Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial co... Voir plus
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Lisez les avis des autres
The delivery guys were exceptional, carried both sofas into my home, were very friendly and polite, gave them both a small tip as they well deserved it, lovely, friendly guys. Yje sofas themselves,... Voir plus
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Very happy with the delivery service,the two men pnoned us ten minures before their arrival at 6.50am.Forunately we were up and ready.They were very helpful and treated our property with respect.We ar... Voir plus
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What a wonderful company ,from when i ordered both sofas the company went above and beyond.The sofas are good quality and were delivered 9days later by the delivery team.The delivery guys were also v... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
À propos de FurnitureInstore
Écrit par l'entreprise
Free Delivery
Free Delivery to England & Wales
No charges for standard service, delivery within 7 working days, no issues at all.
Coordonnées de contact
440-450 Stoney Stanton Road, CV6 5DG, Coventry, Royaume-Uni
- 02476 705 600
- sales@furnitureinstore.co.uk
- furnitureinstore.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From the very easy ordering to delivery…
From the very easy ordering to delivery at 6am in the week I requested by two brothers who were amazing, helpful and cheerful, they put together the two new 3 seater sofas, collected the old one and took away all the packaging, everything was seamless and last but not least the sofas are beautiful - all highly recommended.
24 septembre 2026
Lovely settees
Lovely settees, value for money. They even rung me to say they could deliver them a day early, polite deliver men.
2 octobre 2026
OUR BRAND NEW CORNER SOFA
We ordered our brand new Corner Sofa from this company, well what can I say, excellent first class service from Faisal who we initially spoke to who was very informative and very helpful, we ordered our sofa online, we were emailed after 7 days to inform us of our delivery date which was Friday (yesterday) the two delivery guys arrived and they were brilliant, put all our sofa together for us for a small charge, the quality of our new sofa is excellent I know everyone worries buying online without seeing but looks far more expensive than what we paid, these two guys were very polite and helpful, this whole company and delivery guys that came to us deserve TEN STARS, I would highly recommend FURNITUREINSTORE to anyone
2 octobre 2026
Delivery service was excellent time slot was 8am-11am arrived at 7 polite delivery personnel would certainly recommend and purchase again from this company
Easy to order furniture in stock which meant no delays
30 septembre 2026
Réponse de FurnitureInstore
Hi James,
Thank you so much for your fantastic review! We’re delighted to hear that you found our delivery service excellent and that your order arrived ahead of schedule. It’s also great to know that having the furniture in stock made the ordering process quick and hassle-free.
-Furnitureinstore
Réponse de FurnitureInstore
Hi Michael,
Thank you for your wonderful review! We’re so pleased to hear that you’re happy with the quality of your furniture and the service you received.
-Furnitureinstore
Delivered in 10 days
Delivery arrived in 10 days 😡 which I was very disappointed as I thought it was within 7 days as stated before purchase. Sofa is good quality👍 and the delivery men were very polite with the unboxing and assembling so all in all I'm pleased with the quality👍
29 août 2026
Avis spontané
Réponse de FurnitureInstore
Hi there,
Thank you for taking the time to leave us your feedback. We’re sorry to hear you were disappointed with the delivery timeframe. We’d like to clarify that our standard delivery timeframe is 7–10 working days, so your order arriving within 10 days was within the timeframe provided at the time of purchase.
That said, we completely understand that waiting for your new sofa can be frustrating, and we appreciate your patience. We’re delighted to hear that you’re happy with the quality of your sofa and that our delivery team were polite, professional, and provided a smooth unboxing and assembly service.
-Furnitureinstore
Brilliant all round service from…
Brilliant all round service from ordering my furniture to the delivery everything was just perfect the furniture is very comfortable and looks better than on the wed page
29 septembre 2026
Réponse de FurnitureInstore
Hi Sandra,
Thank you so much for your fantastic review! We’re delighted to hear that you had a brilliant experience from ordering your furniture right through to delivery.
It’s wonderful to know that you’re happy with the comfort and appearance of your furniture, and we’re especially pleased to hear that it looks even better in person than it did on our website!
-Furnitureinstore
We are so pleased with our furniture
We are so pleased with our furniture, the delivery men were friendly and professional and I got live tracking of how far away they was , my furniture came at 6.15 am , they was very quiet and respectful of the time , from ordering to delivery was a smooth process, I would definitely recommend Furniture instore
Thank you we love our new leather furniture
30 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Kerry,
Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with your new leather furniture and that everything went smoothly from ordering right through to delivery.
It’s fantastic to hear that you found our delivery team friendly, professional and respectful, especially with such an early morning delivery. We’re also glad you found the live tracking useful and that it helped keep you informed.
