Recently acquired my first motorbility car from Evan’s Halshaw - renault Sheffield . I was greeted by Stuart Mansfield who looked after me every step of the way. fantastic service thanks again Stuar... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Overcharged for break fluid change @ £89 + VAT. The average UK charge in garages, Halfords, Kwik Fit etc. is £50. As a customer who bought our car from this dealership, plus we have a service plan wi... Voir plus
L'entreprise a répondu
We collected our new Dacia Sandero Stepway Extreme, from Evans Halshaw Sheffield, just in time for the wife’s birthday, on the 27th. March. The whole transaction was a pleasure from start to finis... Voir plus
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We have used this dealership for over 9 years now and have had several cars. We have never encountered any issues with their customer service. Recently had an issue with my car that required a new p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Renault, 610 Penistone Road, S6 2FZ, Sheffield, Royaume-Uni
- 0114 251 5100
4,7
Excellent
298 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Evans Halshaw - Renault Sheffield
Hi Sarah,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
everything from start to finish
20 mars 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Keith,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
The staff and service l have always…
The staff and service l have always received has been first class
8 mars 2023
Réponse de Evans Halshaw - Renault Sheffield
Hello Patricia,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
The efficiency and friendliness of the…
The efficiency and friendliness of the reception staff.
1 mars 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Don,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Renault Sheffield
Hi Nigel,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
kind professional attention
Did a thorough assessment of my car and received very personal service from olivia who helped me to find a scrap dealer. Really good customer service so i would definitely go back to this garage
3 mars 2023
Réponse de Evans Halshaw - Renault Sheffield
Hello Christine,
Thank you for the positive review!
I will be sure to share it with the team here at the Renault dealership in Sheffield.
Take care!
Evans Halshaw Customer Services
Nigel eyre at Renault was absolutely…
Nigel eyre at Renault was absolutely wonderful answering all our questions put up with being badgered about the unfortunate delays on delivery times due to the ongoing problems getting new cars. Can’t thank them all enough
3 mars 2023
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hello Vivienne,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Terrible customer service
Terrible customer service.
Sales rep and sales Manager contradicting each other constantly.
I also paid £200 deposit to reserve a car and had an appointment to do paper work, but was called an hour later. Sloppy customer service.
I was completely patronised on the phone by Andy sales manager and shocked at the awful customer experience. I was about to purchase £10,000 for a car upfront but will never do business with this company again.
If this is what they're like before a sale what are they like when something goes wrong with the car !
2 mars 2023
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hi Lesley-Ann,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Friendly staff
Friendly, cheerful staff. My car was ready early and had been valeted for me. Thank you!
21 février 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Emma,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Absolutely abysmal service from Leanne
Absolutely abysmal service from Leanne. Awful attitude towards paying customers. Will NEVER return. She gives the place a bad name!
1 février 2023
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hi,
Thank you for your review.
Firstly, I’m sorry to hear you haven’t had a positive experience, I appreciate the frustration with this.
We are really struggling to find out details on our system and we would like the opportunity to look into this further for you.
Please can you contact us at service.followup@pendragon.uk.com so we can assist with this further for you?
Thanks,
Evans Halshaw Customer Services
Very sure to work out.
31 janvier 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Kazunori,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Réponse de Evans Halshaw - Renault Sheffield
Hi Roy,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Car Service
While the car was having an 18K mile service I was able to work in the customer area using the wi-fi. When it was complete they let me know, along with an email, and the car was washed and vacuumed. Brilliant job all round!
19 janvier 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi John,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Car given a clean bill of health ready for MOT
Car given a clean bill of health and wash and hoovered
Given costings for a further service plan
Staff were helpful and professional
12 janvier 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Janet,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Helpful professional and friendly…
Helpful professional and friendly staff. Service was exceptional
18 janvier 2023
Réponse de Evans Halshaw - Renault Sheffield
Hi Nancy,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Stephanie was extremely helpful and…
Stephanie was extremely helpful and offered some great options. Would recommend her to anyone
23 décembre 2022
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hi Mrs Dallamore,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Great customer service
Great customer service!
So happy with my new car, thank you!
23 décembre 2022
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hi Elizabeth,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Great experience
I had a reassuring chat with a service advisor after a strange experience with another garage. Got booked in quickly and received a handy video from the technician looking over my car, who explained the work needed. Overall a great experience.
21 décembre 2022
Réponse de Evans Halshaw - Renault Sheffield
Hello Mr Sharman,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
Really helpful and friendly staff…excellent service
Really helpful and friendly staff especially leanne Hammond
21 décembre 2022
Réponse de Evans Halshaw - Renault Sheffield
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Excellent customer service from Steph
Excellent customer service from Steph, she’s a credit the company and would highly recommend
1 décembre 2022
Avis spontané
Réponse de Evans Halshaw - Renault Sheffield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
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