Great product, exactly the peace of mind I was looking for. You may not realise the fact that without your insurance, a rider second guesses if the ride they are planning can be carried out. Knowing t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Web site gives very little information about renewal and it seems difficult to manage the process. My policy renewed before renewal date which an email warned me about but I would prefer to be able to... Voir plus
I've used Eversure a few times now, and the process of setting up the insurance has always been smooth and easy. I had to claim on my recent trip, and I was really impressed with how easy it was and h... Voir plus
L'entreprise a répondu
In fairness, my wife is the person who I have trusted in finding my camera insurance, and I totally trust her judgement. I have purchased my insurance from eversure for a few years now, I feel the pri... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Compagnie d'assurance pour caravanes et mobilhomes
- Compagnie d'assurance de vélos
- Courtier d'assurances
- Compagnie d'assurance
À propos de Eversure
Écrit par l'entreprise
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Coordonnées de contact
Bury Street 1-3, GU2 4AW, Guildford, Royaume-Uni
- https://www.eversure.com/contact.aspx
- www.eversure.com
4,3
Excellent
876 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Eversure
Hi,
We're glad you're happy with our service. Thank you for taking the time to share your positive experience with us.
Kind regards,
Anna
Seriously dodgy company!
Seriously dodgy company! They took money from my bank account without permission and have failed to acknowledge my complaint or refund my money.
10 avril 2026
Réponse : Eversure
Hi Craig,
Thank you for your feedback. We’re sorry to hear your concerns.
We responded on 11th April to confirm the policy auto-renewed in line with the agreed terms, and a renewal invitation was sent in advance. The policy has now been cancelled and a full refund issued, which should arrive within 3–5 working days.
Kind regards,
Chloe
Réponse : Eversure
Hi Dave,
We're happy to hear that your renewal process was straightforward. Thank you for your feedback.
Kind regards,
Anna
Very easy and great price
10 avril 2026
Réponse : Eversure
Hi,
We're happy to hear that you found it easy and affordable. Thank you for your feedback!
Kind regards,
Anna
Easy to manoeuvre through website.
10 avril 2026
Réponse : Eversure
Hi William,
We're happy you found our website easy to use. Thank you for your feedback!
Kind regards,
Anna
A very simple process
A very simple process. You reminded me about the bike insurance being due and quoted me a price to renew it. As I was happy with your quote, I just let the policy renew automatically. Perfect. You can’t get better than perfect! Thank you
4 avril 2026
Réponse : Eversure
Hi Jan,
We're happy to hear that the renewal process was simple and convenient. It's great to know you were satisfied with the price and the automatic renewal. Thank you for your perfect feedback!
Kind regards,
Anna
Excellent service
As this was an auto renew of my policy, it was very easy, documents arrived early and are easy to understand.
7 avril 2026
Réponse : Eversure
Hi Barry,
We're happy to hear that your auto-renewal was easy and that you found the documents clear. Thank you for your positive feedback.
Kind regards,
Anna
Réponse : Eversure
Hi Paul,
We're happy to hear that you had an easy experience and found our price good. Thank you for your feedback!
Kind regards,
Anna
Réponse : Eversure
Hi Maria,
We're glad you found our website easy to use. Thank you for your positive feedback; we appreciate it.
Kind regards,
Chloe
Réponse : Eversure
Hi Gail,
We're happy the Eversure website was easy to navigate and that you found our prices good. Thank you for your feedback.
Kind regards,
Anna
Réponse : Eversure
Hi,
We appreciate your feedback and are glad we could help you efficiently.
Kind regards,
Anna
Eversure Insurance were the quickest…
Eversure Insurance were the quickest and most straight forward at quoting. When I called the CS team to ensure I had the right level of cover, the phones were answered quickly and the CS Advisor was knowledgable, took security seriously and was polite. Really great service from Eversure Insurance!
19 mars 2026
Réponse : Eversure
Hi,
We're happy to hear that you found our quotation process quick and straightforward. It's great to know our team was knowledgeable and polite when you called. We appreciate your positive feedback!
