I purchased a sample pack back in December. The packaging arrived torn open with the contents missing. I contacted the company through their site messaging system and never heard anything. I then disp... Voir plus
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Extremely accommodating! I ordered a bunch of samplers: creed, POM, and bond 9. Majority of them worked, but only a couple didn’t, however, I was shipped new ones immediately after communicating this.... Voir plus
L'entreprise a répondu
So I give this 3 stars because there policies aren’t correct they say 1-2 business days and mine hasn’t even been shipped yet 2 days ago I was told it was gonna be shipped tmmr then yesterday I was to... Voir plus
They suck and are scammers ..it's a knock off like the dollar tree cologne it's a knock off version I received it and it sucked..came in a clear spray with a typed out tag that says Versace very cheap... Voir plus
L'entreprise a répondu
2,6
Bas
119 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Sample order
Ordered samples for stocking stuffers. Expected mini bottles as shown in picture... Samples are like they give away for free in Department stores. Not even labelled nice. Wasted $40
4 novembre 2024
Avis spontané
A scent worth checking out
So, after looking all over the internet for a discount on Louis Vuitton's Ombre, I came across Fragman's website (Fragman.Shop). I was pleasantly surprised at the vast selection of cologne and perfume fragrances, as well as the availability of sets (discovery sets vs collector sets that you should definitely check out). When you're looking for that fragrance and not sure whether you want to spend the money, simply having the option to purchase a sampler is a must when balancing wants against your budget. Buying samplers is an amazing way to check out a fragrance without leaving the house or breaking the bank. Fragman has a wide variety of choice fragrances, at competitive pricing. Better yet, you get a discount for the first order, so you can stop reading this review and start ordering. Fragman has fast shipping and exceptional packaging, so you don't have to worry about your purchase not making it to you securely. Fragman has become my family's go to for trying out colognes without ever leaving the house.
21 octobre 2024
Avis spontané
Scam likely. Botted reviews.
Honestly i should have known better just looking at the reviews any of the 1 star bad reviews look like real people and every single one of the 5 stars looks like a bot. Currently sitting at day 9 that the pre shipment info was sent to the post office. Tried messaging them through their website only to get the same copy paste answer every time. Screams scam likely to me. Buyers beware.
20 octobre 2024
Avis spontané
BEWARE!
BEWARE!! What a ripoff. Tiny little bottles with misters that don’t work. Highly priced junk.
4 octobre 2024
Avis spontané
Réponse de www.fragman.shop
Dear Brian,
We sincerely apologize for the disappointment you experienced with your order. It’s clear we did not meet your expectations, and we deeply regret any frustration caused.
Our goal is to provide high-quality products and a positive experience for all our customers. If the bottles you received were defective or did not meet our standards, we’d like the opportunity to make this right. Please reach out to us at info@fragman.com or call us at (727) 955 3444, and we will work with you to resolve the issue promptly.
Your feedback is invaluable to us, and we are committed to using it to improve. Thank you for taking the time to share your concerns, and we hope to have the chance to restore your trust in Fragman.
Warm regards,
Kinny
Fragman Customer Service Team
My order has not been recd
My order has not been recd. they don’t respond to emails. Now I have to go to my bank to dispute. I own a business so i understand delay but this is the worse i experienced!!! Thank goodness i didnt post them on my tik tok
26 septembre 2024
Avis spontané
Réponse de www.fragman.shop
Dear Drea,
We are truly sorry to hear about your experience with your order and the lack of timely communication on our part. We completely understand your frustration, especially as a business owner who values prompt and reliable service.
Please accept our sincerest apologies for the delay and the inconvenience caused. This is not the level of service we strive to provide, and we regret that your concerns were not addressed promptly. We would like to resolve this issue as quickly as possible for you.
Could you please contact us directly at info@fragman.com or call us at (727) 955 3444 with your order details? We will prioritize your case to ensure it is resolved to your satisfaction. If you have already gone to your bank, we still encourage you to reach out so we can understand the situation and work on a resolution.
Your feedback is invaluable, and we are committed to learning from this experience to improve our processes. Thank you for sharing your concerns, and we hope to have the opportunity to make things right.
Warm regards,
Artem
Fragman Customer Service Team
Had an awesome experience with ordering…
Had an awesome experience with ordering and everything arrived on time and perfect. Definitely glad I bought samples, saved me several hundreds of dollars in the long run !
24 septembre 2024
Horrible
Had a really bad experience with customer service still not getting a solution to my problem after 2 months
24 septembre 2024
Réponse de www.fragman.shop
Dear Austin,
We sincerely apologize for the poor experience you’ve had with our customer service and the unresolved issue with your order. Waiting for two months without a proper solution is unacceptable, and we deeply regret the frustration and inconvenience this has caused.
We would like to address your problem as a priority and ensure a resolution is provided immediately. Could you please contact us at info@fragman.com or call us at (727) 955 3444 with your order details? We will personally ensure your case is reviewed and resolved as quickly as possible.
Your feedback is invaluable to us, and we are committed to improving our processes to ensure better service for all our customers. We hope to make things right and regain your trust in Fragman.
Warm regards,
Kinny
Fragman Customer Service Team
It’s been more than 12 days and I still…
It’s been more than 12 days and I still haven’t received my order
25 août 2024
Cool really one
27 août 2024
Avis spontané
W people man
27 août 2024
Avis spontané
GREAT awesome
26 août 2024
Avis spontané
Very good and original love this guys…
Very good and original love this guys perfumes
27 août 2024
Avis spontané
I haven't bought any thin but I want to…
I haven't bought any thin but I want to win the giveaway
26 août 2024
Avis spontané
Great experience
14 août 2024
Avis spontané
Very good experience.
26 août 2024
Avis spontané
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