Everything Breaks Avis 

Darlene was great and helped me get my subscriptions cancelled
. Thanks Darlene

I had an emergency arise, and it has financially disturbed the Apple cart so to speak, and I called and spoke to Darlene and she was able to assist me so that I could still keep my coverage and not have the weight of the world on me right now. I truly appreciate her kindness and her compassion. Thank you so much for having the best employees.

I purchased a whole house and auto policy and everytime I called I was told they didn't cover that. I cancelled the policy 3 times in 90 days and it didn't get done and I was still billed. I stopped that from happening again. the company doesn't rate even one star but that's the lowest I can go

Es una, empresa muy buena da buenos productos de aseguranza para los vehículos y en un futuro estaré trabajando con ellos de nuevo.

Darlene was great and well spoken

Debra was kind and courteous about helping me to save money on my contract on my 2017 RAV4. Thank God for everything breaks. Keep up the great work thanks

Roberto help me a lot

The representative Robert was very helpful in providing me information about my claim he was great, patient and knowledgeable but as I read I pray that all goes well with my claim. I have been following all their steps and it's becoming scarey but I will have faith that this company will stand up to their end as I will do the same. Will update my progress

Was super worried about filing a claim due to mixed feelings regarding warranty companies, as well as the reviews. But I was back in my car in no time. Car wouldn’t start, called for a tow, took it in on Monday and had my car back by Friday. Spoke with a few representatives from the company and they were transparent. Great service provided. Definitely recommend!

I spoke to 4 individuals (with no hold times) and got all my questions handled
Appropriately. They agreed to refund the part of the coverage that I did not need, and EVERYONE I spoke to
Was very pleasant.👍😊

I filed a claim on August 18th. I never heard from any representative following up to see how to help. I paid for the deluxe package, but the rental car process was more of an inconvenience added to the frustration of the process of waiting 24-48 before an inspector can verify the repair needed. It was more like 72 hours with my car sitting in a shop from Monday to Thursday, while Everything Breaks sent emails to the repair shop. To add, insult to injury, we sold the car and purchased another with the manufacturer's warranty included, therefore we cancelled Everything Breaks (it was no longer needed). Well, they went to a special clause and found a way to charge me $75 for cancelling. So, not only did they not fix my car, they never contacted me regarding a claim being filed, but still wanted a $75 fee for cancelling. All while, I paid a down payment plus months of billing. Not fair to me. At this point, I rate this company a scam or a real shady business that you should NOT trust.

My inquiry was handled professionally with ultimate courtesy and professionalism to my satisfaction.

I was in a financial situation and I called to cancel and helped me do oi wouldn't lose my coverage...Thanks and Thank you Abraham!

After my repairs were made to my vehicle, everything breaks paid the mechanics shop for their work that they did.

Customer service representative Darlene was very helpful at helping me sort out an issue I was having with this company. At least, I hope this time they were taken cared of or else I will update this review and let y'all know.

⭐️⭐️⭐️⭐️⭐️
I had the absolute pleasure of working with Crystal at Everything Breaks. She went above and beyond in helping me understand my benefits and resolving an issue I was having. Not only was she incredibly knowledgeable, but she was also beyond friendly. She sounded happy, was so easy to talk to, and even laughed with me along the way. Crystal turned what could have been a difficult and stressful situation into a positive, pleasant experience. Customer service like hers is rare—I truly appreciate her help!

I've had an auto policy for over a year and fortunately haven't needed to file a claim; I purchased a home policy five months ago and was overcharged for my July payment; I have made SEVERAL phone calls since the end of July and have had promises of a refund for the overpayment SEVERAL times; some of the customer service reps I spoke with were rude and argued with me; I have had several reps hang up on me; as of today, I still don't have a refund; Everything Breaks is unprofessional, unethical and corrupt.

They suck. Tried to cancel by email and phone and they are still sending me late notices. A total scam. Don't get sucked in

The price I was quoted was great. Then I got an email from "Line 5" out of the blue, who, I found out handles payments. Line 5 told me that was incorrect, that I will be paying a total of over 2000, over 35 months of $75 a month. Their advertisement boasts there is no middle man (then what is LIne 5) and no hidden charges ($20 more than what was quoted). I told Line 5 what I was quoted and they said that was wrong. When I said I couldn't log into everything breaks, Line 5 sent me a link but it was to line 5/everything breaks, not the everything breaks website. That made something seem hinky. Then when irritated I started looking at other companies again, to make a better choice, (I read the fine print about what would happen if I needed an appliance repalced and it wasn't good. Some were $150 until I had been with them for three months then it would go up to $250, for example. Even if that amount went up their total for the whole year that I could claim was $5000. What if my heater went out which was $5000 (by the way my heater is going to be way more than that to replace but most places only go up to $5000 for it). Anyway, so I decided to find another company. I did and tried to cancel with this company. After having to explain several times to several people why I wanted to cancel, I was transferred to the dept. that handles cancellations. I was on hold for 20 minutes and had to leave so I am trying to call again today. They want me to discuss why I want to cancel and won't transfer me. The second man I spoke to said he was a floor manager and he would "try" to transfer me. It is silent on the phone. I have been on hold 20 minutes while he is supposedly trying to transfer me. I called back again and this person transferred me to customer service but then he had to transfer me to another department for cancellations. We will see how long I stay on hold and whether or not it gets dropped. I got someone on the line and found out they have a cancellation fee of $75 but are at least giving me a deferred payment for a month before I have to pay it so I can compare their policy side by side with my new policy and she, the customer servie woman hopes I will stay. If I stay they will supposedly change me to in house billing, so Line 5 will no longer handle my account. (Should I still decide to change, I will still have the $75 fee. Side Note: I hope the new company doesn't have a cancellation fee as well ub case U were to switch from them too). Fortunately, the previous company I left before Everything Breaks, didn't have a fee. Prior to that, my old company, that I was with for 5 years had computer issues and cancelled me without telling me due to their computer gliche then told me I had late payments. It wasn't the first time they had computer issues with my payments and when I tried to cancel with them, they said it wasn't under my name all of the sudden, it was under my friend's name that originally got the policy started for me. We had changed it to my name after the first year. So, they all have issues it seems. I hope the new compay doesn't. They have better coverage than Everything Breaks but Everything Breaks told me the other company doesn't do as promised though they have been in busines many years longer and have a much better rating.
AnywayI don't believe I should be charged the cancellation fee due to Line 5 making them seem "hinky".

Do I have to give them a star? Can I give negative stars? I can not begin to even explain how they took advantage of my elderly mother to the point the worry and stress hospitalized her. I beg you do NOT even consider it. June of 2024 until January 2025 is what it took to get them out of her life.