Had a straightforward order placed two weeks ago. The delivery has still not arrived. I phoned to chase the order and was told it would arrive by the end of the day but it did not. No updates given. I... Voir plus
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Lisez les avis des autres
Have been ordering products from them for my company since 2018. Their great customer service is what keeps me coming back because in rare cases when there is some sort of issue, they will sort it out... Voir plus
Took longer to receive than anticipated with no explanation. Having to pay £32 + VAT for postage to Northern Ireland compared with £8.50 for mainland using royal mail which is the same price througho... Voir plus
I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will b... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
With close to 30 years experience, Express Cleaning Supplies were the first company of its type to offer an online cleaning supplies ordering service, winning various awards along the way. Since then, it has gone on to offer the widest range of cleaning supplies for industry, using some of the biggest brands in Europe. A service department and lease hire service is also available from Express Cleaning Supplies. A complete customer service is offered by the company, with experts waiting for to answer your necessary questions through phone, fax, post or online.
Coordonnées de contact
Paragon House, St Michaels Close, ME20 7BU, Aylesford, Royaume-Uni
- 01622 714800
- sales@express-cleaning-supplies.co.uk
- www.express-cleaning-supplies.co.uk
3,1
Moyen
477 avis
Aucun historique récent de demande d’avis
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Brilliant company
Again perfect, pricing is always good and delivery is excellent, i would have no reservations recommending this company to all for your cleaning requirements.
4 septembre 2017
Avis spontané
Absolutely brilliant
Absolutely brilliant. I ordered one day and it arrived the next day. The products are excellent, I have used them before so I know they are good. Very very good experience ordering from this company.
3 septembre 2017
Avis spontané
Poor online service & customer care
29 août 2017
Avis spontané
Réponse de Express Cleaning Supplies
Hi Telika
I'm sorry you are so upset with us, especially considering you have previously placed over a dozen orders with us. I know that Jordan has been trying to contact you to resolve the technical glitch regarding carriage we experienced with the latest order that you placed.
We are working hard on a new platform which will be quicker and easier to use which should resolve the issue you experienced.
Jordan will resend the email to you today to try to resolve the situation, or if it's easier to call us please feel free, our number is 01622 714800.
Steve
Quick, effect and good quality product
Quick, efficient and a good quality product. No issues.
29 août 2017
Avis spontané
Great service fast delivery
Great service fast delivery. Even a curtosy follow up call.
24 août 2017
Avis spontané
Exceptional Service
Quick and easy site to use. Delivery exceptionally quick, by early following day or order.
23 août 2017
Avis spontané
good product
16 août 2017
Avis spontané
Fast efficient service
15 août 2017
Avis spontané
Excellent service and fast delivery
13 août 2017
Avis spontané
Product very good
Product very good, but in transit tin damaged, informed company '
They apologised , their packers never put packing in box .
Company apologised again and said the matter would be sorted.
12 août 2017
Avis spontané
ok postage is a bit slow
12 août 2017
Avis spontané
Excellent service from both Express …
Excellent service from both Express Cleaning supplies and the Delivery Company APC-overnight.com that they use
11 août 2017
Avis spontané
Great service and product range
7 août 2017
Avis spontané
Terrible customer service and outright liars
Mis-selling, rude, ignore customers and doesn't take responsibility. Stay away at all costs.
The response to this review was the quickest response i've had from the company, shame I had to go public first.
3 août 2017
Avis spontané
Réponse de Express Cleaning Supplies
Dear Victoria
I am a little disappointed with the review you have given. Grafitti removal is a very in-exact science and our staff tried to give the best advice with the information to hand. As I understand it we refunded half of the amount paid but without any product, or even empty containers to send for quality testing, were unable to check for batch integrity. Selden, the manufacturer, did confirm that there had been no other complaints with regards to this product.
We pride ourselves on good service as our high rating here confirms so If there's anything I can do to help please do let me know.
Steve Wentzell
MD
good service thank you
2 août 2017
Avis spontané
great product
30 juillet 2017
Avis spontané
Excellent Service
Very impressed with your service and product. Thank you
27 juillet 2017
Avis spontané
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