I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Voir plus
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Lisez les avis des autres
I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... Voir plus
L'entreprise a répondu
Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... Voir plus
L'entreprise a répondu
I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Coordonnées de contact
McKinnon Street 3100, 75201, Dallas, Etats-Unis
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,2
Moyen
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Marco got me 2 months deferred payments…
Marco got me 2 months deferred payments for my truck that was totaled last night.
21 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re very glad our representative was able to help by arranging two months of deferred payments after such a difficult situation. We appreciate you taking the time to share your experience, and we’re here for anything else you may need moving forward.
-The Everything Breaks Team
Total bait and switch once you need help
Total bait and switch once you actually need to use it! The reps are GREAT! Very empathetic and supportive, patient a knowledgeable…truly the best in class, and they really do care!!!! It’s just too bad that the product is so impossible to use. After unauthorized amount was charged to my bank account for months by “Line 5”. I tried to cancel. Crystal convinced me to use it and that I ought to take my car to the dealership since it would be covered anyway…fast-forward my car has now been at the dealership for a month and I have been without transportation severely jeopardizing my job. It took me getting on a three way call with EB and the dealership to get even an acknowledgement of a claim (Keenan’s idea and a good one !!!). once filed (again! - original was day I brought to shop), it only took an hour to deny the entire claim. That is one month I’ve been without a vehicle for absolutely nothing!!!!! this severely jeopardized my job and inconvenienced my entire life. Please contact me if you’ve had a similar experience. I have already submitted to BBB. They are kicking people who are already down. It is so cruel. I put the contract and the invoice from the dealership into AI and AI basically says they are deliberately misleading: check back. I will add that verbiage later when I figure out how to upload an image.
21 octobre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to share your concerns. We understand how frustrating it can be to deal with vehicle repairs and conflicting information from a repair facility, and we sincerely apologize for the inconvenience this caused.
After reviewing your account, call notes, and the complete claim file, we confirmed that the repairs recommended by the dealership were not eligible for coverage under the service agreement you purchased. The components diagnosed—including the oil pressure sensor and pigtail, thermostat, fluid exchange, catalytic converters, and the A/C blower motor and resistor—are not listed as covered items in the contract. For this reason, the claim was denied in accordance with the terms of the agreement.
We also understand your frustration with being told by the dealership that they were “waiting on Everything Breaks.” Our records show that no claim had been submitted to us during those earlier visits. The first claim was not received until the repair facility filed it during the three-way call, which appears to have contributed to the delays and confusion.
Regarding billing, the Line5 charge was the monthly installment for your agreement. Line5 does not process unauthorized transactions; they bill only what was approved at enrollment. We recognize that the name may appear unfamiliar on a statement, which may explain the concern.
Your feedback about your interactions with our representatives is appreciated. They provided the contract upon request and clarified coverage based on the plan purchased. While we understand this was not the outcome you were hoping for, the claim decision was based strictly on the coverage outlined in your agreement.
At this time, the claim remains denied, and we stand by this decision based on the contract terms.
Thank you again for bringing this matter to our attention.
Upgraded from two stars to four stars
I upgraded this from a two star to a four-star since the time I put this in myself and the Midas GM were pushing the claims department pretty hard to get it going. When I was told 24 to 48 hours that time frame was just unacceptable as I'm stuck paying for hotels. Once we were able to get directly to the claims person they were able to process what they would pay for and so now my Jeep is getting worked on and be ready tomorrow morning. Props to whoever was monitoring these reviews that you responded. If your emergency breakdowns take 24 to 48 hours you either got to shorten that time or educate your Frontline staff that breakdowns can be processed within a shorter period of time.
17 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for taking the time to update your review—we truly appreciate it. We’re glad we were able to work with you and the Midas team to get your claim moving and your Jeep back in the shop. We understand how stressful and costly delays can be, especially when you’re dealing with hotel expenses, and we apologize for the frustration you experienced.
Your feedback about communication and timelines is extremely valuable. We are actively reviewing your comments to ensure our frontline team is better prepared to guide customers during breakdown situations and to improve the overall turnaround time where possible.
Thank you again for giving us the opportunity to make things right, and we’re happy to hear your vehicle will be ready soon.