Kind regards,
Anna
After the initial disappointment with…
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
7 avril 2026
Réponse : Eversure
Hi,
We're happy to hear that we could resolve the premium issue to your satisfaction. Thanks for the feedback.
Kind regards,
Anna
Réponse : Eversure
Hi Tanya,
We're happy the Eversure website was easy to use and that everything was clearly explained. We appreciate your positive feedback.
Kind regards,
Anna
Renewed my policy without my consent
Renewed my policy and took money from my account without my consent. Took 2 emails and online chat to be able to cancel. Still waiting for a refund
5 avril 2026
Réponse : Eversure
Hi Richard,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with the automatic renewal.
Our annual policies are set to renew automatically, and we do send a reminder in advance so customers have the opportunity to make any changes before payment is taken.
That said, we understand this can still be frustrating, and we apologise for any inconvenience caused.
We can confirm that this has now been resolved by our team, and your refund is on its way. We also apologise for the delay in our response due to the Bank Holiday closure.
Kind regards,
Chloe
Réponse : Eversure
Hi,
We're happy to hear that our services provide you with peace of mind. Thank you for your feedback.
Kind regards,
Anna
Easy website to use…thanks
7 avril 2026
Réponse : Eversure
Hi Clifford,
We're happy to hear that our website was easy to use. Thank you for your positive feedback.
Kind regards,
Anna
Purchased insurance for my mtb on line…
Purchased insurance for my mtb on line - process was easy and quick - appears to be good value - as always with insurance policies you only find out how good they really are when you make a claim - so hopefully I won’t find out !
3 avril 2026
Réponse : Eversure
Hi Andrew,
We're happy to hear that the online insurance purchase for your MTB was easy and quick. If you do need to make a claim, we'll be here to help.
Kind regards,
Anna
Unfair Refusal of Breakdown Recovery Claim
I was denied/refused reimburse my breakdown recovery costs following an incident on 1 April 2026 in Tongue, Scotland.
At the time of the incident, my vehicle had left the road and was immobilised. I contacted Eversure to arrange assistance and therefore complied with the requirement to initiate a callout. While I was attempting to progress this, a local resident contacted a nearby garage who attended promptly due to the circumstances and location.
Your refusal relies on the assertion that the recovery was not arranged through your callout process. However, this position is not supported by a clear or transparent term in the policy. While the policy refers to recovery being arranged as part of an initial callout, it does not clearly state that reimbursement will be refused in circumstances where:
the policyholder has already contacted Eversure, and
recovery is carried out in an urgent situation before arrangements are finalised.
Furthermore, I understand that Eversure subsequently contacted the same recovery garage. This raises serious questions about the consistency and fairness of your position, as it suggests the recovery provider was acceptable and effectively recognised.
Under the Consumer Rights Act 2015, contractual terms must be fair and transparent. Any ambiguity must be interpreted in favour of the consumer. In this case, the application of your policy appears both unclear and unfair, particularly given that I acted reasonably and in good faith in a potentially unsafe roadside situation.
Requesting others beware of tricky policy wording and not to fall for cheap price like me. I will go for trustwordy breakdown recovery companies who can fulfill the claim though i may need to pay double.
1 avril 2026
Avis spontané
Réponse : Eversure
Hi there,
Thank you for bringing this to our attention. We’re sorry to hear about your breakdown experience in Scotland and understand how frustrating this must have been.
We also appreciate your concerns regarding the policy terms and your claim. We’d like to look into this further - a member of our team will be in touch with you shortly to discuss this in more detail.
Thank you again for your feedback.
Kind regards,
Chloe
easy and straightforward!
straightforward to navigate and understand what you're covered for and a reasonable offer for what is included!
7 avril 2026
Réponse : Eversure
Hi Daisy,
We're happy to hear that you found our services easy to navigate and understand. We appreciate your feedback on our coverage and reasonable offers. Thanks for your review!
Kind regards,
Anna
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