I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Voir plus
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Lisez les avis des autres
I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... Voir plus
L'entreprise a répondu
Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... Voir plus
L'entreprise a répondu
I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Coordonnées de contact
McKinnon Street 3100, 75201, Dallas, Etats-Unis
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,2
Moyen
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great custer service
Marco answered all questions and helped me understand in detail how the company works. He also provided me with better financial options and ideas on what is covered in servicing my Vehicle.
22 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative took the time to answer all of your questions and clearly explain how our company works. It’s great to know he also helped you understand your coverage and offered better financial options for servicing your vehicle. We truly appreciate your feedback and your trust in us!
-The Everything Breaks Team
Good servoce by rep Marco
21 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative provided you with good service. We truly appreciate your feedback and your trust in us!
-The Everything Breaks Team
Marco was very helpful with my…
Marco was very helpful with my situation.
20 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review! We’re happy to hear that our representative was very helpful in assisting you with your situation. We appreciate your feedback and your support!
-The Everything Breaks Team
Satisfecha
Aunque no estoy muy convencida de esta compañía y por sus operadores aún tengo un poco de fe en esto. El señor marco ayuda de una manera más empatico y comprensible y ayuda a buscar solución y que uno no se vaya decepcionando.
20 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your feedback and for the 5-star review. We appreciate your honesty and are glad to hear that our representative provided empathetic, understanding support and worked to find a solution for you. Your experience matters to us, and we value the opportunity to continue improving and earning your trust.
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative was able to answer your question and provide helpful support. We appreciate your feedback and your trust in us!
-The Everything Breaks Team
Everything Breaks is trash
Everything Breaks is a classic fly-by-night insurance company. Communication is terrible, follow-through is nonexistent, and customer service is outright horrible. Getting anyone to respond is a struggle, and when they do, it’s excuses instead of solutions.
The manager, Cley Hudson, was especially unhelpful and dismissive. There was no sense of accountability or urgency, just constant frustration and wasted time. This company does not value its customers and does not operate professionally.
If you’re looking for reliable insurance or even basic customer service, look elsewhere. Dealing with Everything Breaks was a mistake.
8 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for your feedback. We take concerns like this seriously; however, after reviewing our records, we are unable to locate a customer account matching the information provided. At this time, we are also unable to verify the situation described.
We would appreciate the opportunity to look into this matter further. Please provide additional details such as the name on the contract, phone number, or policy number so we can properly review and address your concerns.
We are committed to providing professional service and value transparency and accountability. Once we receive more information, we will gladly investigate and respond accordingly.
-The Everything Breaks Team
Marco was great helping me out with my…
Marco was great helping me out with my account
19 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was great and helpful with your account. We truly appreciate your feedback and your support!
-The Everything Breaks Team
Brandon was very helpful and polite in…
Brandon was very helpful and polite in helping me out!
16 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re so glad to hear that our representative was helpful and polite while assisting you. We truly appreciate your kind words and your support!
-The Everything Breaks Team
Marco 6190 Marco was great today…
Marco 6190 Marco was great today solving my issue with my policy!
15 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative did a great job resolving the issue with your policy. We appreciate you taking the time to share your experience and will be sure to pass along your kind feedback to him.
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative was very knowledgeable and able to assist you. We truly appreciate your feedback and will be sure to share your kind words with him.
-The Everything Breaks Team
ROD HICKS
ROD HICKS: is amazing. Very helpful man , very nice man. Gets the job done in a fast , respectful and consistent manner. Absolutely flattered with how I am treated and how awesome Mr.Hicks is. Thank you Rod BAILEY
13 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you so much for your outstanding 5-star review! We truly appreciate you taking the time to share your experience with our representative. He is an incredible asset to our team, and we’re thrilled to hear how helpful, respectful, and efficient he was throughout the process. Your kind words mean a lot to us, and we’ll be sure to share this praise with him. Thank you for your trust and support!
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review! We’re so glad to hear that our representative did a great job. We truly appreciate your feedback and will be sure to pass along your kind words to him.
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review! We’re delighted to hear that our representative provided excellent service. We’ll be sure to pass along your kind words to him—he’ll be thrilled to know his efforts made a positive impact!
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review! We’re happy to hear that our representative provided perfect service. We truly appreciate your feedback and your support.
-The Everything Breaks Team
Muy buen servicio de parte de marco.
Muy buen servicio de parte de marco.
12 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you so much for your 5-star review! We’re happy to hear that our representative provided you with very good service. We truly appreciate your feedback and your support.
-The Everything Breaks Team
Deborah was extremely helpful in…
Deborah was extremely helpful in assisting me.
8 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re delighted to hear that our representative was extremely helpful and provided excellent assistance. We truly appreciate your feedback and your trust in us.
-The Everything Breaks Team
Réponse de Everything Breaks
Thank you for the 5-star review! We are glad our representative did a great job, and we appreciate you taking the time to share your feedback. We’re glad you had a positive experience!
