Evans Halshaw - Renault Dacia Edinburgh Avis 

I was very disappointed with Evans Halshaw Renault Edinburgh. As part of my pre-paid 2-year MOT package, I was given a “free” health check. I was then told that repairs would cost around £1,980, and asked to authorise £570 for further investigation, with the suggestion that some costs might be covered by my warranty. Later, they admitted those items were not actually a problem.

I had also complained about the rear driver-side tyre, which has shown a yellow low-pressure warning for the past 17 months. Despite me explaining this ongoing issue, I was told the tyre was “fine.” When I challenged this, the advisor said “we trust our technicians,” and when I asked if that meant he was calling me a liar, he indirectly and rudely said yes. To make matters worse, Evans Halshaw wanted to charge £174 just to check the tyre, while a brand-new replacement tyre elsewhere costs only £82.

When I questioned these practices, I was spoken to rudely and even had the phone cut off. I was also told my car would not be released unless I paid £570. After few days of complaints, the car was finally released without charge, but the inaccurate Vehicle Health Check report was never corrected and no proper apology was offered.

Finally, I took my car to a trusted local service shop and had most of the VHC items fixed for only £520, which proves how inflated and unreasonable Evans Halshaw’s pricing was.

Dealt with Ramsay whilst buying a new car. He spent the time reviewing numerous options to help me make an informed choice on how to proceed. Made the whole process simple & straightforward.

Ross was great, friendly, helpful and made everything clear. Really happy with the new car and how smoothly the whole process went.

Excellent for used cars. Great staff. Always happy to help. They do all the difficult stuff for you.
Free tea and coffee and if you get Thomas he'll give you biscuits 😁
Highly recommend Edinburgh branch

Kelvin Dongo was the sales advisor for my daughter’s first financed car. He was very patient and kind and explained the process well.
I would highly recommend requesting Kelvin as your sales representative when visiting Evans Halshaw, Sighthill

We had a very great experience with Kelvin Dongo. He was very kind and helpful. Thank you so much.

I had the lovely Kelvin Dongo sort me out with my car over the weekend. He was so patient with me and explained everything I needed to know. He was a pleasure to work with. Thank you!

Servicing of the car absolutely fine. Online service booking didn't work and it said to call. Trying to get them on the phone was challenging took intermittent trying over 3 days before they answered. Perfectly nice when they did.

Friendly and informative

Worked hard to get a the done which suited both parties
Kyle Charles was friendly and courteous and worked to get the deal over the line

Ross made the whole part exchange and purchase process straightforward, explained everything fully and clearly. Very professional and smooth transition. Highly recommended. Thank you.

Kyle was helpful and friendly in getting my car sorted and ready to go. Great chat and a funny character 🙌🏽

Amazing service. Very professional. Ross at Evans Halshaw was exceptionally knowledge and helpful. My son’s first purchase and it has been plain sailing. Brilliant.

Great service from Thomas. Very helpful in finding us exactly what we wanted. Nothing any bother.

Kyle was fantastic. Helped us with our new car. Got a great deal good coffee plenty banter. Friendly professional. Highly recommend 👌

Big thanks to Ross at Evans Halshaw Edinburgh for helping me with my electric car purchase! From the start he was super friendly and easy to chat to. He explained everything clearly, answered all my questions (there were a lot!), and made the whole process stress-free.
Ross kept me updated all the way through and made sure I was happy with everything before driving away. Couldn’t have asked for better service — if you’re looking for a new vehicle, I’d definitely recommend speaking to Ross.

Brilliant service. Kyle was first rate. But then no surprise as dealt with him before.

Efficient, courteous staff.

Kyle was great, very helpful and great chat!