First Furniture T/A Morale Home Furnishings UK Ltd Avis 

2 444
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Earlier this month my wife and I went into our store to have a look around the store and landed up buying a suite and Laminate for our sitting room and dinning room, all the staff were very helpful... Voir plus

Noté 5 sur 5 étoiles

First class company. Price matched by offering free delivery to Northern Ireland. Kept in constant contact via WhatsApp. Outdoor furniture delivered in 5 days. Delighted with my furniture and service.... Voir plus

Noté 5 sur 5 étoiles

Once again a BIG THANK YOU to all at First Furnishings for excellent service. Our sofa's arrived a good 2 weeks before we were expecting them. As we were away at the time you stored them for us until... Voir plus

Noté 4 sur 5 étoiles

Our delivery arrived but was too big to go into the house the driver and his mate were very helpful and the told us which dining table that would fit in the same style and material ( marble ) the com... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Welcome to First Furniture online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We offer the largest range of quality home and garden furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,6

Tous les avis

(2 444)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great sofa

Over the moon with this sofa.as said on other reviews a lot bigger then on photos. bit of noise when sitting on but to be expected for the very low price. Overall very happy

9 novembre 2021
Noté 5 sur 5 étoiles

Bathroom cabinet

This unit us of high quality at a very reasonable price.We are delighted with the unit and complements our other bathroom furniture.

7 novembre 2021
Noté 1 sur 5 étoiles

If I could score 0 stars I would

If I could score 0 stars I would.
Order placed on 6th October, heard nothing regarding the delivery since.
Called them on 15th October to ask for an update, vague answer given of “oh it should be dispatched next week”.
Two weeks pass by, again nothing.
Called again, 25th October, the guy on the phone advises me that he can’t get through to the manufacturers and that he will call or email me back with an update. Guess what, I don’t hear anything again.
Email sent on 28th asking for an update, no response. Shock.
Called again, 29th October, at this point they decide to tell me that they are no longer able to fulfil my order as they have decided not to sell the chairs individually anymore. When exactly they were planning on letting me know this I’d love to know. Almost 4 weeks since my order was submitted. They’ve just left me waiting here for this chair to arrive with no updates, appalling service. Now I’m stuck with 2 chairs and one missing with their only resolution being I buy a pair when I only need one. Bloody ridiculous. Scam company.

29 octobre 2021
Avis spontané
Noté 4 sur 5 étoiles

The order we placed was for my uncle in…

The order we placed was for my uncle in a care home, unfortunately we never received a tracking number once sent so didn’t even know it had been delivered until we rang to enquire. However the furniture is brilliant and he is very happy.

11 octobre 2021
Noté 3 sur 5 étoiles

Delayed despite online stating in stock

I can only give 3 stars at the moment as my table is delayed until end of November. No deposit feature available so they have kept my full £1000 payment. I was telephoned to be informed to which I was grateful, as some reviews say poor communication. I'll amend and increase my rating should my table arrive early or on time and if I am kept up to date with the backorder.

10 septembre 2021
Noté 2 sur 5 étoiles

Item shown as in stock on website

Item shown as in stock on website. Then I get a call saying its not in stock and will be here in three weeks. Then another call saying they have oversold and I won't be getting it at all. Telephone staff surly at best. Two stars because at least they refunded my money promptly.

10 août 2021
Noté 1 sur 5 étoiles

Ordered an item - it wasn’t even in stock

I ordered an egg chair - a week later after hearing nothing I called them up - it took awhile for them to locate my order and the guy on the phone said he would call me back the same day before 5 to let me know when I’d receive the chair.

I didn’t hear back - I had to call again the next day, where without hesitation I was told there was no known date of delivery for my item. I requested a refund.

If I hadn’t of chased them up, I’m guessing they wouldn’t have told me a thing and they’d still have my money.

8 août 2021
Noté 1 sur 5 étoiles

Absolutely useless company

Absolutely useless company. Delivery drivers take photos of half of the product then the company claim these are enough to cover it wasn’t damaged despite damage being in an area that wasn’t photod.

Ali in customer services is rude, arrogant and a waste of time contacting, surprised the company is still about. Avoid if I were you.

5 août 2021
Avis spontané

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