First Tech - Santa Rosa Community Avis 

142
•
TrustScore 5 sur 5

4,9

2500 Mendocino Avenue, 95403 Santa Rosa, CA, US

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a problem with an ACH transfer today & it triggered an automatic overdraft transfer into my account. I have never experienced this before. I called my long time contact at the Santa Rosa branch.... Voir plus

Noté 5 sur 5 étoiles

Mayra has helped me many times with my banking needs, whether it be routine transactions or bigger questions about how to maximise my membership with First Tech. I recommend asking for her on your nex... Voir plus

Noté 5 sur 5 étoiles

Sophia Freedman Very professional. Managed all of my concerns. Happy she's an important part of First Tech.

Noté 5 sur 5 étoiles

The hospitality and professionalism of your people at the Santa Rosa branch is without equal. From the moment I walked in the branch a couple weeks ago, I (and my wife as well on our second visit) ha... Voir plus


À propos de l'entreprise

  1. Caisse de crédit fédérale
  2. aussi dans
  3. Coopérative de crédit
  4. Institution financière
  5. Planificateur financier
  6. Prêteur hypothécaire
  7. Société de crédit et de prêt automobile

À propos de First Tech - Santa Rosa Community

Écrit par l'entreprise

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(142)

4 432 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff is great

Amanda Urias at the Santa Rosa branch was super helpful and informative

22 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

We’ll be sure to pass this along! Amanda will be thrilled to hear your kind words.

Noté 5 sur 5 étoiles

Sophia Freedman is very efficient and…

Sophia Freedman is very efficient and personable. She was amazing in helping me with all of my needs and went above and beyond in helping with things I didn’t even think about. She is the only one I want to see and have help me.

22 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Thank you for your kind words, Jenny! 💙

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from financial solutions Rep, Sophia Freedman from the Santa Rosa Ca branch. She is friendly and professional. She helped us through recent fraud attempts working diligently to ensure our accounts were safe. Sophia's the best!!

18 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

We’re always here to help. 🙌

Noté 5 sur 5 étoiles

The associate was very knowledgeable…

The associate was very knowledgeable and friendly. She walked us through every step and made it easy to understand. Thank you. Ron

10 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Noté 5 sur 5 étoiles

Got a new debit card very quickly

Got a new debit card very quickly! Thanks Saul!

12 juillet 2025
Avis spontané
Logo de First Tech - Santa Rosa Community

Réponse de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Noté 5 sur 5 étoiles

I visited First Tech today to make a…

I visited First Tech today to make a new CD. The person who helped me was really nice and helpful. His name is Saul. That's why I just wanted to give him a praise for his great service. Thank you.

10 juillet 2025
Avis spontané
Logo de First Tech - Santa Rosa Community

Réponse de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Noté 5 sur 5 étoiles

People that work here are very nice

Nice young man Saul Alverez

9 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Noté 5 sur 5 étoiles

Very happy with the First Tech customer…First tech has really good customer service I’m not bank anywhere else

Very happy with the First Tech customer service they were very busy today and we’re really efficient with getting customers in and out my customer service representative was Saul Zarts which he was very helpful he explains everything to you if you don’t understand he has a good asset to first Tech

3 juillet 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Noté 5 sur 5 étoiles

Sophia is proactive

Sophia is proactive, highly experienced and efficient and a valued financial adviser.

22 mai 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Helping our members achieve their financial goals is what we do best.

Noté 5 sur 5 étoiles

Sophia F

Sophia F. Helped us open a new checking account for my daughter. She was knowledgeable, efficient and professional. She was a pleasure to work with!

9 juin 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

That’s what we love to hear!

Noté 5 sur 5 étoiles

Very friendly and helpful to me

Very friendly and helpful to me , my situation was dealt with promptly and i left feeling relaxed and secure knowing my problem was addressed .wonderful!!!

6 juin 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

We love hearing this! Providing exceptional service is our priority. 😊

Noté 5 sur 5 étoiles

Picking a Certificate

I met with Sophia, and she provided valuable guidance on which certificates would be most beneficial for me. She is supportive, approachable, and prioritizes the best interests of her clients.

2 juin 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Thank you for trusting us! 🚀

Noté 5 sur 5 étoiles

Sophia is wonderful to work with

Sophia is wonderful to work with . She is amazing and my person to go to . She helps me every month with my finance and bills . I can count in her .

29 mai 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

That’s what we love to hear!

Noté 5 sur 5 étoiles

Very pleased with the responsiveness and wide range of services

We’ve been members of the Credit Union for decades and are very pleased with the services. Our local representative, Amanda, has helped us for many years with CDs, new accounts, and advice on many topics – always patient with our many & sometimes complicated queries, and time effective. The agents online and at the 800# are very responsive and thorough. The website is greatly improved in the last few years and works smoothly; handy to have access to our accounts and to do transfers between accounts & other financial institutions. Statements are well organized and posted in a timely manner.

21 mai 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

Thanks for being a part of the First Tech community, Robert!

Noté 5 sur 5 étoiles

Amanda

Amanda was on time, friendly and very helpful in reviewing all our accounts at First Tech.

22 mai 2025
Avis spontané
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Réponse de First Tech - Santa Rosa Community

That’s what we love to hear!

Noté 5 sur 5 étoiles

Saul was very responsive to my requests…

Saul was very responsive to my requests and questions. He has an extremely positive and helpful approach. He also followed up afterwords to ensure everything was resolved with one of my system challenges.

19 mai 2025
Avis spontané
Logo de First Tech - Santa Rosa Community

Réponse de First Tech - Santa Rosa Community

Thanks for being a part of the First Tech community, John!

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