So happy with my fabulous Gabriel chair - love it so much! I Spoke to David in customer service to arrange to purchase another one - he was so helpful and friendly..sorting it out straight away! Ev... Voir plus
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No sign of my order, no available line of communication with company. I have no option except to try and get my money back through pay pal. I would advise against ordering anything at all from Feath... Voir plus
L'entreprise a répondu
Excellent customer service at the Kingston Store. Tasneen and her colleagues were extremely helpful in sorting out the purchase of the mattress as well as complimentary items. The whole process was s... Voir plus
We ordered the KIKO accent chair for our extension. The chair is lovely and very computable and looks amazing. The guys that delivered the chair where very polite, wore yellow visible jackets and took... Voir plus
À propos de l'entreprise
À propos de Feather & Black
Écrit par l'entreprise
We believe that beautiful furniture is an investment for lifetime pleasure, and that the best mattresses are handmade and filled with natural materials. In everything we do, we strive to do the right things for our customers, suppliers, team, and the planet. Our customers praise our quality, our designs, and our passionate team.
Through our parent company, Dreams, we offer free room of choice delivery, a 100 night comfort guarantee, and a choice of payment options.
Coordonnées de contact
3 for 2
Demande des avis aux clients
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the bed is excellent and the delivery…
the bed is excellent and the delivery guys were very professional, could not fault them
Completing the package
After my mum had purchased a bed at Dreams Dale took us to the Feather and Black section. What could have been a lengthy process after choosing a bed was made quick and efficient as Dale described the various colours and styles available. This was our first visit to F&B and it was very convenient to have it attached to Dreams so that the complete package for a bed could be purchased.
Great customer service on the phone
Great customer service on the phone, great bed, delivery rushed and damaged paintwork. Bed now been in use a couple of months and v well made and sturdy, screws that came with the bed were covered in grease and would have been good to have some warning on this as we tipped them out onto bedding fresh from packet and managed to stain new bedding as a result.
The staff friendly and very…
The staff friendly and very knowledgeable about the mattresses.
We enjoyed the service given by Alex…
We enjoyed the service given by Alex and Richard at your Bracknell store. We were impressed Alex remade the beds we messed up while trying the mattresses without being asked.
Great service
Great service, great products. The two delivery/installation technicians (Ben and his colleague) were brilliant - Very professional, knowledgeable and helpful. Will recommend this company. Thank you!
Cannot beat a feather and black…
Cannot beat a feather and black mattress in my opinion. As someone who has spinal and joint problems from an old RTA the level of comfort is unbeatable for the price. I have spent more on other branded mattresses that have left me unable to move. I have gone through four mattresses in as many years and spent so much money.
I loved the fact that feather and black actually honoured their own" price match" I ordered the items in store and was advised if the price went down before delivery they would refund the difference. They then went on sale and I rang customer services who honoured the refund.
Very pleased with the quality and…
Very pleased with the quality and appearance of the bed. Delivery men very pleasant and helpful
Many thanks
New mattress
The guy in the store seem to know the product and he was very helpful.
It was more money than what we expected to pay. But hopefully it will last the years.
Good experience.
Stylish bed frame
Stylish bed frame, great quality and easy to assemble. Fast, professional delivery too.
Lovely chest of drawers
Lovely chest of drawers. Great quality, very solid. Helpful delivery chaps. Very well packaged.
Beautiful bed
I am thrilled with my new bed. I have been sleeping on it for a couple of months now and it is sturdy and well made. The delivery men who installed it were on time, polite and efficient.
I am considering buying another one for a different bedroom.
Loved the bed I bought
Loved the bed I bought. Easy to assemble. Great delivery services. All in all 10/10
Excellent and helpful salesman.
Great experience with Feather & Black
Great experience with Feather & Black - Milton Keynes.
Sarah was outstanding...
Very good experience
Very easy and great installers
An amazing and helpful service…
An amazing and helpful service providing 101% confidence in purchasing.
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