Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Variety of options and easy to book however while booking app showed earlier date option than the ones that were shown available after booking. Other than that everything has been a seamless experienc... Voir plus

Noté 1 sur 5 étoiles

What a horrible ordeal. We sre still going through the terrible return / pick up service. Zero communication. We were left without any info for more than 4 days...and its still on going.... Voir plus

Noté 1 sur 5 étoiles

Filing a complaint with consumer court. Urging everyone with bad experience to do the same. consumerhelpline. gov. in/ public/ Absolutely unacceptable customer service. I've been trying to either re... Voir plus

Noté 3 sur 5 étoiles

Kudos to “Mr Vinayak” and team, wonderful job at getting things up fast. Would have appreciated if the products weren’t too worn out. I understand that the products would be ‘mint like’ condition, but... Voir plus

À propos de l'entreprise

  1. Service de location de meubles
  2. Location d'appareils électroménagers
  3. Fabricant de meubles
  4. Magasin de meubles
  5. Magasin de rénovation

Écrit par l'entreprise

RENT or BUY with Furlenco — your easy way to furnish any home. Choose from a wide range of premium furniture and modern appliances with flexible plans, zero deposit, and quick delivery. Serving 25+ cities, we make home setup simple, affordable, and hassle-free, so you can spend more time to #FeelAtHome.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(227)

106 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good products & seamless professional service

Furlenco products are good. They do have brand new products up for rent very often. So, if lucky, there is a good chance of getting more of brand-new products.
The experience of booking, scheduling, delivering & assembling the products was seamless & done very professionally.
It was a nice experience with Furlenco team & would recommend them for all rental needs.

10 janvier 2026
Avis spontané
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Réponse de Furlenco

Hi, Bindu, we are so happy to hear that you had a seamless delivery experience! We will share your feedback with the team.

Noté 5 sur 5 étoiles

I had a good experience with furlanco…

I had a great experience with furlanco till now. Their team is very responsive to your queries and concerns and their service is also very fast. I would definitely recommend them to my contacts.

15 janvier 2026
Avis spontané
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Réponse de Furlenco

Hi Aditiya Arun , thank you for the shoutout! It got us doing the happy dance!

Noté 5 sur 5 étoiles

I have been using Furlenco products for…

I have been using Furlenco products for a long time and will continue to do so, as the quality of their products is truly amazing. Their delivery and pickup are always timely, and I haven’t faced any challenges with their team so far.

15 janvier 2026
Avis spontané
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Réponse de Furlenco

Thank you for those kind words. We hope to keep that smile intact! Happy renting 😊

Noté 1 sur 5 étoiles

Very bad experience

This is totally a very bad site to rent furnitures.The will aquire all your personal documents which is more than a KYC .Will charge the amount then hackle you step by step with the verification and other processes.Their Telecallers are extremely unprofessional and rude.

9 janvier 2026
Avis spontané
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Réponse de Furlenco

Our apologies for the disruption. To address the issue, please send an email to customercare@furlenco.com, and we'll assist you right away.

Noté 4 sur 5 étoiles

Issue Resolved with Support After Escalation

I initially faced challenges with my Unlimited subscription, mainly around product quality, availability, and clarity during the swap process. The experience was annoying at the start due to delays and communication gaps.
After escalation, the Furlenco senior team reviewed the issue with full responsibility and carefully and resolved it by providing the sofa as requested. I appreciate the effort taken to address the concern and bring the matter to closure.
This resolution has helped restore confidence. Going forward, improved upfront communication on plan changes, clearer swap commitments, and faster senior-level intervention would greatly enhance the customer experience.

2 janvier 2026
Avis spontané
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Réponse de Furlenco

We're so happy everything got sorted out. Here's to happy endings. Lots of love & furniture!

Noté 1 sur 5 étoiles

Biggest fraud company and company full…

Biggest fraud company and company full of goons. They will make your payments disappear, send you incomplete account statements and then harrase you for more payment daily. No matter who ever you call in customer support they will never fix your account and keep threatening you with collection calls.
They will not update accounts and will tell you it is what it is.
They will send you broken furniture and not replace it and still keep charging you rent for months.
Biggest scam company in India. We all posting bad reviews should file cases against them in consumer court. This company should be shut down.