-Furnitureinstore
Great Leather Sofa.
Very Good delivery and the putting together of the Leather Sofa was also Very Good by the two Fitters.
25 septembre 2026
Réponse de FurnitureInstore
Hi Grahame,
Thank you for your lovely review! We’re delighted to hear that you were happy with the delivery and that our two fitters did a great job assembling your new leather sofa.
We’ll be sure to pass your kind feedback on to the team.
-Furnitureinstore
Really happy with my sofa/chairs
Really happy with my sofa/chairs. Excellent service from start to finish. Excellent delivery nothing was too much trouble. Would highly recommend 👌
29 septembre 2026
Réponse de FurnitureInstore
Hi Joanna,
Thank you so much for your fantastic review! We’re delighted to hear that you’re really happy with your new sofa and chairs, and that you received excellent service from start to finish.
It’s wonderful to know that our delivery team made the experience smooth and that nothing was too much trouble.
-Furnitureinstore
Service from start to finish was…
Service from start to finish was brilliant, we had a problem with my original order but was quickly corrected and were over the moon with our purchase the 3 and 2 seater settees are great good quality great service, the delivery guys were 100% on point such a credit to the company.
29 septembre 2026
Réponse de FurnitureInstore
Hi Donna,
Thank you so much for your fantastic review! We’re delighted to hear that, despite the issue with your original order, our team was able to resolve it quickly and get everything back on track.
It’s wonderful to know that you’re over the moon with your new 3 and 2 seater sofas and that you’re happy with the quality and service you received.
-Furnitureinstore
communication was good the delivery…
communication was good the delivery guys were professional and polite and everything went smoothly.
24 septembre 2026
Réponse de FurnitureInstore
Hi Michael,
Thank you for your lovely review! We’re pleased to hear that you found our communication clear and that our delivery team were professional and polite.
It’s great to know everything went smoothly from start to finish.
-Furnitureinstore
Amazing company
What a wonderful company ,from when i ordered both sofas the company went above and beyond.The sofas are good quality and were delivered 9days later by the delivery team.The delivery guys were also very polite ,respectful and very efficient .I would highly recommend this company as the service they provided from the point of ordering until they were delivered was amazing.Also received live tracking from the morning of delivery and a phone call when they were near my property.I will certainly order from them again as the service received was definitely worth 5 stars ,thankyou for a smooth pleasant shopping experience .
29 septembre 2026
Réponse de FurnitureInstore
Hi Theresa,
Thank you so much for your amazing review and for taking the time to share your experience! We’re absolutely delighted to hear that you were so pleased with our service from the moment you placed your order through to delivery.
It’s fantastic to hear that you’re happy with the quality of both sofas and that our delivery team were polite, respectful and efficient. We’re also glad you found the live tracking and delivery call useful — keeping our customers informed throughout the delivery process is really important to us.
Your kind words mean a great deal to the whole team, and we’re especially grateful for your recommendation.
-Furnitureinstore
Réponse de FurnitureInstore
Hi Toni,
Thank you for your lovely feedback! We’re delighted to hear that our delivery team were helpful and polite.
-Furnitureinstore
Great experience
Polite staff, easy transaction delivery on the exact day and time stated on the order. Delivery staff beat tidy and careful with items in the home. Could not fault any staff or service from initial contact till delivery. If you get the chance ask for the unpack and take away packaging made this so easy thank you all for this smooth easy transaction.
28 septembre 2026
Réponse de FurnitureInstore
Hi there,
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and positive experience from your initial contact right through to delivery.
It’s wonderful to know that our staff were polite and that your delivery arrived exactly as scheduled. We’re especially pleased that our delivery team took such care when bringing your furniture into your home and that you found our unpacking and packaging removal service so helpful.
-Furnitureinstore
very good interaction with this…
very good interaction with this company. contacting them was easy and informative. delivery was swift literally 20/30 mins. brilliant
29 septembre 2026
Avis spontané
Réponse de FurnitureInstore
Hi Carol,
Thank you for your brilliant review! We’re delighted to hear that you found it easy to contact us and that our team provided clear and helpful information throughout.
It’s fantastic to know that your delivery was so quick and took just 20–30 minutes! We really appreciate your kind feedback and are pleased we could provide such a smooth experience.
-Furnitureinstore
Great quality furniture no hassle from…
Great quality furniture no hassle from start to finish,delivery excellent two lads polite and helpful
28 septembre 2026
Réponse de FurnitureInstore
Hi Trevor,
Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with the quality of your furniture and that everything was hassle-free from start to finish.
It’s also great to hear that our delivery team were polite and helpful. We’ll be sure to pass your kind feedback on to them.
-Furnitureinstore
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