FitMyCar Avis 

I ordered prestige oem replacements carpet and a boot rubber mat for my Mazda 6 2007. Came in less than a week (i live in Australia). They were perfect. I see a lot of bad reviews here so I just wanna let people know i had a good experience with them.

I asked for a refund say 7 to 19 days now october order in July lost in usps mail in my city and shipped item to California with means postal knew whay my item look like I want my fing refund now.

It's been over a month and my order still hasn't even been sent out. Every time my contact them they say they'll send it within the next 3-5 business days. Clearly that was a lie.

I purchased a set front and rear matts for Mv duel cab triton back matts didn't fit so I returned them after paying $256 for a full set they refunded $35 out right rip off I would not recommend these matts .
the drivers front matt sit good the front passenger mat slips all over the place cant return these as I tried them out never again.
Now using my old rubber mats again.

Very good match of my original Front Mats for E92 BMW for less than half the price of oem , very good fit and well manufactured . Delivery 12 days from Australia.

This falls down to me for not coming on here before purchasing from this website. It is not a .au domain, so without digging too much through their “Story” page you would never know they are based in Australia. Nothing on the order page discloses that, and it doesn’t state anything about international shipping if you’re outside of that country. They emailed me back when I tried to cancel my order, and sent back an email “proving” they are an Australian company. I had not heard anything about my order, but apparently it had already shipped out. It was very convenient they sent the tracking link only after I complained. I have NOTHING nice to say about the cheap, flimsy, and ill fitting floor mats I received. They do not fit properly at all, and this whole situation has been a waste of my time and money. DO NOT buy from them even if you are in Australia! You’d be better off buying from TEMU.

Fit perfectly. good quality. look exactly as advertised and came on time. No Hassle especially for requesting to change the thread colour and the thickness. 10/10 service and reliability.

Better customer service, communication and return policy

FitmyCar is an Australian company hiding behind a dot-com Web site instead of using dot-au. If you're not in Australia, your order will take a long time to ship and even longer to arrive. I ordered June 12, 2026. My order did not even make it out of the warehouse for more than two weeks.

Even bigger problem: Australia is a right-hand drive country. FitmyCar not disclosing this means that car floor mats shipped to most other parts of the world, including the US, do not fit the left-hand drive cars used in most countries.

FitmyCar already has told me I must ship the mats back to them, at my cost, for inspection, at which point they may or may not choose to issue a refund.

My next moves are to file complaints with the US FTC and the Australian ACCC for deceptive international commerce practices: Hiding behind a dot-com Web site, not disclosing their location, and taking payment in US dollars without ever mentioning that they are Australian. I also intend to pursue whatever buyer protection my credit card issuer offers.

Don't ever buy anything from these guys. If you get it at all, you'll wait a long time. And their attempt to make you pay for return shipping to Australia makes many purchases a financial wash. (I intend to ship it back anyway, if only to make sure FitmyCar gets no financial benefit from screwing me.)

It would be a zero or negative score if possible. I ordered the cover that the website inserted for my car. It is 2 sizes too big. No help, no support, no follow up for the full refund that the website advertises. Do not purchase from this business.

Matt's don't fit properly . They are made of cheap poor quality plastic.with a thin layer of foam which came off as I was installing. Not even worth half the price they charge. Takes 2 months to arrive also. Don't waste your money on this product.

Arrived within a week from Australia to me in NZ. Was a mat for the back of a Mazda 6 wagon. Fitted perfectly. I was worried after reading some of the reviews here but my experience was great. I am happy with the complete process.

I ordered mats in January 2026 and I’m still waiting and it’s April. They sent me tracking numbers which should make it look like the item has been in customs since February 6. This is unacceptable.

I recently purchased made-to-order seat covers for my Toyota HiAce and unfortunately the experience has been quite frustrating. The covers arrived with very minimal instructions, and it quickly became clear that the pattern is not properly suited to the current HiAce model. When I raised this issue, communication became confusing and inefficient. The retailer and the manufacturer, Sperling appear to operate separately, and much of the process involved being passed back and forth between the two, with each party deflecting responsibility rather than working towards a clear solution.
Despite confirming multiple times I would keep the product and make my own adjustments the back-and-forth has continued for two weeks with no clear resolution or internal coordination between the companies.

The product itself may be workable, but the lack of updated fitment, poor instructions, and especially the ongoing communication issues made the overall experience disappointing. I would strongly suggest better alignment between the retailer and manufacturer, as well as clearer, up-to-date product specifications for customers.

If you are happy to part with your money and receive no product then, by all means, use these guys, I won’t ever recommend them to anyone or use them ever again.
I placed an order for a dashmat 4 Feb 2026, seven weeks later, I was still waiting. I contacted their customer support only to be told the manufacturer was experiencing delays and my order will be fulfilled as soon as possible, this is a load off crap. I have now cancelled my order and, from their email, a refund will take 5-7 business days.

I wouldn't even give the one star but 13 weeks after my order, I finally got a refund. Ordered a dash mat. Constant, "next week" , responses to emails. You have to chase them. Production delays is their go-to excuse.
DO NOT USE THEM AS THEIR SERVICE IS HOPELESS.

SCAM COMPANY **** ORDER AT YOUR OWN RISK **** Ordered a dashboard mat on 9th February. Ordered incorrect one so emailed them straight away. Ordered correct size. Multiple emails where they promised to redund the $100+ for incorrect mat Ordered. Still no refund 6 weeks later. They didn't dispatch the other one until 11th March so over a month later. 0800 # and live chat don't work. Finally received product 18th March. STILL NO REFUND FOR 2ND MAT RECEIVED.

Honestly never buy off these wankers, I ordered a dash mat for my car on the 18th of January, never received a email of dispatch, they stated that I would get a dispatch email no later than 20th of January so I emailed them on the 20th of February asking why I still hadn’t received one and asked for my money back, it is now the 15th of March and I still haven’t gotten my money back.

I purchased a couple of items from this company, the floor mats were ok, but probably cheap quality for the money paid ( expensive) and then I purchased a dash mat that is supposed to be a fitted product. It is nothing like my dash and obviously the wrong product however I’m being charged postage to return it. So my advice is DONT do business with this company and definitely don’t believe what the website says about returns and refunds. You will be getting ripped off

Ordered my dash mate on the 29th of Janurary. Still hasnt been sent. Company is full of lies, a friend ordered his after mine, his has been sent, mine still hasn't. What a joke.

Avoid this company at all costs