1 octobre 2025
Avis spontané
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Réponse de Furlenco

We are truly sorry for the difficulties you have experienced and sincerely regret the trouble caused. Our team is prioritizing your concern and will get in touch with you shortly to ensure it is resolved to your satisfaction.

Noté 1 sur 5 étoiles

My order was canceled by Furlenco due…

My order was canceled by Furlenco due to their internal criteria (Ticket No: 766267242161). I was informed via email that the refund would be processed within 5–7 days, but I still haven’t received the refund.
This delay is disappointing and inconvenient. Customer communication is polite, but the refund process is slow and unreliable. I hope Furlenco resolves this quickly and improves their refund timelines.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Wrost company for rental furniture

Wrost company for rental furniture, please avoid ,They are full of scammers just want your money ,they didnt give any concerns to your problems .

3 décembre 2025
Avis spontané
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Réponse de Furlenco

We regret the inconvenience you've faced. For further assistance, please write to us at customercare@furlenco.com.

Noté 1 sur 5 étoiles

These lodes collect the furniture and…

These lodes collect the furniture and then keep spam calling you 20 times a day for 2 years asking you to return the furniture.
Post my retirement I will file a file a harassment claim and get compensated with interest.

22 novembre 2025
Avis spontané
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Réponse de Furlenco

We sincerely apologize for the inconvenience caused. Please reach out to us at customercare@furlenco.com for further assistance.

Noté 4 sur 5 étoiles

Overall satisfactory with the products…

Overall satisfactory with the products I have rented and ease of their app.

12 novembre 2025
Avis spontané
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Réponse de Furlenco

We're always happy to help make life & home better. Hope you enjoy your rental experience. Lots of love & furniture!

Noté 5 sur 5 étoiles

The assistant was prompt and did her…

The assistant was prompt and did her best to resolve the issue, raised the ticket on my behalf as i was unable to due to some technical issue.

11 novembre 2025
Avis spontané
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Réponse de Furlenco

Thanks for all the love. We hope to keep that smile intact!

Noté 5 sur 5 étoiles

Good experience overall

Good experience overall, great delivery and service

7 novembre 2025
Avis spontané
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Réponse de Furlenco

Thanks for all the love! We are glad everything worked out for you. :)

Noté 5 sur 5 étoiles

Furlenco is a life saver for those kind…

Furlenco is a life saver for those kind of people who don’t have plans for staying long some places by helping out them by easily providing home necessities at really convinient prices till your desired date.

11 novembre 2025
Avis spontané
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Réponse de Furlenco

Thanks, we don’t like to boast, but it’s very nice when people do it for us! :)

Noté 4 sur 5 étoiles

My first experience renting furniture

Overall a good experience of renting from Furlenco. Response to service requests have been very good but there is definitely room for improvement in areas of app experience, loyalty benefits and follow up on actual service

11 novembre 2025
Avis spontané
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Réponse de Furlenco

Thank you Rajesh Nair, we are glad you had a great experience renting from us! :)

Noté 5 sur 5 étoiles

I had rented furniture months ago

I had rented furniture months ago, it was a smooth process the support team had guided me so well, received the products on time, Would surely recommend it to my family and friends

10 octobre 2025
Avis spontané
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Réponse de Furlenco

We aren't the ones to say no to compliments, so we will aggressively say thank you. Lots of love and furniture to you!

Noté 1 sur 5 étoiles

Faulty washing machine

I have ordered washing machine, it was nearly 8-10 years old machine I received, there was water leakage outside and inside the machine, raised complaint in furnlenco, after 3 months the service person from the manufacturer came and said motherboard and valve need to be replaced which was costly than the washing machine. Don't even visit furnlenco. I have paid one month amount but not even used twice the product. Still I am having superior quality product in my home at luxurious corner.

13 octobre 2025
Avis spontané
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Réponse de Furlenco

We sincerely apologize for any inconvenience caused. We hope the issue is now sorted. Our team has tried reaching out, and we request you to please revert on the same ticket

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