Fraupow Avis 

31
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought the pumps before my baby was born and ending up exclusively pumping. Pump worked well for 5 months and then one day one of them stopped charging. I use the cables provided and charged them in... Voir plus

Noté 2 sur 5 étoiles

Viva Pro Pump Although the pump works very well, it leaks very easily and also battery doesn’t last long at all, the other downside to this pump is there is no plug to use when finished pumping mean... Voir plus

Noté 5 sur 5 étoiles

Fraupow - Female power indeed! Not just power, but freedom. For me, this pump has been a godsend. Being a performer, constantly on tour, I'm not always guaranteed a dressing room, let alone a privat... Voir plus

Noté 5 sur 5 étoiles

If you want to spend alot then by all means get the Elvie but if you’re wanting a more affordable option, I strongly recommend Fraupow. I love mine especially because this pump empties me out like the... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Breastfeeding products and support services


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,6

Tous les avis

(31)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Broken pumps

I bought the pumps before my baby was born and ending up exclusively pumping. Pump worked well for 5 months and then one day one of them stopped charging. I use the cables provided and charged them in the same place each day. I told Fraupow and they said someone will come and collect them and assess the pump to see what had happened. First the pick up never happened so I had to get the pump to them. Then after 3 weeks from when the pump first broke I got an email to say the pump was broken because of misuse so they wouldn’t replace it. I can’t think of anyway in which I misused it. To make it worse I had bought a replacement which I waited for them to assess that one, as I had to feed my baby, the replacement arrived broken! With no suction. So I wouldn’t be buying Fraupow again or recommending it. So disappointing and upsetting when you’ve got a baby to feed!

15 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Viva Pro Pump

Viva Pro Pump
Although the pump works very well, it leaks very easily and also battery doesn’t last long at all, the other downside to this pump is there is no plug to use when finished pumping meaning you can’t put the pump down till you have emptied it otherwise the milk will just pour out.
I would advise to buy a different pump that is more suitable for busy mum life as this just adds on more time with pumping cleaning up leaked milk and having to make sure you constantly have storage bags on you to prevent spillages.

25 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad Experience - Leaky and stops working!

Worst pump - Leaky also stops working regularly with weird noise. After many fiddly issues with this pump and constantly trying to fix it, I’ve given up and just bought a better pump. Customer service is very slow. Don’t bother with this pump it’s not worth the headache. Genuinely think all the other reviews are fake. There are much better brands and just a very poor quality product for the price too.
Don’t waste your money.

10 janvier 2026
Avis spontané
Logo de Fraupow

Réponse de Fraupow

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and any frustration caused. We’d like to reassure you that all of our other reviews are from verified, genuine customers who have purchased and used our products.

We absolutely want to help resolve any issues you’ve experienced with the pump and would welcome the opportunity to troubleshoot this with you directly.

We also apologise if you experienced a delayed response from our customer service team as a UK-based business, our staffing is reduced over the Christmas period, which can impact response times. That said, supporting our customers is very important to us, and we’d love to help get this sorted as quickly as possible. Please reach out to us again and we’ll be happy to assist.

Please email help@fraupow.com and we will sort this for you asap

Fraupow Customer Service

Noté 5 sur 5 étoiles

Exclusively pumped for a yr

I was able to exclusively pump with the Fraupow after 4 weeks of establishing my supply. It worked great for me and just being more mobile and free definitely got my oxytocin flowing and allowed me to have a better let down. I was able to get the same output with my Fraupow that I was getting with a traditional breast pump so it never impacted my supply negatively. Also, Fraupow customer service were amazing- my motor broke and they sent a replacement out immediately and I got it in less than 48 hrs. Friends have used the Fraupow upon my experience and have loved the pump too!

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Had to tell my faulty pumps after less…

Had to return my faulty pumps after less than 5 weeks use. And now 2 months later I’m still waiting for a refund.

Expensive items that are back in your hands that’s I’m still out of pocket for. I wouldn’t ever recommend, customer service is useless and doesn't respond.

1 décembre 2025
Avis spontané
Logo de Fraupow

Réponse de Fraupow

Hi Tammy

We’re truly sorry for the inconvenience and frustration you’ve experienced , this is absolutely not the experience we want for our customers.

After looking into your case, we can see that your purchase was made through Robert Dyas, one of our trusted stockists. Because they processed your original payment, the refund does need to be issued by them directly. We understand how disappointing these delays are, and we apologise that this hasn’t been communicated more clearly.

Please rest assured that we have done everything on our side to support and speed up the process, and we’ll be in touch this week with an update from Robert Dyas. Your patience means a lot, and we’re committed to making sure this is resolved for you as quickly as possible.