-The Everything Breaks Team
Thank you for sharing your feedback, and we are sorry for the frustration this experience caused. We understand how stressful it is to have your Jeep down—especially when timing and transportation are critical. We appreciate you taking the time to explain what happened. Your experience is important, and feedback like this helps us identify where the process can be improved so customers aren’t left in difficult situations.
We would be happy to look into this further if you could provide your name or policy number for reference.
-The Everything Breaks Team
All I can say about this company…is thumbs down👎🏿
All I can say about this company everything breaks do not do not purchase any warranty with them they are liars I feel like they scammed me been paying my payment since April 2024 now that I need help with my car of course they’re only gonna cover a certain amount They’re just horrible please I mean I could’ve even understood that but they don’t even call you back about your claim my car has been sitting in the shop since November 3rd talked to one guy thought he was really gonna help me which lied to me too never called me back or emailed me back anyway if I could prevent anybody else from going through what I went through please please do not purchase a policy with Everything Breaks.
3 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for bringing this matter to our attention. We regret the inconvenience you experienced and appreciate the opportunity to clarify the situation.
Our records indicate that the repair facility you selected required parts to be purchased directly from Nissan. Under the terms of your service contract, we are required to source parts through our approved suppliers whenever available. These may include new, remanufactured, or used parts of like kind and quality. Because Nissan declined to accept parts from third-party suppliers, we were unable to proceed with the repair at that specific location.
Regarding the $185 charge, this was the facility’s diagnostic fee. This fee would have been covered as part of your claim had the repair been completed and paid.
We also reviewed your billing history and confirmed that a refund was issued to your credit card for the duplicate charge that occurred in August 2025.
Our goal is to provide transparent communication and reliable service, and we remain committed to assisting you. If you are willing to take your vehicle to a repair facility that accepts parts from our approved suppliers, we would be happy to continue processing your claim.
Thank you again for the opportunity to address your concerns.
Réponse de Everything Breaks
Thank you for the 5-star review! We’re happy to hear that our representative was a helpful guide for you. We appreciate your feedback and are always here if you need anything!
-The Everything Breaks Team
Deborah helped me with my problem
Deborah helped me with my problem. She was very helpful and explained everything.
10 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was able to help and clearly explain everything. We appreciate your feedback and are always here if you need assistance!
-The Everything Breaks Team
Mr Rob Hicks was a joy to talk to
Mr Rob Hicks was a joy to talk to. He made that everything was good and he also has a great sense of humor! Thank you so much for you assistance today 11/07/25 I truly hope you guys have a great day and weekend!!
7 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re delighted to hear that our representative made your experience enjoyable and brought some humor along the way. We appreciate your kind words and hope you have a fantastic day and weekend as well!
-The Everything Breaks Team
Jessica White made my experience fantastic. She was super professional.....even to the point of actually establishing a relationship with me. She is definitely an asset to your team.
Jessica White made my experience fantastic!~ Total professional!
7 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re thrilled to hear that our representative made your experience fantastic and took the time to build such a positive connection. She’s truly an asset to our team, and we appreciate your kind words!
-The Everything Breaks Team
Crystal broke down my coverage I am so…
Crystal broke down my coverage I am so impressed with the service I received today . Made me feel like the company really cares, They are there to help
6 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for the 5-star review! We’re so glad to hear that our representative explained your coverage clearly and made you feel valued. We appreciate your feedback and are always here to help whenever you need us!
-The Everything Breaks Team
Marco…
Marco…. Muy atento y comprensible con el cliente lo recomiendo me ayudo mucho con mi cuenta
6 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review and for your feedback! We are happy to hear that our representative was attentive and understanding, and that he was able to assist you with your account. We truly appreciate your recommendation!
— The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review and providing your kind words! We are happy to hear that our representative provided excellent service and that you had a positive experience. We truly appreciate your feedback!
— The Everything Breaks Team
Mi esperiencia con el representante en…
Mi esperiencia con el representante en idioma español carlo fue genial muy amable el señor marco
6 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review and for sharing your feedback! We’re so glad to hear that your experience with our Spanish representative was excellent and that he provided kind and helpful service. We truly appreciate your comments!
— The Everything Breaks Team
MARCO me ayudó pero no estoy interesado…
MARCO me ayudó pero no estoy interesado gracias
3 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review! Thank you for your time, and we appreciate you speaking with our representative. If you ever change your mind or need assistance in the future, we’ll be happy to help.
