Evans Halshaw - Vauxhall Horsforth Avis 

623
TrustScore 4.5 sur 5

4,6

125 Low Lane, Horsforth, LS18 5PX Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After 3 years with a difficult finance car, Anthony and Kristian at Evans Halshaw really helped me out, found me the perfect family car with a fantastic deal. Will definitely recommend to others to us... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Another very disappointing experience with Evans Halshaw Horsforth and also had a bad experience with evans halshaw grimsby, in Horsforth we went in and firstly no one wanted to serve us initially. No... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just bought a used car from Evans Halshaw Horsforth. I am super happy with my new car and the service provided to me by Paul Sunter. He was attentive and found me exactly the car I was looking for w... Voir plus

Noté 5 sur 5 étoiles

Matthew Hopkins dealt with us from the start. From first visit Matthew was welcoming, helpful and honest without pushing for a sale. Our next visit with our Daughter for her first car, Matthew w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

  • 125 Low Lane, Horsforth, LS18 5PX, Leeds, Royaume-Uni

  • 0113 258 5577

4,6

Excellent

TrustScore 4.5 sur 5

623 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(623)

5 693 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Timing belt problem

After contacting numerous garages who couldn't get me in til middle of June vauxhall Horsforth got me in the very next day. Will who dealt with me kept me informed a.nd they did a great job. I will definitely use Horsforth again

21 mai 2025
Avis spontané
Logo de Evans Halshaw - Vauxhall Horsforth

Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Keith,

We're happy to hear that we could assist you so quickly when other garages had long waiting times.

We're glad that you were kept informed and that you were satisfied with our work.

Thank you for your positive feedback; we appreciate it.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Friendly and efficient

Friendly and efficient. Did what they said they would do. Have used them many times

19 mai 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Michael,

We appreciate your kind words and are so glad you were satisfied with our efficient service.

Thank you for your continued trust!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Friendly and efficient

Friendly and efficient. Excellent service.

13 mai 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi John,

We appreciate your kind words and are happy you had a positive experience.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service and not at all pushy

recently bought a new Vauxhall Corsa and had a brilliant experience from start to finish. Alistair was incredibly helpful throughout the whole process. He made everything so easy, was knowledgeable, and answered all my questions with clarity. It never felt pushy, just genuinely excellent service. I love my new car and would definitely recommend this place to anyone looking to buy. Thanks again Alistair :-)

16 mai 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Adam,

We're delighted you had such a positive experience purchasing your new Vauxhall Corsa.

We appreciate you mentioning how helpful Alistair was and that he made the process easy and informative. We'll be sure to pass along your kind words.

Thank you for recommending us!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Good service

Car collected from my work as arranged for its MOT. It was returned ASAP next day due to a very specific part needing to be ordered. Informed throughout the day on progress and work needing to be done by helpful video made by engineer and other messages - this is particularly helpful as I cannot answer the phone for most of the day. Payment also easy on-line. When you do speak to staff they are very helpful and friendly, whether it is on the phone or in person.

14 mai 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Judith,

We're happy to hear that the MOT collection and return went smoothly.

We appreciate that the updates, including the video, were helpful given your availability.

We're also glad the online payment was easy and that you found our staff helpful and friendly.

Thank you for your feedback.
Evans Halshaw Customer Services

Noté 1 sur 5 étoiles

Stay clear of this garage at all costs.

Stay clear of this garage at all costs.

Highly unprofessional throughout. Selling cars that are not fit for purpose and then reselling them before they have even rectified the faults.

They then make you wait an excessive amount of time for your money back

Shambolic from start to finish.

14 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Car was due its first MOT

Car was due its first MOT. The appointment was booked in advance. Due to disabilities the garage arranged for my car to be collected from home. I received links with a video of everything checked and the paperwork. I paid the relevant cost and the vehicle was delivered back to me, washed and cleaned too. I have used this garage for many years due to the service they provide. Staff are always helpful, smiling and accommodating.

12 mai 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Martin,

We're delighted to hear that you found our service convenient and efficient.

We appreciate your kind words about our staff and their commitment to providing excellent customer service.

We strive to make the MOT process as smooth and stress-free as possible for our customers, and we're glad that we were able to meet your needs.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Linda Brown service review

Will and Debbie on the service desk gave really great service really helpful and very efficient as per usual .Great experience would recommend this dealership every time.

30 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Linda,

Thank you for your kind words and 5-star rating!

We are thrilled to hear that you had a positive experience and that you were happy with the service you received from Will and Debbie.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Really good customer service from Ian…

Really good customer service from Ian in the service department. Kept me updated while they diagnosed and then sorted my engine issue. Courteous and professional.

24 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Stephen,

We're delighted to hear about your positive experience with Ian in the service department.

It's wonderful to know that he provided you with excellent customer service, kept you informed throughout the process, and resolved your engine issue.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service from the team…

Excellent service from Debbie and the workshop team. My car had a service and mot and some small repairs were carried out quickly and at a very reasonable cost. Debbie is friendly and helpful, and kept me updated whilst my car was there.

17 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Paul,

We are delighted to hear that you were happy with the service you received from Debbie.

We appreciate your feedback and are glad you found the service quick, efficient, and reasonably priced. We are committed to providing excellent customer service and are thrilled you would recommend us.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Took my car for its MOT and service

Took my car for its MOT and service, and as always the service was excellent. The service team are ace with regular friendly communication.

