Fennel & Ginger Avis 

248
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

local garden centre stocked this item but for a few week they haven't had this in stock so i thought i would try the supplier. nicest tasting Ceasar Salad Dressing we have ever tried

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good deal when buying a case. Good delivery times. The best Gluten Free pasta I have ever bought. What makes this stand out from many other Gluten Free Pastas is the way it remains whole and al den... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Fennel & Ginger. Received my 12 jars of Pesto within a couple of days which was very well packaged. Would definitely recommend.

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin de viande froide
  3. Aire de restauration
  4. Épicerie
  5. Magasin d'ameublement et de décoration
  6. Magasin d'alimentation bio

Écrit par l'entreprise

Gourmet Food, Artisan Drinks & Premium Homewares. Fennel & Ginger is a specialist online fine food and homewares retailer, bringing together the very best in gourmet food, artisan drinks and beautifully designed kitchenware. Our carefully curated range is sourced from artisan producers and trusted makers who share our passion for quality, flavour and provenance. With over 50 years of combined experience in catering, hospitality and retail, our team personally selects every product we sell. From small batch pantry essentials and indulgent treats to premium cookware and thoughtful gifts, each item is tried, tested and approved by people who truly understand food and the joy of cooking. Whether you’re a passionate home cook, an ambitious baker or searching for a distinctive gift, Fennel & Ginger offers something a little different from the everyday, exceptional products chosen to inspire and delight.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(248)

65 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nicely packed

Nicely packed. Delivered on time

23 avril 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Quick service

Quick service, good product and arrived I. Good condition

23 avril 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Great products at a good price

A great product at a good price, items where well packed and delivered promptly without any issues.

1 avril 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

They stock Caperberries!!

Recently returned from Australia where we were introduced to caperberries and have been unable to obtain these from health food shops locally (UK). An internet search found me this lovely company. An added bonus is that they also supply gluten free products so I will definitely be ordering from them again. The delivery charge was reasonable and the delivery time was acceptable.

24 mars 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We are pleased that you were able to find the caperberries you wanted!

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Had no problems with this company

Had no problems with this company, ordered on website (easy) order delivered quickly, will definitely be ordering again.

2 avril 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Fantastic speedy delivery.

Fantastic speedy delivery.
Product just what I wanted

31 mars 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, delivered within expected time frame, good packaging to ensure no damage so the delivery charge was fair

24 mars 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Efficient service

Efficient service, well packed, have recommended.

5 mars 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Love this dill mustard sauce and the…

Love this dill mustard sauce and the delivery is amazingly fast. This is the second lot of 6 jars I've ordered.

27 février 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review, we are pleased that you love the dill mustard sauce.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Great place

A fan online shop for vegan stuff

27 février 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Quick delivery

Fast delivery and well wrapped

24 février 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review.

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Fantastic products and service .

Fantastic products and service .

24 février 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Excellent Company

Fast efficient transaction, service and delivery. Excellent value for money, very competitive prices.
I would thoroughly recommend this Company.

31 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

I love chocolate gingers but sad to…

I love chocolate gingers but sad to find some of them were turning white as if they were out of date. I sadly think I won't be ordering anymore, even though it has always been my favourite sweet especially at xmas.

31 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your review,

We are sorry that you were disappointed with the chocolate gingers you received in your order.

If you could contact our team via email we can raise this issue with the producer on you behalf as I am confident the product would have been well with their best before date and should not have turned white - we do occasionally experience chocolate blooming during warmer months but I have never heard of this happening in January!

Noté 1 sur 5 étoiles

Worst retail experience ever

Ordered lots of lovely sauces, stocks and gravy, and planned the weeks food accordingly. After 5 days waiting I contacted them to be told delivery is 10 days. I thought this excessive in this day and age.

After 11 days I got a notification that the parcel was damaged and wouldn’t be getting delivered.

On contacting them, I expected some great customer service, and replacements to be rushed to me. How wrong I was, the man on the phone wasn’t bothered about anything like customer service, offered a refund and put the phone down.

Still waiting for the refund, but not holding my breath.

Worst retail experience I’ve ever had.

28 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your review and apologies that you were not happy with the service you received.

I can see that you placed your order on the evening of Saturday 25th January and contacted us on Friday 31st advising that your order hadn't arrived, at which point my colleague advised we suggest that standard delivery can take up to 7 working days from date of dispatch.

I can also see that when you contacted us again my colleague immediately followed up with EVRI who advised that your order had been damaged in transit.

I can confirm that a full refund was made to your original payment method on 4th February and although this generally shows on you account within a few days it can take up to 10 working days depending on your bank or card provider.

Noté 5 sur 5 étoiles

Great service

Great, competitive pricing, well-packaged and delivered as expected.

24 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Everything promised

Everything promised was kept-correct item, notified with deliverer and delivered on time. Great service. Thanks

27 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

Noté 5 sur 5 étoiles

Reasonably priced fast delivery very…

Reasonably priced fast delivery very helpful and friendly service.

15 janvier 2025
Logo de Fennel & Ginger

Réponse de Fennel & Ginger

Thank you for your five star review

We pride ourselves on the service we provide and it is always good to hear that this is appreciated.

Your comments will be shared with the team members responsible for processing your order.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus