Evans Halshaw - Vauxhall Horsforth Avis 

624
TrustScore 4.5 sur 5

4,6

125 Low Lane, Horsforth, LS18 5PX Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After 3 years with a difficult finance car, Anthony and Kristian at Evans Halshaw really helped me out, found me the perfect family car with a fantastic deal. Will definitely recommend to others to us... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Another very disappointing experience with Evans Halshaw Horsforth and also had a bad experience with evans halshaw grimsby, in Horsforth we went in and firstly no one wanted to serve us initially. No... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just bought a used car from Evans Halshaw Horsforth. I am super happy with my new car and the service provided to me by Paul Sunter. He was attentive and found me exactly the car I was looking for w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale. Our next visit with our Daughter for her first car, Matthew w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • 125 Low Lane, Horsforth, LS18 5PX, Leeds, Royaume-Uni

  • 0113 258 5577

4,6

Excellent

TrustScore 4.5 sur 5

624 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(624)

5 751 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

I scheduled an appointment for a test drive, and I found Max to be exceptionally friendly. His approach greatly facilitated my decision-making process regarding the purchase of my vehicle today. He was not pushy, allowing me to consider my options at my own pace. Max provided clear and comprehensive information, and the car was prepared for me the following day. Overall, the service was smooth, efficient, and pleasant, which led me to decide to add the service plan as well. Well done Max 👏

14 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Kulvinder,

It's wonderful to hear that you had such a positive experience with our team, especially with Max.

We appreciate your kind words and are glad that Max's friendly and helpful approach made your decision-making process easy. We're also delighted that you decided to add the service plan.

We strive to provide excellent customer service, and we're happy to hear that we met your expectations.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Service

I had my Vauxhall Corsa electric car serviced by Evans Halshaw. The service was excellent the staff were extremely friendly and helpful will definitely use them again

17 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mr Stewart,

We are delighted to hear that you had a positive experience with our service and staff.

We strive to provide excellent customer service and appreciate your feedback.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Evans Halmshaw Horsforth positive car experience

Evans Halmshaw Horsforth organised my car pick up, MOT and service, and return of car smoothly and efficiently. They phoned me to finalise arrangements. They were considerate when pricing up new parts. All members of staff were polite friendly and helpful

13 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Rosemary,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and that you were pleased with the service you received.

We appreciate your feedback and are glad that you found our staff to be polite, friendly, and helpful.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great service experience

We went to see a particular car in this establishment, Krystian helped us to see this car, he was really patient with us and explained everything clearly to us. We were really happy with the service he provided and would highly recommend this business to anyone.

13 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Wendy,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the service you received and found Krystian patient and helpful.

We appreciate your feedback and are glad you would recommend our business to others.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Evans Horsforth

I have a Corsa bought and serviced by the Horsforth branch. I have always had excellent service. I would be happy to use again in the future

13 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mr Bruce,

Thank you for your kind words and for taking the time to share your positive experience.

We're delighted to hear that you've always received excellent service at our Horsforth dealership.

We appreciate your loyalty and hope to continue serving you well in the future.
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

Bedford Poor, Horsforth branch a clear winner

I saw a used BMW X3 at the Bedford site and they were very reluctant in helping me to buy the car and for it to be transported to Leeds. They advised me to contact the Horsforth branch and it could be transported for free. They were unwilling to make the phone call to Horsforth or help further. For this, plus not calling me back, Bedford you would have got a one star rating.

However, this review is for Horsforth. I thought that if I received the same cool response as with Bedford then there would be no sale.

Fortunately, I spoke with Reece (Horsforth) who couldn't be more helpful. I arranged to meet him and to go through my requirements and to obtain a valuation on my part exchange. It was a friendly, courteous and professional discussion and a price, plus options were agreed and a deposit was placed. The car would be delivered at no extra cost to Horsforth (Bedfordshire wanted to charge £250!)

The car was duly delivered 5 days later and it was well prepared. The only criticism I have of the Horsforth branch is that none of their electric chargers at the time were working, and this I find extremly disappointing especially when all manufacturers are pushing EV's. This is why a 4 star rating and not 5 has been given in this case.

8 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi John,

We're thrilled to hear that Reece provided such excellent service, going above and beyond to ensure a smooth and positive experience for you, it's wonderful that he was able to address your needs and provide a solution that met your expectations.

We understand your disappointment with the non-functional electric chargers at the Horsforth branch. We strive to provide a seamless experience for all our customers, and we take your feedback seriously.

We appreciate your understanding and hope that this isolated incident will not deter you from choosing us again.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Warm reception on arrival.

Easy to book,i was kept informed with reminders ect.service as usual was good.all in all a calm experience.staff friendly and helpful which is a given!.
Thankyou .

7 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Janet,

We are delighted to hear you found the booking process easy and appreciated the reminders.

We are also pleased to hear you were happy with the service and found the experience calm and positive.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Pleased with the level of service…

Pleased with the level of service received. Debbie was clear at all times about what work was essential and timescales. I have used this garage for many years and have always had excellent service.

7 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Jamie,

We are delighted to hear that you were happy with the service you received from Debbie.

We appreciate your feedback and are glad you have had a positive experience with us for many years.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

My car was serviced

My car was collected, serviced, cleaned inside and out, and returned to me within six hours - great service.

4 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Alan,

Thank you for taking the time to leave this review.

We are happy to hear that you were pleased with our service.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

I find the Company doing very well

I find the Company doing very well, that what ever needs doing they always put it right.

3 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Cecil,

We are delighted to hear that you are satisfied with our services and that we consistently meet your expectations.

We appreciate your continued support.
Evans Halshaw Customer Services

Noté 4 sur 5 étoiles

Great service but ...

Service was great as always but I am finding the labour costs a little too high lately, even for the most simplest of tasks.

21 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Michelle,

We appreciate your feedback and understand your concern about the recent labor costs.

We strive to provide excellent service and will take your feedback into consideration as we continue to improve.

Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

I'm fairly fine with the remedial actions but a bad overall experience

I'm fairly fine with the remedial actions and support from the saleman. Understand he provided the best possible arrangements.

However, the overall experience was not good with below issues -

Peugeot 2008 issues -
1. Car purchased in Sep 2024, showing next MOT June 2025
2. However, just noticed by myself in Feb 2025 that the MOT had been overdue since June 2024
3. The MOT cannot be arranged at any EH branches near Wakefield, this increases the risk of safety and being fined
4. I had to request no paid leave for the MOT arrangements
5. Tyre worn close to the legal limit - mileage 41,148 (test date) vs 40,042 (purchase date). 1,100 miles should not make the tyre from normal level to legal limit. That tyre should be replaced before the deal
6. The car should be handed to customer without any MOT advisories

13 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Jason,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Quick and easy to deal with

Quick and easy to deal with. Great customer service and very fast ok the day with the MOT - recommend

19 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Susan,

Thank you for your kind review!

We are pleased to hear that you found our service quick and easy.

We appreciate your recommendation.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Made welcome as always and work carried…

Made welcome as always and work carried out in good time

13 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mick,

We appreciate your kind words about our team and the quality of our work.

Evans Halshaw Customer Services

Noté 3 sur 5 étoiles

Service

Took my car for its service, as part of the service they offered to hoover and wash it but upon return it hadn’t been touched and the locking wheel nut and service documents were found throughout the car. First time using Evan Halshaw for my Vauxhall service. Really friendly service team member Lee I think. They’re not the quickest at responding but good communication otherwise.

18 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Miss Hartley,

We understand your disappointment that the car wasn't cleaned as promised and that you found items misplaced.

We strive to provide a high standard of service and will certainly look into this matter to ensure it doesn't happen again.

We're glad you found Lee helpful and appreciate your feedback on communication.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

A great team

Evans Halshaw have a great team. From making the booking to picking up the car afterwards they are THE team I would choose to look after my car.

18 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Glenn,

We strive to provide exceptional service and it's wonderful to know that you felt well taken care of throughout the process.

We appreciate your kind words and are grateful for your business.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Visited without an appointment 18th…

Visited without an appointment 18th February to look at a car which my son bought and drove away that afternoon. We were looked after by Mohammed who was attentive, knowledgeable and made sure everything was as it should be. He’s a credit to the garage.

18 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Elizabeth,

Thank you for your kind review. We are thrilled to hear about your positive experience with our team.

We are proud of our commitment to providing exceptional customer service and are delighted that Mohammed was able to assist you with your purchase.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Had my car fixed under the warranty

Had my car fixed under what I thought at the time was an expensive warranty. However the fix far outweighed the outlay so a good investment. The staff
(especially Debbie) who should get a pay rise were very helpful. Great communication and professional. Many thanks 🙏

13 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Wayne,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the repair and that you found Debbie to be helpful and professional.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Quick and efficient.

Quick and efficient.

13 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Paul,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Brilliant service one again and as…

Brilliant service one again and as usual assisted me with my concerns on the vehicle, Thank you to all the service team and management

4 février 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mr Memon,

We're delighted to hear you had a positive experience and appreciate your feedback.

We're thrilled you found the service team and management helpful.
Evans Halshaw Customer Services

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