Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
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Lisez les avis des autres
A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... Voir plus
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... Voir plus
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Coordonnées de contact
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5,0
Excellent
876 avis
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Headset
Helpful lady. Wouldn't say it was the cheapest I could have acquired but it seems to be doing the trick.
22 novembre 2016
Avis spontané
Prompt service, good communication, great product
Very happy with the headset that I ordered. Worked with both of my phones (iPhone and Blackberry).
18 novembre 2016
Avis spontané
Outstanding customer experience
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for us too. Very quick and efficient service. Save your Avaya Licencing costs and only go though Extera!!!!
27 octobre 2016
Avis spontané
Quick service
Ordered Friday delivered Monday.
Text advice of day and then time of delivery.
19 octobre 2016
Avis spontané
Excellent service
Iv been looking for this battery for my headset for a while now. Shame extera didn't pop up in google sooner ! The best price o could find too. Really please with the speed and service provided and the option to use PayPal too !! Thank you x
16 octobre 2016
Avis spontané
Replacement and new headphones
Excellent service with next day delivery on both replacement and new headphones. Very efficient.
11 octobre 2016
Avis spontané
Product not ideal, but customer service excellent
I had ordered a telephone headset and explained on the phone that we needed one that cupped the ears and limited/reduced exterior sound for a manager to use in a small open plan office, and chose one where the picture showed exactly what we wanted. However the headset, when it arrived, had much smaller ear cups that shown on the website, and so we had to ring and return it. The customer service was excellent, fully understanding of the problem, sorry that these were the best headphones they had, and immediately arranged for the item to be collected, and have promised a full refund when they receive them. So although I was disappointed with the item, particularly after explaining on the phone what we needed, I was delighted that they follow-on service was excellent.
19 septembre 2016
Avis spontané
Efficient Service
Great service, placed the order and received the next day. No hassle.
19 septembre 2016
Avis spontané
excellent customer service and great products
They were extremely helpful and polite and when I missed the driver were straight in contact to help with rearranging delivery. I'd definitely recommend and use again!
13 septembre 2016
Avis spontané
Good Professional Service
We have used Extera for several years now and I highly recommend them; a thoroughly professional, competent and polite service company.
4 août 2016
Avis spontané
Fantastic company to deal with
After spending thousands with Ebuyer and receiving shocking customer service we decided to move suppliers and use Extera as our headset supplier. We have got nothing but excellent customer service and great pricing. Would recommend to anyone!
25 juillet 2016
Avis spontané
Let down by courier problems
I've always found extera's web site easy to navigate, I'm able to find the right parts and their pre sales support is excellent.
On my last order, they were let down by their courier - who did not deliver when promised, and subsequently both extera and the courier called me directly tracing the parcel.
Other than courier issues - a great service.
19 juillet 2016
Avis spontané
Customer Service
Excellent customer service, goods received next day, well packaged
5 juillet 2016
Avis spontané
Excellent service.
resolved our miss-order (our fault) speedily. Thank you all.
4 juillet 2016
Avis spontané
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