Express Vehicle Contracts Avis 

758
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have been working with Express Vehicles for approximately four years now, and they are always my first port of call whenever we need cars or vans for our teams.What sets them apart is their persona... Voir plus

Noté 5 sur 5 étoiles

I have dealt with EVC for 10+ years and they look after our whole fleet of vans and cars. There is always such a positive response when dealing with Dionne Martin and Michelle Nunns from initial lea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leased my car through Express Vehicles Contracts and would highly recommend. Michelle was great throughout the whole process, always keeping me updated, and quick to respond to any questions I had. Ov... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to give a special mention to both James Grainger for helping me source my vehicle at a really good price and to Michelle Nunns for keeping me updated every couple of weeks right up to de... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile

Écrit par l'entreprise

Whether you’re looking for your next car, a van for your business, or exploring the latest electric vehicles, our team is here to help make the process simple, honest and enjoyable from start to finish. We work with customers all across the UK, taking the time to understand what they actually need, not just what’s on a price list. No hard sell, no confusing jargon — just friendly advice, great communication and support you can rely on. We’re passionate about vehicles, technology and the future of driving, which is why we love sharing the latest models, EV developments and industry insights with our customers and online community. Most importantly, we genuinely care about delivering a great experience. That’s why so many of our customers come back to us time and time again, and recommend us to friends, family and colleagues. If you’re thinking about leasing, we’d love to help. Say Yes to Express.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

758 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(758)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A great experience with Express Vehicle Contracts.…

A great experience with Express from start to finish.

Great service, great communication and great follow ups.

Dealt with Josh and Michelle who were professional, courteous and knowledgable throughout. Always kept up to date on delivery and never had to prompt for any info.

Would definitely recommend Express Vehicle Contracts.

15 janvier 2025
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Réponse de Express Vehicle Contracts

Dear Mr Wight, Lovely to hear that Michelle and Josh looked after you very well. Communication is very important for us. Great the team excelled at this. Thank you for taking the time to post a review.

Noté 5 sur 5 étoiles

Used Express again.

Back for my second vehicle with Express after a very good experience. They didn’t disappoint. Joe Round worked hard to get us a good deal and beat other lease companies once we found a vehicle we wanted.

Excellent communication throughout the whole process from Michelle. We will be back for the next vehicle.

15 janvier 2025
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Réponse de Express Vehicle Contracts

Dear Sir/Madam, Joe and Michelle are brilliant at what they do. It is all about building relationships. Thank you for choosing us !

Noté 5 sur 5 étoiles

Fabulous service from the team at…

Fabulous service from the team at Express Vehicle Contracts who went above and beyond to help and support us.
Having recently moved across to being a Limited company James Grainger had to work hard to find us a suitable contract for a van that would suit our needs. Any questions we had were no problem at all and he gave us great advice.
Michelle Nunn's looked after us with regards to the delivery of the van and kept us informed of it's progress. We really needed it to arrive quickly and she went out of her way to arrange collection for us so we could receive it a week earlier than planned.
Would highly recommend the team at Express and will certainly be using them for our future vehicles.

10 janvier 2025
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Réponse de Express Vehicle Contracts

Dear Sir/Madam, James and Michelle said you were great to deal with - we appreciate your business. They are very experienced and thrilled to have them as part of our team.

Noté 5 sur 5 étoiles

Helpful easy-to-deal-with broker for a young business

The team at Express is a well-run team that proactively help you find the best car finance.
We are a young business (less than 12months trading) and Express Vehicles Contracts helped us find the right finance and deal.
We look forward to using Express Vehicle Contracts in future.

7 janvier 2025
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Réponse de Express Vehicle Contracts

Dear Ijonas, thank you so much for a lovely review. We spend a lot of time training the team to ensure the best outcome for the client. Thank you for working with us.

Noté 5 sur 5 étoiles

Professional and friendly

The team at Express Vehicle Contracts were very helpful, professional, knowledgeable and extremely friendly from day one. Highly recommend them. Special thank you to Daniel, Chris and Michelle.

9 janvier 2025
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Réponse de Express Vehicle Contracts

Dear Mr Behrens, thank you for a great review. Dan, Chris and Michelle enjoyed working with you. Thank you for taking the time to post about your experience.