16 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Ashley,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Fantastic customer service team …

Having used this particular dealership for over 20 years, it never fails to impress me. Fantastic customer service team and excellent technicians. I have my van and car serviced and MOT done here and it’s always been great.

14 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi,

We are thrilled to hear that you have been a loyal customer for over 20 years and continue to be impressed by our service.

We appreciate your feedback and are proud of our customer service team and technicians.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Suspension fix

Debbie welcomed me and confirmed my booking.
She was very helpful getting my car checked over and the issue diagnosed. She told me the options and prices and got the whole job sorted in under 2 hours.

An altogether beneficial visit!! Thank you

Thank you

8 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi John,

It sounds like you had a wonderful time working with Debbie.

We appreciate you taking the time to share your feedback and recognising her dedication to providing excellent customer service.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service at Horsforth Leeds

Excellent service at Horsforth Leeds. Ben has been great, helpful friendly and professional. Sam was also friendly and helpful. Would definitely recommend 😊😊 H Hodson

1 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Helen,

We're thrilled to hear about your positive experience at Horsforth Leeds.

It's wonderful to know that you found both Ben and Sam to be helpful and friendly.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Dave Leadbitter

I am a driving Instructor working on a franchise. After recently resigning after many years I now have to purchase my own vehicle. This was a daunting prospect for me. I was apprehensive and needed help.
On entering Evans Halshaw Horsforth, I was made to feel welcome and within a few minutes was sitting down to discuss things.
Max was patient, friendly and knowledgeable. He spoke to me like a person rather than a potential customer which was exactly what I needed. At no point did I feel rushed or pressured into making a decision. Max was very professional and the whole process was a lot easier than I had anticipated.
After leaving though a few questions came to me as they do, and the following morning I returned with a couple of things I needed to clarify.
This time I was greeted by Sam who I had also met the previous day. He immediately sat down with me, listened to my concerns and took time to reassure me. Again nothing was too much trouble.

I would like to say a big thank you to both Max and Sam for making what I had expected to be a "stressful situation" into an easy one. They are a credit to your company. I was happy to sign up for my new car and will be excited to pick it up very soon.
I would 100% recommend Evans Halshaw Horsforth to anyone, including my learners and I look forward to dealing with you in future.
Many Thanks,
Dave Leadbitter

4 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Dave,

We truly appreciate your kind words and detailed review.

It's wonderful to hear that your experience at Evans Halshaw Horsforth was so positive, especially during such a significant decision.

We're thrilled that you felt welcomed and supported throughout the process, and that Max and Sam were able to provide the guidance and reassurance you needed.

We're delighted that Max and Sam were able to create a comfortable and supportive environment for you, and that you felt confident in your decision.

We're proud of our team's commitment to providing exceptional customer service, and we're grateful for your recognition of their efforts.

We look forward to welcoming you back soon for your new car pickup and wish you all the best in your future endeavors.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Friendly and professional

My car went into the Horsforth branch for mot,service and a repair.unfortunately more repairs were needed but this was explained clearly to me by Debbie and the online video was very helpful too.3 visits were required but the pickup/drop off service was a bonus and appointments were booked at appropriate times for me.all personnel from Debbie to Bob to the mechanics were friendly and professional and my car was returned having had a clean.its a pleasure dealing with the Horsforth team ,Thank you all.

2 avril 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mrs Egler,

We appreciate your kind words about our team, particularly Debbie, Bob, and the mechanics, for their friendliness and professionalism.

We understand that needing additional repairs can be frustrating, but we are glad that Debbie was able to explain everything clearly and that the online video was helpful.

We are also pleased that you found our pickup/drop off service convenient and that appointments were booked at times that worked for you.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Really friendly and helpful staff in…

Really friendly and helpful staff in all areas

27 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Jill,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Cars first servicw…

Made very welcome and got car sorted first service

28 novembre 2024
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi James,

Thank you for your kind words!

We are delighted to hear that you had a positive experience.
Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Great experience at Evans Halshaw…

Great experience at Evans Halshaw Horsforth. Sam & Eleanor were very knowledgeable and helpful. Will buy a car from these again.

25 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Mr Barber,

It's wonderful to know that Sam and Eleanor provided you with such knowledgeable and helpful service.

We appreciate your kind words and are delighted that you're considering buying a car from us again.

Evans Halshaw Customer Services

Noté 5 sur 5 étoiles

Excellent service

I scheduled an appointment for a test drive, and I found Max to be exceptionally friendly. His approach greatly facilitated my decision-making process regarding the purchase of my vehicle today. He was not pushy, allowing me to consider my options at my own pace. Max provided clear and comprehensive information, and the car was prepared for me the following day. Overall, the service was smooth, efficient, and pleasant, which led me to decide to add the service plan as well. Well done Max 👏

14 mars 2025
Avis spontané
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Réponse de Evans Halshaw - Vauxhall Horsforth

Hi Kulvinder,

It's wonderful to hear that you had such a positive experience with our team, especially with Max.

We appreciate your kind words and are glad that Max's friendly and helpful approach made your decision-making process easy. We're also delighted that you decided to add the service plan.

We strive to provide excellent customer service, and we're happy to hear that we met your expectations.

Evans Halshaw Customer Services

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