Great service - over the phone with the store, online when making the order, customer support over a query I had - speaking with a real person, and the equipment itself. Delivered on time next day by... Voir plus
Établissement
Changer d'établissementThe Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB
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Lisez les avis des autres
I bought a new treadmill from this fitness store, and I am very happy. Lee was very responsive & knowledgeable, answered all my questions and helped me pick the right model for my home. Delivery was f... Voir plus
James and Lee very helpful and explained how each of the machines worked Delivery was promp, on time and handled with care and great communication. The two delivery drivers credit to the company we... Voir plus
Contacted Fitness Superstore today via their 'chat' service. James B from Manchester supported me through my purchases, offered advice and was incredibly helpful and patient. Prompt email trail, fol... Voir plus
À propos de l'entreprise
- Magasins d'appareils de fitness
- Service de fitness et nutrition
- Vente d'équipement de fitness en gros
- Vélo d'intérieur
- Magasin d'articles de sports
À propos de Fitness Superstore - Manchester
Écrit par l'entreprise
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Écrit par l'entreprise
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Coordonnées de contact
The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, Royaume-Uni
- 0161 820 5921
4,9
Excellent
204 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I'd been looking at buying my own spin…
I'd been looking at buying my own spin bike, for home, and saw the choice available online at Fitness Superstore. Wasn't sure which to buy, so when I saw they had a physical store to view the machines went along to the one in Trafford Park Manchester to have a look. Was greeted by James upon arrival, who led me through the options available and pricing. Definitely worth a visit. If you're considering a visit trust me there is NO HARD SELL which is always a bonus. I left very pleased with my purchase, knowing exactly what I'd bought and why and am now looking forward to the HARD WORK on the spin bike. Thank you James.
1 août 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Janet
We are delighted to hear about your positive experience finding the perfect spin bike for your home. It's wonderful to know that our team member provided excellent assistance, guiding you through the options without any pressure. We appreciate your kind words and are thrilled you left feeling confident in your purchase.
Kind Regards
Fitness Superstore Trust Pilot Team
James in store was helpful and provided…
James in store was helpful and provided good advice and support. Delivery arranged to new address, and generally all round great service!
1 août 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Colin,
We are delighted to hear about your positive experience in our store. It's wonderful to know that our team member provided helpful advice and support, and that your delivery was arranged smoothly. We appreciate your kind words about our great service!
Kind Regards
Fitness Superstore Trust Pilot Team
James was very helpful in narrowing…
James was very helpful in narrowing down what we needed and kept in touch with us until ordering
27 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Wayne,
We're so glad to hear our team provided such helpful and consistent support throughout your experience.
Kind Regards
Fitness Superstore Trust Pilot Team
I visited the shop to enquire about treadmills
I visited the shop to enquire about treadmills. The expertise offered by Lee was brilliant. He offered objective advise on what treadmill would be best for me. No hard sales pitch - just friendly advice. He offered help with all aspects of the order process which made the experience enjoyable and hassle free. I highly recommend (plus the shop is in a great location too!)
25 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Stu,
We are so pleased to hear about your positive experience and that our team member provided such brilliant expertise and friendly advice. It's wonderful that your experience was enjoyable and hassle-free. Thank you for your kind recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Treadmill, home gym
Great range of products to view and try with a knowledge staff member who was friendly and not pushy. Great buying experience 👍
26 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Paul Daley,
We're delighted to hear you found our product range great and had a positive buying experience. We're especially pleased that our staff were knowledgeable, friendly, and not pushy.
Kind Regards
Fitness Superstore Trust Pilot Team
elliptical cross trainer…
Purchased an elliptical cross trainer after dealing with James at the Snow Centre branch. Received lots of pre purchase advice, really helpful , friendly and extremely knowledgeable which was much needed as we really didn’t know where to start. Do call in and try the machines if you are considering some home equipment- no hard sell, just a friendly helpful team. Thank you!
8 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Customer,
We're delighted to hear about your positive experience finding an elliptical cross trainer! It's wonderful that our team was able to provide helpful, friendly, and knowledgeable advice. We truly appreciate your kind words and recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
Tom was great
It was an absolute pleasure interacting with Tom. He helped me a lot making the right choice for the equipment and he was fully professional throughout.
17 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Anatoli,
We're delighted to hear about your positive interaction with our team member! We appreciate you highlighting their professionalism and assistance in helping you choose the right equipment.
Kind Regards
Fitness Superstore Trust Pilot Team
Great service all around
We popped into the store today just to have a look at the treadmills and see what was available, with no real intention of buying one. We were greeted by Lee, who was incredibly friendly, knowledgeable, and easy to talk to. He took the time to explain the different options without any pressure and helped us find the treadmill that was the best fit for what we needed.
Thanks to Lee’s advice and experience, what started as a quick browse turned into us buying a treadmill on the day. We’re really happy with our purchase and the whole experience. Excellent customer service from start to finish, and a real credit to the company. Thanks again, Lee!
17 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Shez Nabiel,
We are so pleased to hear that your visit to our store exceeded your expectations and that you had such a positive experience. It's wonderful to know that our team member was able to assist you in finding the perfect treadmill. We hope you thoroughly enjoy your new purchase!
Kind Regards
Fitness Superstore Trust Pilot Team
James @ Fitness Superstore
James has been extremely helpful throughout the entire process, from the initial discussions right through to the final purchase. Would definitely recommend.
