Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As someone who previously worked for a software provider, it was interesting to be on the client side for once. I have to say that Frooition was buttoned up! So organized and professional and they... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These guys designed our eBay template. Once we were financially committed we were left high n dry! The template didn't easily function with our existing data. The effort taken to deal with th... Voir plus

Noté 5 sur 5 étoiles

I have worked with a lot of software companies over the last 10 years in the ecommerce world. Frooition has been one of the easiest and most positive experiences that I have had. Re-designing our st... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

THIS COMPANY IS COMPLETELY UNPROFESSIONAL! AVOID THEM! THEY WILL DESTROY YOUR LISTINGS WITH WITH THEIR CODE. SOMETHING IS TOTALLLY WRONG WITH THEIR PRODUCT. OUR LISTINGS WERE TOTALLY DESTROYED. WORK O... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Agence de marketing en ligne
  3. Concepteur de sites web

Écrit par l'entreprise

Custom eBay design service for shop/store and eBay listings by Frooition.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

GREAT JOB CHANGING MY LOGO!

I decided to change my logo recently. I absolutely LOVED my new design and how it was applied to my eBay listings. All of them were updated perfectly. James was so responsive and did exactly what I asked. I have stayed with Frooition for quite awhile now and I am not going anywhere soon!

Diana Lynn's Vinyls

6 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

Great Experience
They have helped improve my store's design and overall appearance. Really quick responses. Happy with the result.

23 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Frooition always creates eBay listing templates that outperform the competition

Frooition always creates eBay listing templates that are focused around your requirements and needs that make your listings stand out against competition. Details, design, and accuracy are just a few of the characteristics that they will always provide. Always above standard! We are repeat customers and will continue to be throughout the future.

9 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Bigcommerce Site Design and Install

We worked with Frooition to develop a new Bigcommerce backed E-Commerce Store.

Overall a very positive experience backed by Andrew Evans dogged approach which gave us confidence in getting the job done.

Alun and Paul (Design and Implementation) both excelled in being very responsive to change requests along the way.

So if your looking for a professionally designed store backed by Bigcommerce I would certainly recommend them.

1 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Love Frooition!

Love working with the team at Frooition. Brilliant company with top service to so many clients. Always a pleasure to work with.

9 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

everything has an extra charge

they will tell you they do everything, they wont tell you:
1. To keep your design updating on new listings, there is an additional monthly charge
2. The level of work required to keep an adequate design relevant, is a lot more than expected. Plus, most areas and amendments are chargeable.

Want to update a banner? extra charge
Want to add a section? extra Charge
want your design to 'auto-apply' to new listing as they call it? chargeable.

waste of time and money

31 août 2022
Avis spontané
Logo de Frooition

Réponse de Frooition

Hi,

We have tried reaching out to you several times to clarify the incorrect information on your review, but we have not received a response from you.

As per the information presented to you prior to you making the decision to proceed and purchase our services, we detailed the package price, free subscription period and the rolling monthly subscription thereafter. These are on emails on November 17th and also detailed on the invoice on the 18th.

The design has been live and active since February, but you have not renewed the monthly subscription once the free subscription period ended on August 31st. Our accounts dept. have attempted to contact you several times to remind you regarding this and to see how they could assist. But they did not receive a response from you.

Looking over the support logs, there was only 1 support ticket raised, back in February, which our support department helped resolve quickly.

From our records there were no requests for additional design work or additional sections after the design was completed, installed and live on your listings. We are always very accommodating to changes our clients request. But there were no changes requested from you once the design was installed and live.

Our support dept. were also very generous in their offering for free months subscription on our Auto Apply tool to help you, which you gladly opted for. They outlined the monthly subscription for this after the free period. They also informed you how to use the design with new future eBay listings too. We have a great in house support dept. who are always there for support assistance and guidance, as they have done with the 1 support ticket you raised.

We are always here to help with any questions you have regarding the Frooition design and software you have been using during the free subscription period.

Noté 1 sur 5 étoiles

Gets Worse ...

You have one template to pick from, unless you are willinig to pay an additional $135 for each template. Photos have to be uploaded one at a time, no bulk uploads like on the eBay site. Updating information is a real time consuming chore as the bulk editor returns error after error. I found it easier to list directly on eBay especially since the one and only template looks like it is straight out of the 1990's.

Pretty lame site. The tutorials don't match the pages and they have not been updated in 3 years, March 2019. No customer service on weekends or at nights. Much of their support is by way of overly lengthy videos with too much hype and not enough information. The learning curve isn't that high, it's just that there is little information available to match the actual site. Combined with a lack of features and you have a worthless product. If the big guys are supposedly using this, I don't understand why.

