Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add. Great communication from ordering ro delivery... Voir plus
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Lisez les avis des autres
First time ordering from furniture and choice and would highly recommend. Fast delivery and beautiful quality table and chairs. Very happy with my purchase. Thank you 🙏
From start to finish - outstanding Delivery people., professional, polite and streets ahead of other furniture company delivery folk. Customer service post delivery because I foolishly attached a... Voir plus
Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen. Really clear step by step instruc... Voir plus
À propos de l'entreprise
À propos de Furniture & Choice
Écrit par l'entreprise
We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.
Keep on living with Furniture And Choice.
Browse our range of living and dining furniture at www.furniturechoice.co.uk
Furniture And Choice
Écrit par l'entreprise
- How did we do? Good or bad - we'd love to know.
- Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.
Coordonnées de contact
Unit 112 Flush Mills, Westgate, WF16 0EN, Heckmondwike, Royaume-Uni
- 0333 015 0000
- info@furniturechoice.co.uk
- www.furniturechoice.co.uk
4,7
Excellent
30 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not happy with the service
Not happy with the service, was mislead on the delivery day, begged to work from home and you failed to turn up. Sofas are ok, met the expectations, did not exceed, fairly small in size I must say.
14 août 2026
Réponse de Furniture & Choice
Dear Adeel
Many thanks for your Trustpilot feedback.
I am very sorry to hear you did not receive your delivery on your nominated day, we were not made aware by you or our third party carrier that the delivery had failed. It would seem there was a vehicle breakdown.
We have issued a refund for the cost of the delivery, and I can only sincerely apologise for the inconvenience caused.
Kind regards
Gill Phillips
Customer Service Manager
Overdue refurbishment
Not yet finished redecorating the living room so for the time being the dining table and chairs have not yet been assembled. The 4star is warranted on the basis of my experience to-date. Excellent selection, competitive pricing structure, timely and professional delivery.
Ask me again at the end of the month when I trust an upgrade to 5 star will have been warranted.
13 août 2026
Réponse de Furniture & Choice
Dear PrincessBizzy
Many thanks for leaving us a Trustpilot review.
I am so very sorry to hear you are not satisfied, you have not stated, but I assume this was due to the failed delivery. Having reviewed your order details I can see the driver ran out of legal driving hours but that the delivery took place a few days later.
This is certainly not the usual level of service we provide and I totally appreciate that this is a huge inconvenience and can only sincerely apologise for this.
Kind regards
Gill Phillips
Customer Service Manager
We had an excellent experience with…
We had an excellent experience with Furniture & Choice. We were really pleased with the furniture. The delivery happened on time, The driver & mate were friendly & professional.
Apologies for only sending one star. Now edited to the 5 stars which is well deserved.
20 août 2026
The driver kept us updated on our time…
The driver kept us updated on our time line. They where very good unpacked for us.We are over the moon with our sofas thank you.
20 août 2026
Over the moon
Honestly I was very apprehensive about buying on line, but credit due to Furniture & Choice they made buying my new chairs so easy ! I ordered them got confirmation within a day , I chose the delivery date which made life easier.
The boxes arrived with full assembly instructions which we followed and these chairs I chose are amazing for the money ! I am over the moon with the quality so pleased with them.
If I need anything else I would not hesitate to buy from this company again. Thank you .
20 août 2026
Great value and quality.
Great value,ideal size for our requirements great quality and a good price,order delivered on time.
Highly recommended.
20 août 2026
Great service
Ordered. The Suite I wanted lovely colour and comfortable so pleased ,quick and easy and great delivery time,
14 août 2026
From order to delivery this has been an…
From order to delivery this has been an easy, no fuss transaction. I was able to choose my delivery date and the 2 guys who delivered today couldn’t have been nicer or more helpful. I would definitely recommend to family and friends. Thank you
20 août 2026
Avis spontané
Very good furniture and the delivery…
Very good furniture and the delivery was first class
12 août 2026
Kitchen/ diner chairs…
Ordered 4 chairs suitable for kitchen/ diner. Products arrived on time, colour as requested and easy to assemble. Very good quality, substantial chairs.
18 août 2026
Excellent service and item as wonted…
Excellent service and item as wonted all the items were carefully wrapped to avoid damage etc
18 août 2026
A lovely selection of furniture!
A lovely selection of furniture and great that you can choose the table & chairs separately. And rather easy to put together and great quality plus it looks fantastic. Thank you.
15 août 2026
Avis spontané
Sofas are really nice
Sofas are really nice , had to get help to put them together , delivery was not good waited all day so rang company up and said had an issue so couldn’t deliver that day , so wasted a full day and paid £30 for it
17 août 2026
Réponse de Furniture & Choice
Dear Patricia
Many thanks for leaving us Trustpilot feedback.
I am very sorry indeed you did not get your delivery on your nominated day. We use a third party courier and this isnt the service they usually provide, but occasionally delays can occur which are outside of their control.
Having reviewed your order details, I can see that we have already refunded your delivery charge by way of an apology and I apologise once again for the inconvenience caused.
Kind regards
Gill Phillips
Customer Service Manager
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