Flight Centre South Africa - Flight Centre Cavendish Square Avis 

The understanding and politeness we received from your consultant Kent was refreshing and very heartening in our dire moment of illness.
Thank you very much Flight Centre.
Service was extremely efficient.

Farah was unbelievable today. She went out of her way to assist us in a very tricky situation. She was a star and I would recommend her to anyone .

My experience at Flight Centre Cavendish Square, with Farghaana Fortune, has been exceptional. On numerous occasions, Farghaana's level of service and customer care has consistently been efficient and professional. My experience has been that Farghaana goes above and beyond to serve well, before the booking, during the booking process and with offering assistance after the flight confirmation. Thank you Farghaana. With sincere appreciation.

I’ve dealt with travel agents before but my experience at the Cavendish branch with Mornay Carstens was the best I’ve ever had. He worked tirelessly to find a program to fit my needs as a granny hosting small children for a trip to Mauritius. And at the last minute when I changed hotels he calmly made the necessary adjustments. What a pleasure to meet a young person so dedicated to his profession.

Farah from Flight Centre was very helpful and gave us several options to choose from for our holiday to Mauritius.

I’ll tell you what made this experience great. Farghanna’s knowledge of our chosen vacation destination and in the follow through her to detail. She was incredible, knew the answers to my questions as I asked and was able to expand on the subject matter as though she’d been there a hundred times. Talk about a confidence builder for me. I found her extremely approachable and helpful, never trying to steer me towards an end product, rather providing options and information about various products to help me with decision making. I have already recommended her to friends looking for a capable individual.

I have booked with Mornay a few times in a row now and I really appreciate his interested attitude and his diligence. In addition, he always makes sure that I get the best deal possible! Thank you Mornay!

All the agents at Flight Centre Cavendish are excellent in my experience. They are friendly, professional and reliable.

We recently had the pleasure of dealing with Farghaana from flight centre Cavendish. She was friendly and provided a very professional service, helping us plan our recent trip with very short notice.
Highly recommend her to anyone planning their next holiday.
Thanks
Colin & Carole

Mornay Carstens at the Cavendish, Cape Town office, is the most helpful agent. He provides documentation, advice, seat bookings and also assists with refund collections etc. This is WAY BEYOND his call of duty. He should be paid monthly bonusses!! He is the reason I continually make use of Flight Centre. His help to 70+ year old techno challenged travelers is astounding.

This is our second trip that Morne has booked and he has gone above and beyond to assist us. We had trouble on Istanbul airport flying out to Dubai to stay for a few days before heading home. It was such a stressful time and happened on XMAS day. Morne was on leave and on holiday but still managed to assist and guide me on all my options. He even contacted Emergency assist on my behalf, constantly checked in until we were sorted. He is an absolute gem and amazing at what he does. He managed to help me despite the difficulty on his side. More you are truly appreciated Thank you.

The team was quite helpful and quick to respond.

Shocking ! I have never experienced such bad service as with Cavendish Store Flight Centre. I am a regular flier and use a number of travel agencies, I am used to trusting their professionalism. I have just been so badly let down by this agency I will never book with them again. They undertake to do things and then simply do not do them. It results in a disaster They are totally unreliable. NEVER AGAIN!

Morne always gets a better deal than I can. Been using him for many years and I always try to beat him and he always gets me a better deal than I could

Mornay assisted us with our itinerary and bookings, was a pleasure dealing with him. Quick to respond and happy to answer questions. A++++ experience. Thank you.

I had the privilege of being assisted by Mornay Carstens from the Claremont Cape town branch and I must say I was and currently am impressed with the service as I am a first-time traveler and my requests were answered, and I was assisted quickly which takes the stress of my shoulders a little, but once again I am truly happy with the quick and professional service I have received.

Most helpful and pleasant bservice by Farghaana one of the agents at Cavendish ,will go back again and again ❤️❤️❤️✈️

Very efficient, friendly service from Mornay.

Quick responses, calm, efficient service, and service agent's understanding. He stayed in communication and kept responding, which is so reassuring.