Flo Tours Avis 101

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Uygar was the perfect host and tour guide in Cappadocia. Extremely knowledgeable, kind and mannered. He also coordinated travel, lodging, restaurants and the Istanbul activities. I would recommend... Voir plus

Noté 5 sur 5 étoiles

We just finished our Turkey tour with Flo Tours. Sitting in the hotel lobby in Istanbul waiting for our ride to the airport. Everything was marvelous , outstanding. I had some concerns since have neve... Voir plus

Noté 5 sur 5 étoiles

Our guides were excellent , very friendly and Athena was very funny and amazingly talented at what she does, so much knowledge and wonderful stories we learned so much ! Mustafa was also quite nice a... Voir plus

Noté 5 sur 5 étoiles

Traveled to Central Asia (the five Stans) with Flo Tours and had wonderful time. It was a small group of 12 people and had so much fun. Food was great and the hotels were excellent with clean rooms an... Voir plus

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

Flo Tours offers small group tours to legendary destinations such as Central Asia, Caucasus, Iran, Middle East, Asia and Cuba with carefully crafted, inspiring itineraries. Discover the history, culture and local life by traveling off the beaten path…


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
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Noté 5 sur 5 étoiles

We had never heard of Flo Tours

We had never heard of Flo Tours. At times I was even concerned it was a scam. Boy, we were impressed by our tour of Turkey. Good hotels and food plus a small group. Transportation was on time and reliable. Guides were good. Will use them again.

23 février 2018
Avis spontané
Noté 1 sur 5 étoiles

I paid for a 30-day tour

I paid for a 30-day tour, which was cancelled due to few people signing up

I was told that the next year I could have my own private tour to make up for this. A few months later, I was told that, due to unrest in Turkey, he advised me not to go on the private tour.

Then , he put me on a tour with another company for 24 days, with no compensation for the extra 6 days I had originally paid for.

22 février 2018
Avis spontané
Logo de Flo Tours

Réponse de Flo Tours

Hi Linda,

You have signed up for a small group tour of Grand Turkey tour in May 2013. Unfortunately, we did not have any other passengers besides you on that travel date. Therefore, we offered you an option of a different itinerary on your travel dates or to wait for the next departure of the same itinerary. You accepted the shorter tour with higher category hotels and completed the tour. We are surprised to hear that you were expecting a compensation for the 6 days as it is explained at the time that the new itinerary is shorter and more expensive than the original one because of the hotels used. We apologize for any misunderstanding. At Flo Tours, customer satisfaction is our top priority and we hope to see you on one of our tours again as your experience is an exception.

Noté 5 sur 5 étoiles

Trip to Iran

I visited Iran in the fall of 2016 with a great English speaking guide. I enjoyed the wonders of ancient Persia and the friendliness of the Iranian people towards Americans. Shopping in Esfahan for Persian carpets and art objects was a pleasure. Accommodations were excellent as well as restaurants. It is regrettable that Americans are no longer able to obtain visas to visit this remarkable country.

22 février 2018
Avis spontané
Noté 1 sur 5 étoiles

There is no advantage to FLO TOURS…

There is no advantage to FLO TOURS promotions. The prices are always too high and unaffordable. Even the Travel Agent FAM RATES are ridiculously marked high that no travel agent can afford to travel.

22 février 2018
Avis spontané
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Réponse de Flo Tours

Hi Daniel,
We could not find your email in our customer database. It seems like you have never traveled with Flo Tours. Our tour rates are not the cheapest in the market for a reason. Our goal is to offer the best value for money. Our groups stay at the best hotels and has the best tour guides at each destination. We value our customers' time and money therefore spend it carefully. We invite you to join one of our tours to experience the reasons why so many travelers choose Flo Tours over less expensive options.

Noté 5 sur 5 étoiles

Great guides everywhere

Great guides everywhere. Everything ran smoothely from airport pick-up to border crossings where we left one guide and picked up another one. Also great vehicles - even a mini-van for just the 2 of us.

22 février 2018
Avis spontané
Noté 4 sur 5 étoiles

Just about everything went well

Just about everything went well. The were friendly, knowledgeable and flexible. The only negative was the hotel in Antalia, which was not at all to our liking.

22 février 2018
Avis spontané
Noté 2 sur 5 étoiles

Time consumed

Time consumed. Missed sightseeings because of time.

22 février 2018
Avis spontané
Logo de Flo Tours

Réponse de Flo Tours

Hi Karen,

Thank you for taking time to share your experience with us. In order to improve our services, we need more information from you. Would you please share with us which sightseeing is missed on your private group tour to Spain, Portugal and Morocco? if you can share more details, we can fix the schedule for future tours.

