Bela Szabo attended our car within 30 minutes. He was polite, explained the process to us and protected the car’s bodywork and engine bay whilst he worked. This isn’t simply pumping out the fuel f... Voir plus
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Fantastic from start to finish. After putting petrol into a diesel car (in my daughter’s defence she’s only owned petrol cars up until this point!). We rang the AA (she was covered on insurance) who s... Voir plus
Bela was like a knight in shining armour when he rescued me from my fuel error. He explained everything clearly and was friendly and cheerful and suggested I buy a lottery ticket as a good day follow... Voir plus
Fuel fixer came after 2 and half hours since initial arrangement on the phone. Gabo was very helpful, swift and great experience to talk to when he was working. Efficient, polite and professional, wha... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Have you put PETROL in DIESEL? (Or diesel in a petrol car?) Call FUELFIXER NOW 0800 015 9564 or 07514 409700 Nationwide coverage, 24/7
Coordonnées de contact
Linx House, 147-149 London Road, RH19 1ET, East Grinstead, Royaume-Uni
- 0800 015 9564
- enquiries@fuelfixeruk.co.uk
- www.fuelfixer.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Good job.
Good job.. come out fast to get the job done staff on the phone are very helpful and the mechanic was very friendly and got it done fast
I could not believe I had put 20 litres…
I could not believe I had put 20 litres of diesel into my petrol tank but the receipt proved I had. The engine still ran but not at all well and I did not wish to risk any engine damage to my classic car. The Fuel Fixers experience was absolutely perfect, I had been fortunate I was nearby to their technician. Ben who took the call was very considerate, helpful and efficient as was Tom who came and extracted the 60 litres. He had a very well equipped van and the whole experience was faultless.
Stellar service
Stellar service. Trevor is polite, knowledgable and professional. He arrived in less than a few minutes and sorted everything out within 20 mi it’s from his arrival.Ben who booked it in was also a pleasure to deal with. I couldn’t recommend them highly enough and when you think of how much it would cost to replace or overhaul a
Modern engine the price is they charge is minimal. Top notch start to finish.
The engineer -Bela
The engineer -Bela - was super helpful and friendly from start to finish, and explained the process really well.
Csaba is the man
Csaba my technician was excellent. Very reassuring and confident in his work. Not short of a story or two to make you feel at ease. It was done very quickly and I would use their services again if I needed.
Very helpful and kind person
Very helpful and kind person. Lovely to meet
I strongly advise AVOID: Predatory scare tactics and hidden fees against using Fuel…
I strongly advise against using Fuel Fixer. They exploited a highly stressful emergency situation, using aggressive pressure selling and scare tactics while I was panicked about the immediate safety of my wife, my mother-in-law, and our vehicle.
They tried to lock me into a price that was 100% higher than the standard industry fee for a simple fuel drain. Realising I was being overcharged, I called them back to cancel the order within 5 minutes of placing it.
According to Fuel Fixer’s own Terms and Conditions (Clause 23), any cancellation made within 5 minutes of ordering will be processed without any charges. Despite this, they unlawfully retained a £150.00 deposit. At no point during the initial phone call was I informed that a deposit would be taken and deemed non-refundable.
This company preys on panicked motorists and completely ignores its own published cancellation policies to pocket your money. I have already escalated this unlawful charge to the Motor Ombudsman, Trading Standards, and my bank. Do yourself a favour and use a different recovery service.
Diesel into my unleaded fuel car by mistake!
Caaba who came to my rescue was delightful and so efficient. I felt totally confident that I’d be back on the road quickly. I only waited just over 40 minutes after the call and when he arrived knew I was in safe hands. Can’t thank Csaba enough for his kindness and turning a stupid mistake… diesel into my fiat which stopped halfway between the local garage and home…into a good experience.
Thank you again for your help.
Wonderful service for an embarrassing mistake
Very kind over the phone especially since I was very embarrassed to be calling after putting the wrong fuel in my car but they were kind and professional throughout. Bela was very kind and communicated with me throughout the process of cleaning out my fuel tank. Very happy with the service I received and the time it took but will be making sure not to make the same mistake again.
Amazing service
Csaba was amazing. Sorted the car in 25 mins after me putting petrol in a desiel car! Highly recommend this company!
I called Fuel Fixers after being let…
I called Fuel Fixers after being let down by another company and had already waited for 2 hours, Luke was great on the phone and got an engineer to come in less than 1 hour. Bela the engineer was very professional, expalined and walked me through the whole process, very pleasant and polite guy. My experience with them is great, I recommend giving them a call if you ever find yourself in this situation, they are reassuring and reasonably priced.
Bela was excellent
Bela was excellent. Quick very friendly, knowledgable and professional. Updated me throughout the process. A big relief. Thank you.
Bela gave an excellent service
Bela gave an excellent, friendly and speedy service. Would definitely recommend👌🏾
GREAT SERVICE
Well not a company I wanted to use given it was a massive error on my part put unleaded in my diesel camper. However, Ian from the Coventry depot was simply excellent. Proffesional and polite but also went the extra mile as thevehicle was stopped in a erribleplace, he hung around for well over an hor waiig for a recovery truck to pll us to a safe placee where he carried out the vehicle "colonoscapy"...Cheers Ian...you were a star
Csaba - 5 stars!
Csaba was great, reassuring and gave good, pragmatic advice. Done and dusted within an hour of making the call, and on a Bank Holiday Monday!
Absolutely fantastic service
Absolutely fantastic service, Marcel came out to us in less than 20 minutes and had us back on the road in an hour wouod highly recommended this company.
Bela was great
Bela was great, he really put me at ease and explained what he was doing and how it all worked. I was catastrophising and he tried to reassure me. I would highly recommend
This company provided a quality service…
This company provided a quality service
Very helpful team on the initial phone call
CSABA was prompt and explained everything to me ..double checked every bit of the process and was super efficient and polite and reassuring so extra big thankyou to him ☺️
My Mum had filled up with the wrong…
My Mum had filled up with the wrong fuel and was devastated. Luke manning the phones and Csaba who came out to fix the car were fantastic, they both reassured myself and Mum that it happens really easily and it wouldn't have done any long term damage.
Csaba arrived within the time estimate and was done in just over 20 minutes with a very calm and friendly presence. Thank you very much, he is an asset to your company.
Great service . in less than half…
Great service arrived in less than half an hour.Mechanic was really helpful and friendly.Car was sorted back on road in no time.Price quoted beforehand so no nasty surprises.
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