate you taking the time to leave us a 5-star rating!

We're happy to hear that you received amazing service and found Thomas patient, friendly, and informative.

It's great to know the test drive was helpful and that you had a pleasant experience.

Evans Halshaw Customer Services

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