Again, thank you for your time.

Noté 5 sur 5 étoiles

Excellent trip to the Five Stans.

Our first tour with FloTours was their Five Stans small group tour. From start to finish it was great -- from arranging the tour with FloTours home staff, to the guides in each country, local guides. Hotels were excellent. We definitely will travel with them again. Highly recommended!

22 février 2018
Avis spontané
Noté 5 sur 5 étoiles

Trip to Caucasus Countries - Veronica Baker

BTook my first trip with flo tours this year
and it will not be my last. On the tour we took there were only my friend and I on a close to a three week venture.
We visited three countries and had a different guide for each country who met us at the border of each different
one.
Each guide was very knowledgeable and accommodating to fulfill any special requests that they could.
Accommodations were at a variety
of establishments and usually well
located for walking about. Truly none
were of type to cause any complaints.
So, thanks for a well organized and safe
your.
Do you have a catalog of any type?
If so, I would like to have one.
Thanks,
Veronica (Nicky) Baker

22 février 2018
Avis spontané
Noté 2 sur 5 étoiles

Frequent long distance bus riding…

Frequent long distance bus riding average at least 8 hours between the city and next destination and stay one night at most cities. Very little time to actual and leisure sightseeing in a town with no or maximum of 30 minutes shopping. Always the preference of company for its commissions that often did not appeal me for shopping. I prefer the purchase at local shopping streets. Most of all the travel with FloTours it is the worst I ever experienced.

22 février 2018
Avis spontané
Noté 3 sur 5 étoiles

FLO Tour in Turkey

Pro- Luxurious hotels, very knowledgeable guide (Selchuk), comprehensive itinerary, reasonable cost

Con- Practically no free time, too many visits to "workshops" which were really salesrooms, too many buffet meals designed for American palates, very l-o-n-g coach rides between destinations

22 février 2018
Avis spontané
Noté 1 sur 5 étoiles

Hotels poor

Hotels poor. Very good guide but not regularly used by Flo

22 février 2018
Avis spontané
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Réponse de Flo Tours

Hi Barbara,

Thank you for taking time to share your experience on the private Turkey tour in 2012. I am sorry to hear that we could not meet your expectations on the hotel choices as it was a private trip and the hotels were specifically chosen for you based on your needs and budget. Magnaura Palace in Istanbul, La Vista Hotel in Kusadasi are hotels we use all the time with great reviews. Ayapam Boutique Hotel in Pamukkale is a lower class hotel, but one of the best hotels in the region as a boutique hotel.Unfortunately, Pamukkale is one of the towns we have hard time to find the high quality hotels like we use in other cities in Turkey. Happy to hear that you have enjoyed our tour guide Asil who is one of the best tour guides in Turkey and only works for private tours.

Thank you for your feedback as this always gives us the opportunity to improve our services.

Shebby

Noté 5 sur 5 étoiles

Traveling through Turkey with Flo Tours....

The hotels were great, the food was delicious, the guide and driver were wonderful and so helpful . The sights we saw were amazing , the explanations were clear and helpful . It was a most enjoyable trip!

22 février 2018
Avis spontané
Noté 3 sur 5 étoiles

Some great elements but room for improvement...

The hotels, the chosen guides, the tours themselves - all of these aspects were wonderful. The issue we had however was during the planning process as communication with Flo Tours was frustrating - several emails unanswered, multiple voice messages not returned, it created stress during the planning process which was something we tried to avoid by going through a tour company in the first place.

22 février 2018
Avis spontané
Logo de Flo Tours

Réponse de Flo Tours

Sorry to hear that you had trouble communicating with our agents planning your private tour to Egypt in 2011. We certainly had a time period when our customer base grew very fast leaving us short staffed. Since then we have hired more agents to respond to our customers as quickly as possible. We hope to see you on another tour to experience it firsthand.

Thank you for travelling with Flo Tours and your feedback as this always gives us the opportunity to improve our services.

Noté 5 sur 5 étoiles

Met all of our expectations

We still reflect on our travel with Flo Tours and would highly recommend this company. The sign-up process was easy, the pricing was fair, and the service during the trip was exceptional.

22 février 2018
Avis spontané
Noté 5 sur 5 étoiles

Flo Tours - Turkey

Our guide was very knowledgeable and experienced. The itinerary was great. The office staff was very helpful.

22 février 2018
Avis spontané

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