Since posting this review they have contacted me several times asking that I be more specific. Funny in that they never responded to my request for an eBay Store review as offered. Even after sending Andrew Evans at Frooition all the requested information, no response. Obvious where their priorities are.....

13 juin 2022
Avis spontané
Logo de Frooition

Réponse de Frooition

Hi John,

Great to see you are actively using the free 30 day trial of the Frooition eBay software and have used the free template on 184 out of your 225 listings. They look great!

We have checked our support tickets and can see our support dept. replied to you on Monday June 13th regarding your support query. But they have not received a reply from you.

If you need any further assistance our in house dedicated support dept. will be able to assist you.

I also can see that our accounts dept. have also reached out to you on June 14th and 16th to see how they can assist too. But they have not received a reply from you either.

Andrew Evans has also reached out to you twice on June 9th regarding your initial inquiry to the email address you entered via our website. The email address used here is different to the one you registered with our 30 day free trial. But he has not received a reply from you either.

We have reached out to you multiple times since the 9th but have received no response.

We have lots of bulk editing tools available with the Frooition software, but these are not available on the free trial. They are paid services.

The support tutorials and knowledge base articles are all up to date reflecting the free trial software.

We are always here to help with any questions you have regarding the Frooition 30 day free trial you are using on your live eBay listings along with your original inquiry via our website.

Noté 5 sur 5 étoiles

Member since 2016

We have been with Frooition since 2016, the support is outstanding. Currently Frooition assist us with eBay's storefront, listing templates and created our website. Would happily reccomend and re-use. Well done Frooition!

25 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

The "Chick-fil-A" in web design!

I just wanted to say thank you for a job well done. I'm impressed with this company. The professional response of answering questions and concerns has eased my mine along the way, and into the future knowing that our money is well spent with the website being started. Also, the ease in this working in bulk is amazing to me. The design is great and the board of investors love it as well. You all are the "Chick-fil-A" in web design. Keep up the good work. I will certainly promote this company and refer others to it. I will be using you again once I get my other Ebay store up and running. Can't wait to see my website first review. Thanks Marc Wantakey.com

7 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

Working with Frooition was a great opportunity to improve my store's design and overall appearance. They were kind, helpful, and assertive to make helpful choices to improve the design. I wish they were slightly more open to explaining their design capabilities, but anything I asked to design was easily accommodated. Happy with the results and would highly recommend someone to try their services!

1 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

We are very happy that we made the…

We are very happy that we made the decision to use Frooition. The design team is very responsive and have done a great job at taking our vision and turning it into reality. Frooition is very user friendly and the customer support team is quick to answer questions and provide solutions.

13 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

eBay Store and Shopify Site - Flawless Execution

I hired Frooition to professionalize our eBay store. They came up with excellent branding, both incorporating some ideas that I had and expanding them to really make our motorcycle and ATV parts business shine. We noticed an increase in cart size and repeat customers after our templates were installed, and this is what we were shooting for. I was so happy with both the process and the execution that I hired them to do our Shopify site. They kept the same branding and really delivered on the main page, category pages, product pages, cart, and the mobile site. Every single day there was something new for me to review and approve, and my change requests were accomplished very quickly. They walk you through the whole process, and you're never left wondering what's next. I'm very satisfied with what we have received for our investment.

5 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

I commissioned Frooition to design the store front and branding of our business.

I commissioned Frooition to design the store front and branding of the business. The design team were excellent and listened to my requirements, coming up with a design the really reflected what the business was about. They were very patient with the detail I required and suggested some really good ideas that were incorporated. The templates applied to the listings on eBay really makes the business stand out from the competition and presents a very strong brand. Any issues I’ve had (usually of our own making) were dealt with quickly and easily via their ticketing system. Using the various systems that are provided is easy with some great tutorials available. Overall, value for money and great levels of service, I’d definitely recommend using Frooition.

29 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Frootastic

Frooition has designed our storefront to be the foundation of our branding. I can't recommend a product more highly. The team took over from a brief review and moved us to a whole new level. Fast, responsive updates when needed!!! But the best part is the increase in sales that we received. Great Company.

25 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Really enjoyed working with Andrew at Frooition

Really enjoyed working with Andrew at Frooition on the development of our website to transfer onto Big Commerce platform. Well planned and well executed.

10 août 2021
Avis spontané
Logo de Frooition

Réponse de Frooition

Thank you for your business Ian, Great to work on an interesting and challenging project with you. All the best.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus