This is the second time Jamie has come to my recuse and 100% deserves the gold ⭐️⭐️⭐️⭐️ stars. Jamie is a very dedicated, professional reliable guy. The first time he came to me when I broke... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The recovery man Jim was great and friendly. He rang to advise he was en route and arrived on time. Very polite and careful with minimal disruption to traffic. He rang immediately to say the vehicle h... Voir plus
L'entreprise a répondu
My car was stranded in a garage in Yorkshire and transported to a garage in Huddersfield. I was in Somerset at the time having hired a car to get home. Safe delivery and arrived at garage as expected... Voir plus
L'entreprise a répondu
Efficient, professional & courteous customer service. I rang to arrange a Home Recovery to the Dealership. This was faultless. I was contacted on the morning of Recovery & given an estimated time of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2002, First Call offers great value breakdown cover at fixed prices for any age vehicle. With a focus on customer service and a personal touch when assistance is required, motorists have trusted First Call for over 24 years to help them when they need it the most.
Coordonnées de contact
Suite 3, Dairy Barn Mews, CO11 2BZ, Lawford, Manningtree, Royaume-Uni
- 01206 766800
- enquiries@firstcallmotorbreakdown.co.uk
- www.firstcallmotorbreakdown.co.uk
4,8
Excellent
294 avis
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A répondu à 100 % de ses avis négatifs
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5* great service.
He was constantly in communication with me when I broke down. Was quick to get to use and recover to the best garage possible for me.
7 mars 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Amazing service
Amazing service, my car was picked up from my work address within an hour of the initial phone call, the gentleman who took my call was helpful, friendly, professional and reassuring. The gentleman who came to collect my car was so polite, friendly, helpful and knowledgeable. What could have been a stressful situation was the complete opposite, top marks for this company and the recovery driver, heartfelt thanks
11 mars 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review we always try to offer the fastest service during the difficult time of a vehicle breakdown and that our staff are professional and polite at all times of contact.
Breakdiwn recovery…
The person whe collected my car was friendly, helpful and really kind he reasured me and answered all my questions iv used this company before and been very happy both times thank you
28 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Excellent service from these guys
Excellent service from these guys
Text to give me an idea of how long they were going to be followed by a phone call with a more exact time
Highly recommended
27 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided. We believe in clear Communication and a speedy service.
Getting me going again
The gentleman who came to sort out my car was very kind and extremely helpful of my situation. He was able to get my car working and so I could visit the dealer after he had been
26 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to review the recovery service that we provided. We always try to assist with a view to get your vehicle repaired and back on the road as soon as possible.
Quick response time and great overall…
Quick response time and great overall experience
26 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service.
Excellent service
I have had to use First Call Motor Breakdown twice and they have been utterly fantastic and make a stressful situation, much less stressful.
I had a blow out on my tyre this morning and someone came within an hour and the communication was excellent .
Thank you so much!
20 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service during a stressful time and we are pleased you were happy with the assistance provided.
Cannot fault the service
Cannot fault the service. Arrived within the specified time within the information text. Really helpful getting two adults and three kids belted up safely in the cab. Treated the car with care when getting it on and off the recovery truck and happy to drop us off at our preferred address rather than a nearby garage.
19 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review about your experience. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service.
Excellent reassuring swrvice
Excellent service, first time I’ve had to use service, Chris on phone very helpful organising breakdown to home due to puncture. Recovery driver so helpful checking everything then following me to garage having blown up tyre safely for me to drive. From
Start to finish very helpful quick and efficient, thank you. Won’t hesitate to use again should the need arise.
13 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to write a review of our breakdown service. We always attempt to ensure that the service we provide is the best possible option for the circumstances of your breakdown and that our staff are professional and polite at all times of contact.
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
A totally professional setup
A totally professional setup. The breakdown was sorted efficiently and I was notified at all stages of the recovery.
15 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
The service was very straight forward…
The service was very straight forward to use, the man on the phone was incredibly helpful and efficient. Mustafa who came to pick up the car send a text message and phoned 30 minutes before arrival giving plenty of time. He delivered the vehicle safely and was brilliant! Strongly recommend this service to anyone!
15 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service.
Liked the service from the time the…
Liked the service from the time the person got to me but the wait time was way too long. 3 hours . The person came a long way. I know I’m in norfolk but surely there’s someone actually in norfolk who could have come , not from Lincolnshire because it takes 2 hours from there .
Once arrived it was very efficient in getting us home.
14 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for your feedback. We sincerely apologise for the wait time you experienced. While we always strive to provide assistance as quickly as possible, on this occasion, the nearest available recovery agent was the one dispatched to ensure you received help in the shortest possible time.
Although the attending recovery agent had completed a prior job in Lincolnshire, they are part of our Norfolk-based team and have multiple bases, including one closer to your destination. We understand that waiting for assistance can be frustrating, and we regret that the response time was longer than usual in this instance.
Please be assured that our team made every effort to get help to you as swiftly as possible, and we appreciate your patience. We're pleased to hear that once on-site, our agent was able to assist you efficiently and get you home safely.
Thank you again for your understanding, and we appreciate you taking the time to share your experience.
Looking after my little Mazda
He was very obliging and met all my needs.
He was very pleasant and commutative on our trip to the garage.Also he made sure my MX5 was safe and secure on the lorry before setting off
4 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Amazing arrived really quickly within…
Amazing arrived really quickly within the hour and sorted immediately highly recommend 👌
3 février 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Excellent service from recovery…
Excellent service from recovery customer service and mainly the recovery driver
29 janvier 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service.
Very efficient
Very efficient. Was with me within 2 hours exactly like they said! The driver rang me when he was 5 minutes away too which was really helpful.
27 janvier 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to post your review. We appreciate the feedback and are pleased that you were happy with the assistance that we provided.
Wonderful experience the gentleman was…
Wonderful experience the gentleman was very nice and quickly got the car on to the trailer my car was not in a very good position but he turned it around so he could get it off the driveway also I didn’t have to wait long after I rang the company
27 janvier 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to leave a review, we always aim to offer a fast and efficient recovery service.
It was amazing
It was amazing. The response was so quick and they'd helped me start up my car as easy as like one finger snap. It's really highly recommended.
27 janvier 2025
Avis spontané
Réponse de First Call Motor Breakdown
Thank you for taking the time to review the recovery service that we provided. We always try to assist with a view to get your vehicle repaired and back on the road as soon as possible.
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