Noté 5 sur 5 étoiles

Thanks to the team at Express Vehicle

Thanks to the team at Express Vehicle for your support particularly Dionne and Michelle in the last year(s) always helpful. 6 cars delivered in 2024 with the latest 2 at end of Nov. A few bumps in the road with the lease companies and dealers but all resolved and communicated effectively.

30 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Sir/Madam, Dionne and Michelle were very happy to have a great review. Yes sometimes things don't go to plan but the team work hard at trying to find a resolution. Communication is king ! Thank you for your kind words.

Noté 5 sur 5 étoiles

Great Service

Great Service from Daniel and Ollie who gave great advice and help. Michelle took over the final part of the lease. Nothing was too much trouble and updating any queries . Great Company. Recommend them any time, very professional and keeping updates even daily. Always replied to any E Mails and phone updates. The car arrived today , the delivery driver updated me with his estimated time of arrival fully explained the car controls. Very professional from start to finish.

27 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Mr Cashmore, Daniel and Ollie loved to hear that you had a great experience with your vehicle lease. It is lovely to hear that they looked after you so well. We are very happy to have them as part of the team.

Noté 5 sur 5 étoiles

I had a smooth experience with a…

I had a smooth experience with a business lease car from Express vehicle contracts. Their team of Josh, Ryan and Michelle kept me in the loop with updates on the car and delivery timelines.
Highly recommended for contract leases as they seem to offer the best value.

19 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Sir/Madam, Thank you so much for posting a lovely review. Josh, Ryan and Michelle were grateful to have been mentioned. It is our aim to make it easy and slick for the client. Thank you for choosing us !

Noté 5 sur 5 étoiles

5 Star service from start to finish…

5 Star service from start to finish from Express Vehicle Contracts. Dionne and Michelle top class in keeping me informed and up to date throughout the process.
Would highly recommend Express Vehicle Contracts.

19 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Mr Hall, thank you for taking the time to post about your experience with Dionne and Michelle. They are the dream team. Thank you for stating you will recommend us - we love to hear this ! Thank you for choosing us.

Noté 5 sur 5 étoiles

Great company

Great company, James, Ryan & Michelle were great to work with. Will definitely use express vehicles for anything else in the future.

18 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Robbie, thank you so much for your review. Great to hear that not one but several of the team looked after you. To see not 1 but multiple staff listed hopefully means we are doing something right. Thank you for your kind words.

Noté 5 sur 5 étoiles

Repeat customer

Joe, Michelle and Ryan were all extremely efficient and attentive throughout the process. Second time I’ve used Express and both times I’ve been very happy with the service level.

11 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Steve, lovely to hear you a repeat client ! Joe, Michelle and Ryan work hard to ensure an easy process. Thank you for staying with us. Music to our ears.

Noté 5 sur 5 étoiles

New Vehicle…

Michelle Nunns was very helpful and nothing was too much trouble. She took the time to make sure that I understood all about taking delivery of our new vehicle.

Definitely an asset to this company.

Carmel Rouse has certainly gone the extra miles in getting us settled with the new vehicle despite some of the setbacks that occurred. We were always kept up to date with the full situation.

I would say to both, keep up the good work.

28 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Sir/Madam, thank you so much for a lovely review. Michelle and Carmel try and go above and beyond so lovely to hear that they have. Thank you for staying with us.

Noté 5 sur 5 étoiles

First class customer service

The whole team at express were excellent and guided me through my first time leasing experience. Seamless and well executed by Joe and Ryan. Highly recommended!

3 décembre 2024
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Réponse de Express Vehicle Contracts

Dear Mika, Joe an Ryan were very happy to see their name on the review. Thank you so much for taking the time to post a lovely review.

Noté 5 sur 5 étoiles

Excellent service

Dionne and Michelle kept me updated and well informed through the whole process and made everything easy. Would definitely recommend they are a pleasure to deal with. Enjoying the new car very much.Thank you

28 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Stace, it is lovely to hear you are enjoying your new car. You cannot beat the drive and feel of a new car. Dionne and Michelle said you were great to deal with. We are here to assist throughout the length of the agreement.

