Expat Explore Travel Avis 

142
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Highlights tour with Kinga, an amazing, cheerful, kind and knowledgeable tour guide! Shoutout to Alex, our happy bus driver! The experiences were on point and we were busy and walking pretty fast! W... Voir plus

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Noté 4 sur 5 étoiles

Expat does what it promises !!!...and that matters to us !!! Provide knowledgeable, fun Tour Leaders, excellent, careful drivers, affordable travel !! Leisurely AND fast-paced itineraries are... Voir plus

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Noté 5 sur 5 étoiles

Grateful to expat explore for what was truly an amazing adventure, we saw so much, made so many incredible memories, new friends and have an idea of where we would like to go next time. We were so... Voir plus

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Noté 4 sur 5 étoiles

Hello! Taste of Scandinavia Tour, one week with Emma Osvald and Bogdan was a smooth and relaxing tour. Unlike some other tours, there was clear communication and ease finding our way about independent... Voir plus

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À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Expat Explore is Europe’s best-value tour operator and has been conducting expertly-planned, guided coach tours for 20 years! Expat Explore offers group tours to 50 countries across 6 different continents – North America, South America, Europe, the Middle East, Africa and Asia. From fast-paced multi-country tours that tick off plenty of bucket-list destinations to itineraries that explore one country or region in-depth, Expat Explore offers something for every type of traveller.


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4,2

Bien

TrustScore 4 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(142)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have travelled with Expat Explore 5…

I have travelled with Expat Explore 5 times now...

They are still my number ONE choice of bus travel option. They choose the highlights of each destination and take you there.
Travel affordable options - but take extra funds with you because this is good accommodation with basic inclusions.
You will need to have funds for extra excursions as well as to add to Expat meals because they include basics - so you must have extra funds if you want to drink more than water at any meal supplied by Expat. Sometimes one has spare time and can do extra things but be prepared to keep up with the tour group times! This is of course very important! Enjoy.. every minute!

3 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for your continued support – five tours with us is such an amazing compliment! We're honoured to be your number one choice for coach travel. It’s great to hear you enjoy the balance of highlights, optional excursions, and the flexibility to explore on your own. Your tips are spot on – being prepared and staying on schedule definitely helps make the most of every moment. We can’t wait to welcome you back for tour number six!

Noté 5 sur 5 étoiles

Incredible Experience

Italian Delights was our first trip with Expat Tours, and we weren't disappointed. Our tour guide Ciro and our safe driver Teo were amazing and made our trip extra special. Ciro was so caring, funny and had a lot of incredible knowledge about his homeland Italy.
Ciro also helped us with a dietary issue and made sure he rang every restaurant to make sure the right food was served.
It was an incredible experience, and we saw so much of Italy in our two weeks. There is a lot of walking involved so wear comfortable shoes.
We highly recommend Expat tour and we be looking at booking another tour in the near future.

17 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

We're thrilled your first Expat tour was such a memorable one. Ciro and Teo make a fantastic team, and it's lovely to hear how well they looked after you – especially with the extra care around dietary needs. Exploring Italy with someone so passionate about their homeland really does make the experience even more special. Thank you for the recommendation – we can’t wait to welcome you back on your next adventure!

Noté 4 sur 5 étoiles

Great trip

Nice trip.Well chosen hotels.All included activities and meals was good.Inga was a very knowledgeable tour guide.

14 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for your feedback! We’re glad you enjoyed the trip and appreciated the hotels and included activities. It’s wonderful to hear that Inga’s knowledge made a positive impact on your experience. We hope to welcome you on another adventure soon!

Noté 5 sur 5 étoiles

Wonderful tour

Wonderful tour. Excellent tour leader Lana. Had an amazing tour. Seen so much and loved the optional excursions too. Made great memories❤️🙌❤️

4 juillet 2025
Avis spontané
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Réponse de Expat Explore Travel

We're so glad to hear you had an amazing time on tour and that Lana helped make it such a memorable experience. It’s great that you enjoyed seeing so much and loved the optional excursions too. Here’s to many more adventures and unforgettable moments!

Noté 4 sur 5 étoiles

i love the travel that i choose but…

i love the travel that i choose but only luck of information time to time make it in written as always and remind the client of schedule as always. remember our language is different some times its not easy to understand.

6 juillet 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for your valuable feedback! We’re so happy to hear you enjoyed your tour. We appreciate your suggestion about providing written information and regular reminders about the schedule—this is a great idea, especially considering language differences. We’ll definitely take this on board to improve the experience for everyone. Safe travels and we look forward to having you on another adventure soon!

Noté 5 sur 5 étoiles

Highlights of Spain and Portugal

Our tour guide, Gustavo, had a very good knowledge of Spain and Portugal and he is very helpful. He was like a friend rather than a tourguide. Expat shows all the right and interesting places. Stops at some places could be a little longer. We have done 6 expat tours and all our drivers were excellent drivers and was part of the tour rather than being an outsider.

7 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

We're thrilled to hear that you enjoyed your Highlights of Spain and Portugal tour, and that Gustavo made the experience feel friendly and engaging. It's also wonderful to know you've travelled with us six times and continue to value the skill and warmth of our drivers. We appreciate your feedback about stop durations and will be sure to keep it in mind. Looking forward to welcoming you on tour number seven!

Noté 5 sur 5 étoiles

Well organisedGreat

Well organised, Great bus driver and tour leader.
Good hotels and food.
Safe! Value f money. We had a great time
Growth areas...more cultural experiences...another day in Switzerland...2 days in each country...

12 juillet 2025
Avis spontané
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Réponse de Expat Explore Travel

We're so glad to hear you had a great time and felt the tour was well organised, safe, and great value for money. It's also wonderful to know that your tour leader and driver made a positive impact on your experience.

We appreciate your suggestions around adding more cultural experiences and time in each country—especially another day in Switzerland! Feedback like this really helps us grow and improve, and we’ll be sure to pass it on to our team. We hope to see you on another adventure soon!

Noté 4 sur 5 étoiles

Had a wonderful time in this tour

Had a wonderful time in this tour, but only the tour Leader, was very moody and bossy , rude at times towards us.

9 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for sharing your feedback, and we’re glad to hear you had a wonderful time on the tour overall. We're truly sorry to hear about your experience with the tour leader’s behaviour—that’s certainly not the standard we aim for. Could you please email us with more details at info@expatexplore.com? We’d like to look into this further and ensure it’s addressed.

Noté 5 sur 5 étoiles

Absolutely Amazing!!

I completed this trip in July 2025 (recently) and it was one of the most amazing experiences myself and my family have been on, from our tour guide to the experiences, this trip is highly recommended.

5 juillet 2025
Avis spontané
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Réponse de Expat Explore Travel

We're so happy to hear that your July 2025 trip was such a memorable experience for you and your family. It’s wonderful to know the tour leader and itinerary made a lasting impression. We truly appreciate your recommendation and hope to welcome you all back on another adventure soon!

Noté 5 sur 5 étoiles

High Recommendation for Expat Explore

Expat Explore is a well-run, thoughtful, all inclusive tour company. The tour leaders, guides, drivers and travel assistants are all very knowledgeable professionionals. The booked tours run smoothly and efficiently, allowing for time to explore and experience the culture in each location. Travellers are in very capable hands with Expat Explore! Highly recommend.

19 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you so much for your wonderful recommendation! We're delighted to hear that you had a great and enriching experience with our team. We hope to welcome you on another adventure with us soon!

Noté 5 sur 5 étoiles

Fantastic UK highlights Expat Explore Tour 2025

The tour itinerary was very hectic but certainly allowed us to visit lots of bucket list tourist sites and enjoy a wide variety of exciting activities. Pauline our tourist guide was the best guide we have ever had on our many tours. Her knowledge and experience was sensational providing lots of background information and very helpful tips along the way. Pauline’s passion and enthusiasm was amazing and allowed each passenger to feel very much looked after and specifically catered for along the way. Her humour and funny stories ensured the long hours spent on the bus were lots of fun and her concern for safety at all times felt like we were in the best hands. Rob the bus driver was also great to travel with, with his fun personality and awesome driving skills which allowed us to enjoy many wonderful sites on our tour. We highly recommend Expat Explore tours for those who have limited time but want to see all the highlights of the UK and enjoy a wide variety of special activities. We especially enjoyed the punting in Cambridge, visiting Edinburgh castle, staying in the Scottish highlands and our cruise on Loch Lomond. The views in the lakes district were amazing, along with the fantastic walking tour in Stratford upon Avon (Shakespeare fans) and in Liverpool (Beatles fans). Visiting the Roman baths was a memorable experience, though sadly we missed stone henge due to an equinox celebration. No matter your age or where in the world you come from, the Expat team will ensure you have a great time and meet lots of new people on tour. Thanks for a truely wonderful experience !! …. Best of UK tour July 15 2025.

15 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you so much for your review!

We’re thrilled to hear you had such a memorable experience exploring the highlights of the UK with us, and that the itinerary helped you tick off so many bucket list sights and activities.
We’re sorry you missed out on Stonehenge this time, but we hope the rest of the experience made up for it.

Your kind words about our team mean a lot, and we're delighted to hear that they had such a positive impact on your journey.

Thank you for travelling with us and for your recommendation. We’d love to welcome you on another Expat Explore adventure in the future!

Noté 5 sur 5 étoiles

Awesome!

Awesome experience with beautiful places in UK and with beautiful people as well. Miss Pauline was a great tour guide with lots of info and very helpful.

7 juin 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for your lovely review! We're so glad to hear you had an awesome experience exploring the UK and connecting with wonderful people along the way. Pauline will be delighted to know her knowledge and helpful nature made a positive impact on your journey. Here's to more beautiful adventures ahead!

Noté 1 sur 5 étoiles

100 days out and they flat out cancelled

100 days out and flat out cancelled the tour I had fully paid for. This 10 night tour was part of a larger 7 week holiday. Read an email at 4am, rang them to only be told it was a ‘supplier issue’. As I had other travel plans of course I could not take an earlier or later tour. Had to request a refund which will be ‘reviewed’ and thus will take 14 days. Mate, YOU cancelled ME, so give me back my money without me having to ‘request’ anything. So currently over 2k out of pocket, had to take the day off work and spent 14 hours and another 3 k rehashing my travel plans, booking flights, accommodation and train trips. Now missing out on a third of my destinations. Hideous experience. Unreliable company.

30 avril 2025
Avis spontané
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Réponse de Expat Explore Travel

We're deeply sorry for the disruption and distress caused by the cancellation of your tour. Cancelling a tour is never something we do lightly, and we do our utmost to avoid it. This specific cancellation was brought on by the uncertainty of the economic climate, causing passenger numbers to decrease severely, resulting in us not being able to deliver the experience we promised.

We fully recognise that it doesn’t lessen the impact on you as this wasn’t just a standalone trip, but an important part of a much larger holiday that you’d carefully planned and fully paid for—and we can only imagine how disappointing it must have been to receive that news unexpectedly.

Furthermore, you should not have had to chase a refund, and we're actively reviewing our policies and processes to ensure refunds are actioned much faster.

We sincerely regret the inconvenience this has caused, from the financial outlay to the time lost and the experiences now missed.

If there’s anything further we can do to assist, please don’t hesitate to get in touch with our customer support team.

Noté 2 sur 5 étoiles

The worse experience ever

We were extremely disappointed with the tour and very dissatisfied with the quality of the tour. We saw plenty of alternative hotels for the same price at the same locations, but for some reason, the worst ones were chosen. No instructions were provided for each location on must-do/must-see things, and when and how to book tickets. When we were at each location, a lot of tickets were already sold, so we could barely do anything or had to use resellers such as Viator, etc (that charged 4X of the actual price). We even considered changing hotels to be able to rest normally at The San Lorenzo & Santa Caterina and Bv Oly Hotels. Most of the people on the bus caught a cold and gave it to everyone else. Everyone was coughing and sneezing, and it was slowly spreading. That made our trip very unpleasant, and there was no consideration for those who were sick to stay away or/and wear masks. We had to buy our own medications to try to recover quickly. Several people were constantly late getting back to the bus, so we had to wait, and we were constantly late for our activities. And why doesn’t the guide have the license to tour anywhere other than a few places in Italy? Everywhere we went, he wasn’t pretty much allowed to guide. This is bizarre. When we talked to some of our fellow travelers, they had the same concerns about the tour.

7 avril 2025
Avis spontané
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Réponse de Expat Explore Travel

Thank you for taking the time to share your feedback, and we're truly sorry to hear that your experience did not meet your expectations.

We strive to provide a well-organised and enjoyable experience for all our travellers, so it’s disappointing to hear that this wasn’t the case for you. Hotel selection is based on a combination of location, group suitability, and availability, and we regret that you found some of them unsatisfactory. Please email info@expatexplore.com with your photos and which hotel they were taken at so that our procurement team can follow up.

Regarding sightseeing guidance, we aim to give general recommendations and support with optional excursions, though we understand how frustrating it must have been to miss out due to ticket availability. We always encourage early booking where possible, but we take your comments on board and will look at how we can better support travellers in preparing for key experiences.

We’re also sorry to hear that illness affected your group’s comfort. While it can be difficult to manage the spread of colds in group settings, we encourage everyone to travel responsibly and will continue to remind future travellers to be mindful of others’ wellbeing.

Delays due to late comers are certainly disruptive, and while our tour leaders do their best to keep things on schedule, we understand the impact this had on your experience.

Lastly, local guiding regulations differ from country to country. While our tour leaders provide general commentary and support throughout the journey, only licensed local guides are permitted to provide in-depth guiding at many specific sites – particularly across parts of Europe.

We truly value your feedback and will be taking your comments seriously as we continue to review and improve our services.
Thank you again for sharing your thoughts with us.

Noté 5 sur 5 étoiles

We highly recommend Expat Explore

We highly recommend Expat Explore. We did the European Christmas trip as a family of four - our guide Alessandro & our driver Sebastiano were amazing!

25 décembre 2024
Avis spontané
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Réponse de Expat Explore Travel

Thank you for your wonderful recommendation! We're delighted to hear that you and your family had an amazing time on tour with us. We're so pleased to hear that our team made your journey special, and we hope to welcome you on another adventure in the future!

Noté 1 sur 5 étoiles

Hilariously bad support from outsourced…

Hilariously bad support from outsourced call centers. They flat out bs you making up answers.

They did not actually book all the hotels stated in the tour so there were some last minute changes that were very disruptive.

The bus was missing luggage liners in the shelf above the seats so stuff was falling out while driving and I was hit by a heavy laptop bag.

3 décembre 2024
Avis spontané
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Réponse de Expat Explore Travel

Thank you for sharing your feedback with us.

We’re truly sorry to hear that your experience didn’t meet your expectations.

Our in-house customer support team is thoroughly trained and dedicated to assisting with any questions, so it’s disappointing to learn that your experience fell short.

While last-minute accommodation changes are rare, they can sometimes happen unexpectedly. We understand how inconvenient this can be and regret any disruption it caused.

Your concerns about the coach are especially important to us, as your safety is always our top priority. Please email us at info@expatexplore.com with your tour details, so we can investigate further.

We’re committed to delivering memorable experiences and are carefully reviewing your feedback to ensure we improve.

Noté 5 sur 5 étoiles

Classic Europe 14 days

My daughter and I did this tour over Christmas/New Year for her 21st birthday. It was a great experience for us, from booking online to a very organised tour. Expat were great to deal with any concerns we had. We also had a fabulous tour guide Alessandro who really made our trip so very special.

21 décembre 2024
Avis spontané
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Réponse de Expat Explore Travel

Thank you for taking the time to leave us a 5-star rating! We're thrilled to hear that both our customer service team and your tour leader, Alessandro, took fantastic care of you. We hope to welcome you on another Expat Explore adventure in the future!

Noté 5 sur 5 étoiles

Great tour

Great tour. We had the best tour leader Alessandro. Everything was well planned and organized. Loved every minute.

21 décembre 2024
Avis spontané
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Réponse de Expat Explore Travel

Thank you for sharing your experience with us. We're delighted to hear you loved every moment of your tour, and we truly appreciate your positive review of us and your tour leader, Alessandro. We can’t wait to welcome you on another adventure soon!

Noté 1 sur 5 étoiles

I have to postponed a tour due to…

I have to postponed a tour due to family issues and my deposit just were not refunded ??? They clearly prefer to keep £100 deposit than a return customer which is very dissapointed but doesn’t surprise me after reading some of the worst reviews !! Please don’t use this “travel agency “ they don’t care about you! How pathetic!

10 décembre 2024
Avis spontané
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Réponse de Expat Explore Travel

Thank you for taking the time to share your feedback.

We’re truly sorry to hear that your experience was not the one we strive to provide. At Expat Explore, we endeavour to accommodate the needs of all our travellers while maintaining the values and policies of our company.

We deeply regret that you had to cancel your tour due to family circumstances. However, in situations like this, we are bound by the Terms and Conditions agreed to at the time of booking, which includes a non-refundable deposit for cancellations.

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