Flight Centre UK - Flight Centre Romford Avis 

Melanie is very helpful and always ready to answer any questions I have?

We booked special assistance for my wife but there was very little help at Malaga airport and we booked a car hire from the flight centre but the company they chose to give us was nowhere near the airport and my wife who struggles to walk and needs a walking stick had to walk firstly a very long way just to get outside the airport to meet a bus to take us to the car hire company this was a total inconvenience considering there were many car hire companies inside the airport. I understand you don’t have much control with the staff at the airport but if someone needs special assistance everything needs to be done to make things as easy as possible.

Overall experience very good.
We have booked through Melanie several times,Melanie is attentive and professional.

Amy Burns has been the essence of professionalism and perfection regarding my challenging circumstances regarding our forthcoming holiday to the Far East and Australia . She is truthfully the best Travel Consultant I have ever encountered and I cannot praise , thank or recommend her enough . OUTSTANDING .

Amy Burns has been the essence of professionalism and perfection regarding my challenging circumstances and I cannot praise her more highly . She is truthfully the best Travel Consultant I have ever encountered and I wish to thank her for everything she has done to facilitate our forthcoming trip to the Far East and Australia . OUTSTANDING .

Good services, affordable ticket prices and quick responses.

We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.

Lovely people especially our Mel. Nothing is to much trouble,will help you with anything.xx❤️

Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.

Melanie. Is an excellent person to book our flights. Over the years we booked flights to Australia/ America and we continue to book flights to America.
Melanie has always listened to our needs and is extremely easy to talk to.
She is a credit to herself and Flight Centre.

I’m using Flight Centre for my holiday, and it’s been great 😊. I will definitely recommend it to anyone looking for holiday accommodation and travel. Sophie from Liberty Shopping Centre
Romford RM1 3RT she’s been incredible from the beginning arranging all my family holidays, great company I will definitely be looking forward to booking my holidays with Flights Centre…

Each time I use the flight centre they find me the best deal thank yiu to Sophie curtis

Never dream of going anywhere else great service from all the staff especially Amy thay always go the extra mile.always phone and e -mail you promptly if there are any changes.

Amy was hands on all the way - extremely helpful in arranging quite a difficult trip.
Phone calls and emails always promptly returned with a smile.
We could not have managed this trip without Amy's help and that is no understatement.

I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter).
The whole process has gone smoothly and when I have had to make certain adjustments that too has gone well.
I feel that they have provided me with an excellent service and I will continue to use them.

Amy Burns went above and beyond to ensure our trip to Vietnam went off without a glitch. Always available when we had questions in the run up and available when we were out there. 5 star service.

Melanie is an amazing consultant. Always going above and beyond. You are a super star.

For the past several years, we have returned to Mel at Flight Centre to help organise and book our holidays, including trips to Europe, backpacking through Scandinavia, and our honeymoon in Africa. We feel like Mel understands what we want from a holiday, even when we are not sure ourselves.

On our most recent trip, there was an issue with our accommodation, and Mel quickly sorted it out so we could focus on enjoying our holiday.

It was time for another trip to Melbourne Australia. I have previously arranged my travel with the Flight Centre in Romford where arrangements had been made for me by a very efficiently Melanie Hill.
On calling in at the Flight Centre I was delighted to see that Mel was still a key operator behind the desk so I waited for her to become free and then asked her to arrange my forthcoming trip.
Being of a larger frame I tend to seek Business class for such a long flight and Mel set about options open to me, the fares presented to me had increased a little which I had expected Mel presented to me a number of options showing flights and timings, everything look fine Mel had done a great job however when I asked for seat allocation Mel explained that the options presented were on a new fare system called a saver fare and as such had removed seat allocation unless further payment was made and also that if I required entry into the airport lounge that was also a further costs. Sadly I had to turn down Mel’s options and asked her to seek further choices with seat and lounge access included in the overall flight as I had had on previous flights to Melbourne . Mel smiled and began further searches which eventually arrived at a suitable flights which I then accepted.
I would like to express my thanks and gratitude to Mel for all of her assistance in arranging my flights, she did so in a very professional and pleasant manner, she persevered until she had met my wishes even though I wasn’t the easiest of customers to deal with, nothing was too much trouble for her. Well done young lady you are a star.