15 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Jessica,
We're delighted to hear about your positive experience and that our team member was extremely helpful throughout your entire process. We appreciate your recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent service - James in Manchester branch
Popped into the Manchester store with a treadmill in mind and after a good discussion with James, he was able to guide me to a treadmill that better suited my needs. A really friendly experience, with regular email communication about my order. I would be happy to recommend James and the Manchester store to anyone interested in buying any fitness gear. Thanks for all your help James!
15 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Chris Anstey,
We're so pleased to hear about your excellent experience at our Manchester store. It's wonderful that our team member was able to guide you to the perfect treadmill and kept you informed throughout the process. We appreciate your kind words and recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Great Experience at Fitness Superstore
Lee was really helpful during our visit to Fitness Superstore. He took the time to answer our questions and gave us plenty of space to look at the treadmills without any pressure to make a purchase.
It was refreshing to browse and compare options at our own pace while knowing help was available if we needed it.
Friendly, knowledgeable service and a comfortable shopping experience. We'd definitely recommend visiting and speaking with Lee if you're looking for fitness equipment.
The delivery team were brilliant as well. They were friendly, professional, and very accommodating, making the whole delivery process smooth and stress-free. They took care when bringing the treadmill into the house and were happy to help with positioning it where I wanted it.
8 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Jowita,
We are so pleased to hear about your positive experience with us! It's wonderful to know that our team provided you with helpful, knowledgeable service and a comfortable shopping environment, allowing you to browse without pressure. We are also delighted that our delivery team was professional and accommodating, ensuring a smooth and stress-free setup for your new treadmill. Thank you for sharing your feedback; we truly appreciate it.
Kind Regards
Fitness Superstore Trust Pilot Team
Really helpful and professional service…
Really helpful and professional service from first contact to completion James was super.
Thanks again
8 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear David Coffey,
Thank you for taking the time to leave us such a positive review. We are so pleased to hear that you received professional and helpful service from start to finish.
Kind Regards
Fitness Superstore Trust Pilot Team
Great advice
Great advice. Helpful staff (Lee). Great experience. Would definitely recommend.
7 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Brian Glover-Smith,
We're delighted to hear that you received great advice and had such a positive experience with our helpful staff. We truly appreciate your recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
Great customer service fast and easy !
6 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Danny Macdonald,
We're so happy to hear that our customer service was fast and easy for you! We truly appreciate your kind words.
Kind Regards
Fitness Superstore Trust Pilot Team
James was very good at explaining the…
James was very good at explaining the equipment without coming across as a salesman. We even got an unexpected discount. Highly recommend and don't hesitate to talk to James. He is there to help.
4 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Mark,
We're so pleased to hear that our team member was able to explain the equipment so well without being pushy. It's wonderful that you received an unexpected discount and felt truly helped.
Kind Regards
Fitness Superstore Trust Pilot Team
Fantastic service and really…
Fantastic service and really knowledgeable advice provided by James Bebbington.
4 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Jon Pickering,
We are delighted to hear that you received such fantastic service and knowledgeable advice. Your positive feedback is greatly appreciated, and we're glad we could assist you so effectively.
Kind Regards
Fitness Superstore Trust Pilot Team
I would highly recommend this company…
I would highly recommend this company their service is great, from Lee in sales at Manchester to the delivery drivers. Ordered our rower and bike at the store on Tuesday, delivered foc on Thursday, kept upto date with time of delivery, etc. Looking at making another purchase from them. Thanks 🙏
14 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Tracy Ireland,
We're so pleased to hear about your excellent experience with our team, from sales to delivery. It's wonderful that you received your order so quickly and were kept updated throughout the process. We appreciate your kind words and look forward to assisting you with future purchases!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent service
I had a fantastic experience ordering weights for my fitness studio. From start to finish, the customer service was excellent. Lee was incredibly responsive, always replying quickly to my emails and answering all of my questions clearly and thoroughly. He went out of his way to make the whole process smooth and enjoyable. The level of communication and care really stood out, and I wouldn't hesitate to order from this company again. Highly recommended!
1 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Kat ,
We are delighted to hear about your fantastic experience ordering weights for your fitness studio. We're especially glad that our team member provided excellent service, making the process smooth and enjoyable for you. We truly appreciate your high recommendation and look forward to serving you again.
Kind Regards
Fitness Superstore Trust Pilot Team
Clarity, honesty and helpfulness
Everything was explained clearly. I asked questions about a couple of products, and the responses were accurate and unbiased. Here's the great thing - I was listened to! A personal response rather than a sales pitch. There was a slight hiccup with a delivery date, but I rang up and this was resolved with no fuss. A very positive experience! Thanks!
30 juin 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear marian,
We're so pleased to hear about your positive experience! It's wonderful that our team clearly explained everything and provided accurate, unbiased responses to your questions. We're also glad we could quickly resolve the delivery date hiccup without any fuss. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Great service
Great service, very knowledgeable and so friendly. 100% go back and purchase more.
1 juillet 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Leanne Eastwood,
We're so glad you had such a positive experience with our service and found our team knowledgeable and friendly. We truly appreciate your kind words and look forward to your next purchase!
Kind Regards
Fitness Superstore Trust Pilot Team
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