Noté 5 sur 5 étoiles

The team at Express Vehicle Contracts…

The team at Express Vehicle Contracts could not have done more. James and the team were superb. Any emails answered quickly and professionally. A dream to work with.

27 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Mr Barclay, James was very happy to hear that you had been looked after so well. Thank you for choosing us to assist you.

Noté 5 sur 5 étoiles

Michelle was very helpful and nothing…

Michelle Nunns was very helpful and nothing was too much making sure that I understood all about taking delivery of our new vehicle.
Certainly a credit to herself which is good for the company.

Carmel Rouse has certainly gone the extra miles in getting us settled in a car for my wife.
She has sent us details of many vehicles and contacted out of office hours to help me choose one.
Carmell too is a credit to herself and this is so important these days as people deal with people not exactly companies.

I would say to both, keep up the good work.

25 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Mr Moodie, what a lovely review. Thank you so much for sharing about your experience with Carmel and Michelle. They were thrilled to hear about your experience.

Noté 5 sur 5 étoiles

Carmel & Michelle

Excellent customer service

21 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Mr Fentiman, thank you for our lovely 5 star review for Carmel & Michelle

Noté 1 sur 5 étoiles

Would not recommend

We signed up for a Renault Megane at the beginning of August with a September delivery approx. We got an email confirmation later saying estimated delivery would be week commencing 30th Sept. Was informed we would be receiving regular updates after paying the processing fee. Received an email saying the car was still on track for 30th. Then received another one saying the car was on track for the 25th Sept. Had no communication closer to the 25th so wasn’t sure what was happening. Rang for an update and was then informed the car hadn’t arrived on the shipment. Had to constantly ring for updates as there was no communication from the company. The car was then due to arrive on the 15th Oct. Was informed once again we would be receive updates which never happened. Rang on the 15th to find out what was happening to be told the car had arrived. It needed to have pdi before it could be delivered. Asked how long this would take and was informed it would be a few hours. Then was informed later that the car would not be delivered by the dealership until 28th Oct. The day of receiving the car we had a phone call asking if everything was ok. I explained about the poor communication and this was escalated to director level. Received a phone asking for all the information and was told this would be looked into and I would receive a report the following week. Was then informed due to personal circumstances this would be delayed. Was asked for dates and times of phone calls made as they couldn’t find them due to changing systems. This was sent 12th November and I have not heard anything since. This has been the worst company I have ever dealt with due to extremely poor communication, receiving the car a month later than expected and made what should have been something to look forward to a nightmare. I would never recommend this company to anyone.

28 octobre 2024
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Réponse de Express Vehicle Contracts

Dear Mrs Webster, I am sorry to see your post. You are aware we have a complaint raised and we will be replying to you shortly. You have been updated that we have been looking into this. Thank you Carmel Rouse Director

Noté 5 sur 5 étoiles

Great Service

Since I placed the order with Express, Michelle kept me well informed and explained the process right up to receiving my vehicle on 25th October 2024.
This included the finance requirements and helping me through the cherished number plate process.
I have already recommended Express to a friend and will continue to do so well into the future.
Thank you to Express especially Michelle throughout the whole process

1 juin 2024
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Réponse de Express Vehicle Contracts

Dear Roger, thank you so much for your kind words. Michelle was thrilled to see this. You have a lovely vehicle and we hope you enjoy it. Thank you for taking the time to post this.

Noté 5 sur 5 étoiles

I have just received my new Kia and…

I have just received my new Kia and wanted to say a huge thank you to Express Vehicle Contracts and in particular Joe who was excellent during the entire process. Joe kept us up to speed on progress and was extremely friendly and patient when answering our newbie questions! Also thanks to Holly, Ryan, and everyone else who assisted. The process was amazingly smooth and would not hesitate to keep in contact with EVC for our next leasing adventure! An easy 5 Star rating!

20 novembre 2024
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Réponse de Express Vehicle Contracts

Dear Nev, thank you for choosing Express to look after you. Joe, Holly and Ryan work hard to keep clients updated so great to hear we succeeded. Thank you for taking the time to post your thoughts it is appreciated.

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