-The Everything Breaks Team
1 star is 2 too many
My heater stopped working mid-November. Since the shop didn't accept EB (SMART GUYS!), I had to pay $700 out of pocket to replace the blower motor & resistor. I had to finance it, because I'm on a fixed income and don't have that kind of money lying around. I'd paid almost that much for my premiums already, and called trying to cancel. It was the weekend, so of course there was no one who could do the cancellation. Ok, fine. Another $100 charge hits, I decide maybe it's worth keeping for some other repairs I might need down the line.
3rd week of December, heater stops working again. I take it back to the shop, they check their work and the replacement parts are fine, so they advise it may be an electrical issue, outside their wheelhouse. So I make an appointment with the dealership for Friday, 1/2/2025 at 8 AM. Give the service advisor my EB info, then never hear back all weekend. Call at 10:30 AM today 1/5, service advisor tells me it's the TIPM that's bad ($2200), and a couple other issues I should take care of, totalling over $4300. Tells me he'd only just now finally heard back from EB and they're covering EXACTLY NOTHING. 🤬 Furthermore, it may take WEEKS to get the TIPM.
I take care of my 91 year old mother. We live out in the desert and I CANNOT be without transportation for a month! I figure, maybe I can get a rental car through EB, since I've now paid them at least $800 and have gotten nothing but frustration and crap customer service. That does NOT seem to be an outrageous request to anyone with an ounce of integrity and an actual commitment to customer service.
Call EB, tell them my issue. OF COURSE they don't cover car rentals if the work being done isn't covered. I'm FURIOUS. I tell the guy I want to talk to someone NOW. He says it's better for me to get a call back ("It could be in just a few minutes, but within 24 hours") instead of waiting on hold. That was 2+ hours ago.
So now I'm gonna call and cancel, tell them to refund my premiums since now I've got to rent a car for who knows how long AND pull 4 grand out of my ass somehow to fix my van, because these people are SCAMMERS who sell a "bumper to bumper" warranty but as all these 1⭐ reviews are testament to, will find ANY reason not to cover the work.
Edit to add: The app is non-functional and the website is useless.
Post-scammer reply edit: Now I must PAY to cancel this contract, which has covered exactly NOTHING, EVER. Funny how quickly they respond to bad reviews, but not to actually being HELPFUL. Zero stars, RUN AWAY.
IT'S A GRIFT! DO NOT RECOMMEND!
3 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for bringing your concerns to our attention. We understand how stressful vehicle issues can be, particularly when reliable transportation is essential, and we appreciate the opportunity to clarify this matter.
In November, the customer contacted us to inquire whether the A/C blower motor would be covered. At that time, the customer was advised that repairs may be performed at any licensed repair facility of their choosing, provided the facility completes a diagnosis and contacts us directly to initiate a claim prior to repairs being made. We did not receive any call from a repair facility to open a claim for the blower motor repair. We will however review the claim for possible reimbursement if the customer provides a copy of the repair order for review.
Please submit a copy of the paid repair order to our attention. Make certain it contains details of the covered vehicle and the repair cost. We will verify claim eligibility and confirm the cast is within industry standards. We will refund the approved amount as a one-time exception. It is important that all future claims are reported to the claim department as outlined in the service contract.
Regarding the subsequent dealership diagnosis, a claim was submitted for review. After evaluating the findings, the Totally Integrated Power Module (TIPM), belt tensioner, idler pulley, and engine mounts were determined to be non-covered components, as they are not listed under the “What Is Covered” section of the contract. As such, the claim was denied in accordance with the policy terms.
Rental vehicle benefits are only available when repairs are associated with a covered claim. Since the diagnosed repairs were not eligible for coverage, rental assistance could not be authorized.
We regret the frustration this situation has caused and encourage the customer to contact our Member Services Department if they wish to submit documentation for reimbursement review or discuss cancellation options in accordance with the policy guidelines. We remain committed to reviewing any eligible documentation provided and assisting within the terms of the contract.
-The Everything Breaks Team
Great Service from Rod Hicks
I made a claim on behalf of my customer and Mr. Rod Hicks was very helpful along the claim process. I was able to give the good news to the customer that the repairs would be covered, and as soon as the repairs were done Mr. Hicks called to pay for the repairs. We were able to keep our customer satisfied and build a relationship with Everything Breaks. Thank you Rod.
5 janvier 2026
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was helpful throughout the claims process and ensured timely payment once repairs were completed. It’s great to know this resulted in a satisfied customer and a positive working relationship. We truly appreciate your partnership and kind words.
-The Everything Breaks Team
Marco help me keep my warranty in was…
Marco help me keep my warranty in was calling to cancel but Marco saved me an my wife from not having our warranty with Everything Brecks , I can rest with ease now driving my car because Marco help us keep the warranty thanks for a Merry Christmas Marco
18 décembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our representative was able to help you and your wife feel confident about keeping your warranty with Everything Breaks. Knowing you can drive with peace of mind means a lot to us. We truly appreciate your kind words and wish you a very Merry Christmas as well!
-The Everything Breaks Team
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