Thank you for bringing this to our attention, and again, we’re very sorry for the trouble caused.

The Customer Care Team

Noté 5 sur 5 étoiles

5* from this breastfeeding support adviser

As a midwife and breastfeeding support expert I recommend Fraupow’s wearable pumps to all my clients. Easy and comfortable to use with so many settings, and inserts of varying sizes for different sized nipples, they genuinely allow busy mums to get on with their lives whilst either pumping to significantly increase their supply, or simply to build up a store to manage unsettled baby behaviours in the evenings. One of my clients regularly does her supermarket shop whilst pumping with her wearable pumps under a baggy jumper - truly the height of multi-tasking!

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Comfortable & Effective

As a midwife and breastfeeding consultant, I always look for tools that genuinely support mums in their daily breastfeeding journey. The Fraupow wearable pump combines reliable suction, a physiologic stimulation–expression cycle, and a comfortable fit that helps make pumping less stressful and more manageable. In my clinical experience, it offers consistent and effective milk removal in a truly hands-free format, which many new mums find incredibly helpful. I feel confident recommending it as a practical and supportive option for everyday use.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Viva Pro handheld pump

I have the Fraupow Viva Pro handheld pump and it is brilliant! It has a good variety of settings, it’s easy to clean, not too bulky and has voice assist aswell which can notify you when the milk level is full. Overall 5 stars from me!

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Using the Fraupow hands-free breast…

Using the Fraupow hands-free breast pump has honestly transformed my breastfeeding journey. It helped me extend my breastfeeding for much longer because I was finally able to pump consistently and comfortably. I noticed a real difference in my milk supply — pumping became easier, faster, and much more effective.

But the best part is having my hands free. With two little ones, that freedom is everything. I can hold, play, and be present with my older daughter while still taking care of my pumping routine. It doesn’t interrupt our moments together, and that means so much to me as a mum.

It’s comfortable, quiet, easy to clean, and fits perfectly into everyday life. For any mum who wants practicality, confidence, and a little extra help to keep breastfeeding going, this pump truly makes a difference. Highly recommend.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great products for breastfeeding mums

Really like their electric pump and overall had a great experience. Also like that they are UK based and give you access to midwife support as a customer! Has been useful

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic support and products

Fantastic support and products. I just had a great call with a midwife who helped with my worries.
The wearable pump works really well, I use it daily!

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I saw this brand at one of the baby…

I saw this brand at one of the baby shows and decided to order online after seeing the midwife and feeding support. The order arrived quickly and everythings working so well, will definitely be back soon!

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered from this company

I ordered from this company, they took my money and I haven’t received my order. I have emailed them a number of times and not been answered.
I ordered the rattle toy, so I haven’t lost a lot of money. I will see if I can claim back via the bank.
This company is awful. No customer service

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Faulty Pump - Poor Customer Service

I wish I had read the reviews on Trustpilot before purchasing!
I am an exclusive pumper and Fraupow seemed like the answer to my prayers, being reasonably priced and incredibly convenient day to day, allowing me to pursue my pumping journey. However, one of the breast pumps that I recently received is faulty, I have sent 3 emails to the support email regarding this, however my emails are being ignored. I am unable to find a contact number for the company and therefore am currently stuck with a faulty pump which is detrimental to my feeding supply. This is very poor customer service and I am incredibly disappointed as I was previously recommending Fraupow to everyone, I would be very hesitant to do so again.
Reading the below reviews, faulty pumps seem to be a common issue for Fraupow!

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Really happy with my pump!

Really happy with my pump!

It fits well, easy to assemble and use. I've mostly been using it now I'm back to work and it has been very useful being hands-free so that I can get on and do other things too. Definitely helps make life easier and feel more confident wearing it as its nice and discreet!

It isn't much faff, is a good/manageable size (fits perfect in my bag) and is easy to clean and use.

I don't have experience with other pumps but I haven't felt the need to.

I don't use all the settings as I find only one seems to suit me but I'm happy with the results I get from that as it drains me well enough in a good time.

If I can think of something which I could added/improved, I would say either the battery life or the ability for it to be charged at the same time as using it. But that's partly because I'm not regular with charging it (daily), but I do think for busy mums that would be super helpful.

Thank you Fraupow :)

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous product

The best breast pump ever and I really mean that. The team are extremely supportive too, I had a small issue with my pump and as I was exclusively expressing…I completely panicked and the staff were able to reassure me and have a new pump delivered to me the following day. When I have another child, I’ll be 100% purchasing a second pump to speed up my expressing. Cannot speak highly enough of the product and, the support I received from the fraupow team.

22 avril 2023
Avis spontané

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