— The Everything Breaks Team
Marco was very knowledgeable and and…
Marco was very knowledgeable and and attentive to my needs
3 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review and for your feedback! We’re delighted to hear that our representative was knowledgeable and attentive to your needs. We truly appreciate you taking the time to share your positive experience!
— The Everything Breaks Team
My elderly mother purchased a vehicle…
My elderly mother purchased a vehicle service policy from a company called Everything Breaks. She paid her monthly premiums as required. When her vehicle needed repairs, the company denied coverage because she did not have an oil change done by a “licensed maintenance facility” during the eight months she owned the vehicle.
This requirement was never made clear at the time of purchase. Most people perform oil changes themselves or use small local shops that are not “licensed facilities.” Miraculously she did actually get an oil change and save the reciept and submitted it. Now they say she reported the wrong mileage intially, without emphasizing the importance of being exact, current mileage is 5000 miles less than she estimated when she started her coverage. The company’s refusal to cover repairs seems like an unfair and deceptive practice — taking money for a policy but then using unreasonable technicalities to deny legitimate claims.
Contract# Ebepa000455
1 novembre 2025
Avis spontané
Réponse de Everything Breaks
We’re truly sorry to hear about this experience. At Everything Breaks, we take concerns like these very seriously—especially when it involves the well-being of a loved one. Unfortunately, we’re unable to locate an account under the name listed in this review, and no contract holder or account number was provided.
If this is regarding an actual account with us, we genuinely want to help. Customer care is our top priority, and we’d appreciate the opportunity to look into this properly.
Thank you for providing the policy number. The contract was registered with a starting mileage of 130,000. However, the reported claim lists the vehicle mileage as 128,539. The service representative has requested that the contract holder provide service records or other documentation to help verify the correct starting mileage. Someone from our claims department will be contacting Ms. Blackburn about the repair.
We acknowledge the customer’s frustration and appreciate their understanding. However, we are obligated to follow the same contractual provisions for all policyholders.
The repairs have not been denied, and the claim has been approved. We simply requested verification of the vehicle’s current mileage and maintenance records, such as oil change receipts, in line with the policy requirements.
Per the service contract, customers are required to maintain proper documentation and verifiable receipts from the vehicle’s original purchase date. These records must include the year, make, and model of the vehicle, the Vehicle Identification Number (VIN), the current mileage at the time of service, and the date on which the maintenance or repairs were performed.
These documentation requirements are in place to ensure that all covered components have been properly maintained over time, which is essential for validating future claims. In this case, a mileage discrepancy was identified between the mileage reported at the time of contract purchase (130,000 miles) and the mileage at the time of claim (128,539 miles). To clarify this inconsistency, we requested a copy of a maintenance record to better determine the accurate mileage at the time the policy was purchased.
We encourage all customers to retain verifiable maintenance and repair records to help ensure that covered claims can be reviewed and processed efficiently in the future.
Very helpful Marco was and helped me…
Very helpful Marco was and helped me get my ach account
3 novembre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review and your feedback! We’re glad to hear our representative was very helpful and assisted you in getting your ACH account set up. We appreciate you taking the time to share your positive experience!
— The Everything Breaks Team
Mr keenon was very professional he…
Mr keenon was very professional he took care of issues definitely was satisfied with his help and knowledge of my needs
31 octobre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your kind feedback! We’re happy to hear that our representative provided professional and knowledgeable assistance and was able to address your needs. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Réponse de Everything Breaks
Thank you for your 5-star review and sharing your feedback! We are glad to hear that our representative was patient and provided good service. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Everything Breaks Representee Assistance
Miss Higgins was courteous and professional
and showed sincere interest in resolving my issues
She demonstrates how customer service should be !
31 octobre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review and sharing your feedback! We’re delighted to hear that our representative provided courteous and professional service and took genuine interest in resolving your concerns. We appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
Marco was able to assist me in exactly…
Marco was able to assist me in exactly what I needed. Great job Man thank you, Marco.
30 octobre 2025
Avis spontané
Réponse de Everything Breaks
Thank you for your 5-star review! We’re thrilled to hear that our representative was able to assist you with exactly what you needed! Thank you for your kind words and for recognizing his great work — we’ll be sure to share your appreciation with him. Your appreciation means a lot and we appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
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